Founded in 2002, 5 Star Moving, Inc. continues to be a family-owned and operated moving company located in Fargo, ND. It offers moving services for families and businesses whether you need to move down the street or across the region. 5 Star Moving, Inc. serves as a one-stop-shop for everything you’ll need to get your belongings moved from one place to another, whether you’ll need packing supplies or simply the extra manpower to help you load and unload a rental truck or mobile storage unit. The company also offers delivery services even if you just need a single couch or a small box delivered. If you're looking for a wide selection of Fargo, ND's top-rated movers, feel free to explore. No matter how big or small the job is, 5 Star Moving, Inc. is here to assist.
5 Star Moving, Inc.
Ranked Top 10 Best Movers in Fargo, ND
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About 5 Star Moving, Inc.
Additional Cities Served: Moorhead, West Fargo, Detroit Lakes, Crookston, Devils Lake, PrincetonShow More >
Moving Services
- Load/unload help
- Donate/recycle
- Consulting
- Residential moving
- Commercial moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of 5 Star Moving, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
5 Star Moving, Inc. seems to mostly elicit positive reviews for their efficient and professional service, although there are a few significantly negative experiences citing inefficiency and dissatisfaction.
Recent Reviews Mention...
“Everything was top notch”
“they provided efficient service”
“excellent service from booking to moving”
2. Punctuality
Nationwide Average: 8.07/10
5 Star Moving, Inc. receives mixed feedback, with several customers praising timely arrivals while others report significant delays and poor communication regarding late appearances.
Recent Reviews Mention...
“showed up on time at 9 am”
“showed up 3 hours late”
“showed up on time but move took longer than quoted”
3. Affordability
Nationwide Average: 7.69/10
5 Star Moving, Inc. generally offers competitive and reasonable quotes, although there has been an instance of charges being higher than expected.
Recent Reviews Mention...
“great price compared to other moving companies”
“charges were higher than expected”
“extremely reasonable quote”
4. Communication
Nationwide Average: 7.53/10
5 Star Moving, Inc. receives mixed reviews ranging from praise for friendly and prompt interactions to criticism for poor responsiveness and issues with follow-up.
Recent Reviews Mention...
“amazing customer service from Cole and Brian”
“trying to get an invoice was an exercise in futility”
“calls not answered”
5. Stick to Prices
Nationwide Average: 5.99/10
5 Star Moving, Inc. has received numerous complaints about overcharging, lying about the time, and charging extra, despite one instance where the final price matched the quote.
Recent Reviews Mention...
“manager lied about time they left”
“they overcharged my mom”
“CHARGED ME ON MOVE DAY AND STOLE MONEY AGAIN”
6. Speed
Nationwide Average: 8.58/10
5 Star Moving, Inc. generally receives high praise for efficiency and moving quickly, although there are a few reports of the crew being inefficient and taking longer than quoted.
Recent Reviews Mention...
“so impressed with how efficient they were”
“moved with efficiency”
“move of 3 bedroom house and businesses in less than 6 hours”
7. Friendliness
Nationwide Average: 8.91/10
5 Star Moving, Inc. is overwhelmingly considered nice, helpful, polite, and courteous, although there were isolated complaints about body odor.
Recent Reviews Mention...
“movers were so nice and helpful”
“they are friendly”
“were super friendly to work with”
8. Will Hire Again
Nationwide Average: 8.18/10
5 Star Moving, Inc. generally comes highly recommended by most customers with numerous positive testimonies about repeat hiring, although there are some strong dissenting opinions that express adamant refusal to use their services in the future.
Recent Reviews Mention...
“highly recommend them for all your moving needs”
“would hire them again”
“highly recommend and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
5 Star Moving, Inc. receives mixed reviews with several customers commending the crew for being professional, helpful, and capable, while a notable number of experiences point to issues regarding unprofessional behavior and lack of professionalism during moves.
Recent Reviews Mention...
“Brian was very professional, helpful, and kind”
“so professional”
“most unprofessional thing I've ever come across”
10. Conflict Handling
Nationwide Average: 4.07/10
5 Star Moving, Inc. receives negative feedback as customers express dissatisfaction with the company's refusal to address and rectify damages incurred during moving services.
Recent Reviews Mention...
“manager not willing to address damage issues”
“Manager disregarded damage complaints and refused to help”
“Did not attempt to rectify wall and piano damage”
11. Precision & Care
Nationwide Average: 8.01/10
5 Star Moving, Inc. receives mixed feedback, with many customers praising their carefulness and attention to detail, particularly with fragile and antique items, while a notable number of reports express dissatisfaction due to damages such as scratches, dents, and dirtiness during the move.
Recent Reviews Mention...
“focused on protecting the items”
“took such care of our furniture”
“careful with everything”
Customer Insights
Local Move Duration: 7 hours from 5 reviews
Great Crew Members
| Brian | every interaction with him was great |
| Cole,Brian | amazing customer service leading up to the move |
| Cole | did a great job |
| Cole, Parker | Cole and Parker made my first experience great |
| Cole | Cole was professional and courteous |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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