RLD Relocation & Logistics, based in Akron, Ohio, has been serving the relocation and logistics needs of local Ohio families and businesses since 1998. As a Prime Arpin Van Lines agent, they are long-distance moving specialists, covering areas such as Cuyahoga Falls, Hudson, Kent, Massillon, Medina, Perry, Stow, Wadsworth, and the rest of the Northeast Ohio region. They offer services for local and long-distance moves, senior moving services, and storage in-transit. RLD prides itself on delivering professional, efficient, worry-free moving at cost-effective rates. They are licensed and insured for their customers' safety and peace of mind.
RLD Relocation & Logistics
About RLD Relocation & Logistics
Additional Cities Served: Canton, Cuyahoga Falls, Euclid, Stow, Massillon, North RoyaltonShow More >
Moving Services
- Ohio Senior Moving Services
- Complimentary Mini Packing Container Kit
- Complimentary First Night Unpacking Service
- Discounted Valuation Protection
- Home Moving
- Corporate Relocation
- Government & Military Logistics
- Licensed and Insured Ohio Relocation & Logistics Company
- Local Move
- Long Distance Move
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of RLD Relocation & Logistics
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.13/10
Nationwide Average: 8.44/10
RLD Relocation & Logistics is highly praised for its responsive, professional, and customer-focused service, despite few complaints regarding service quality and item care.
Recent Reviews Mention...
“very responsive, thorough, and truly customer focused”
“Everything went very smooth”
“best service we have ever had”
2. Punctuality
8.32/10
Nationwide Average: 8.07/10
RLD Relocation & Logistics consistently demonstrates timely arrivals and adherence to scheduled dates, with only a few instances of delays.
Recent Reviews Mention...
“truck arrived at the expected time”
“He was on time”
“Delivery at promised time”
3. Affordability
6.27/10
Nationwide Average: 7.69/10
RLD Relocation & Logistics has a mix of opinions among customers, with some finding their services to offer the best value and stress relief, while others criticize their pricing and reliability.
Recent Reviews Mention...
“definitely offered the best value across the industry”
“this quote was by far the best”
“takes away a lot of the stress compared to self-move”
4. Communication
8.15/10
Nationwide Average: 7.53/10
RLD Relocation & Logistics generally provides outstanding and proactive communication, maintaining constant contact, responsiveness, and professionalism across nearly all interactions, though there are very few instances of dissatisfaction related to unresolved issues and poor communication on specifics.
Recent Reviews Mention...
“they were both then in constant contact with us”
“very responsive and communication was consistent”
“John exemplified professionalism in communication”
5. Stick to Prices
4.12/10
Nationwide Average: 5.99/10
RLD Relocation & Logistics generally does not maintain consistency, often not adhering to the initial estimates provided to customers.
Recent Reviews Mention...
“no mention of changing prices so assuming the quoted price was honored”
“did not stick to quoted estimate and crew size”
“did not stick to the quoted estimate”
6. Speed
8.68/10
Nationwide Average: 8.58/10
RLD Relocation & Logistics is overwhelmingly praised for their quick, efficient service, despite a few outliers feeling their moves took longer than expected.
Recent Reviews Mention...
“Crew was hardworking and efficient”
“completed the job quickly”
“fast and efficient”
7. Friendliness
9.27/10
Nationwide Average: 8.91/10
RLD Relocation & Logistics consistently receives praise for their positive, courteous, and professional demeanor, making them highly recommended for their pleasant interactions and accommodating service, despite a couple of negative experiences.
Recent Reviews Mention...
“everyone was positive, upbeat, and kind”
“very pleasant to work with”
“Very polite and friendly ”
8. Will Hire Again
8.97/10
Nationwide Average: 8.18/10
RLD Relocation & Logistics overwhelmingly receives high praise for its services, suggesting that the vast majority of customers would not hesitate to employ their services once more, despite a few expressing dissatisfaction.
Recent Reviews Mention...
“recommend Rob and Cindy and would hire again”
“would use them again without hesitation”
“would definitely hire again”
9. Professionalism
9.26/10
Nationwide Average: 8.31/10
RLD Relocation & Logistics overwhelmingly receives praise for its professional service, with almost all reviews highlighting the crew's efficiency, attention to detail, and courteous demeanor, despite a few instances of reported unprofessional behavior.
Recent Reviews Mention...
“professional service throughout the process”
“He's a professional”
“truly amazing and went out if his way”
10. Conflict Handling
6.13/10
Nationwide Average: 4.07/10
RLD Relocation & Logistics generally exhibits a strong commitment to addressing issues and going beyond expectations, though there are notable instances where they failed to make amends or improve their service.
Recent Reviews Mention...
“came to the rescue after warehouse issue”
“Resolved problems as needed”
“went well beyond expectations”
11. Precision & Care
8.85/10
Nationwide Average: 8.01/10
RLD Relocation & Logistics overwhelmingly excels, with customers frequently praising their meticulous attention to preventing damage and treating possessions with the utmost respect.
Recent Reviews Mention...
“great care to prevent any damage”
“very careful with all our belongings”
“No breakages mentioned, implies careful handling”
Great Crew Members
| Rob, Cindy | Rob rescued the move, Cindy provided constant contact |
| John | John made sure delivery process was flawless |
| Jim | made our move stress-free, very professional |
| Alan | truly amazing and went out of his way |
| Jimmie | Jimmie was professional, friendly, and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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