Cleland Brothers Moving is a full-service moving company based in the greater Youngstown, Ohio area. It's been in business for over 30 years and has mustered the experience needed to carry out highly personalized local moves and logistically complicated long-distance relocations across the country. Its services include custom packing and packing supplies, unpacking, warehousing, and climate-controlled storage for short-term, long-term, or overnight use. There is a flat rate for labor-only loading or unloading to make it easy to budget for your move, while truck rentals are also available if that is what you need. You can choose from a full line of Penske vans, box trucks, and large trucks equipped with lift gates. Cleland Brothers Moving is the company to call if you need experienced movers serving Akron, OH that can do it all. It can move just about anything from delicate fine china to heavy grand pianos.
Cleland Brothers Moving
About Cleland Brothers Moving
Additional Cities Served: Youngstown, Lakewood, Warren, Alliance, Niles, SteubenvilleShow More >
Moving Services
- Residential Moving: interstate and long distance
- Packing: Packing, wrapping, custom
- Unpacking: removal of goods, include labor
- Storage: short or long term, overnight
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Cleland Brothers Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Cleland Brothers Moving is highly praised for their professional, efficient, and satisfying moving services, although there are a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“the company provided great service overall”
“exceeds all expectations”
“Another great experience”
2. Punctuality
Nationwide Average: 8.07/10
Cleland Brothers Moving consistently receives praise for their timely arrivals and efficient moving process, albeit with a single report of an unusually lengthy move.
Recent Reviews Mention...
“were efficient which indicates punctuality”
“Randall, Dave, and Rocky showed up on time”
“arrived at 8:30 as scheduled”
3. Affordability
Nationwide Average: 7.69/10
Cleland Brothers Moving generally receives high praise for reasonable, fair pricing and offering great discounts, with a few outliers who felt their services were expensive.
Recent Reviews Mention...
“reasonably priced”
“Fairly priced”
“worth every Penny”
4. Communication
Nationwide Average: 7.53/10
Cleland Brothers Moving generally receives high praise for good communication from office staff and movers, great initial and ongoing interactions, responsiveness to customer needs, and professionalism, though there was an isolated complaint about lack of follow-through.
Recent Reviews Mention...
“good communication from the office and movers”
“Great initial communications with Mike”
“Mike was able to find a spot for me quickly”
5. Stick to Prices
Nationwide Average: 5.99/10
Cleland Brothers Moving generally maintains their estimated costs, offering accurate quotations and often sticking to or reducing the initial prices, despite one report of significantly higher charges.
Recent Reviews Mention...
“Rate did not change after stuff loaded”
“charged 25% over estimate”
“charged less than originally quoted”
6. Speed
Nationwide Average: 8.58/10
Cleland Brothers Moving receives overwhelming praise for their efficiency and remarkable swiftness, consistently executing moves quickly, without wasting time, although one review noted a move taking significantly longer than estimated.
Recent Reviews Mention...
“they are fast”
“Efficient implies very speedy move”
“efficient in the moving process”
7. Friendliness
Nationwide Average: 8.91/10
Cleland Brothers Moving is frequently praised for their polite, courteous, and professional crew with isolated incidents of unprofessional behavior and unpleasantness.
Recent Reviews Mention...
“crew was friendly”
“were polite”
“Super nice implies extremely friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Cleland Brothers Moving is overwhelmingly likely to be recommended and rehired based on numerous highly positive endorsements, despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“would definitely hire again”
“highly recommend them”
“would definitely use their services again”
9. Professionalism
Nationwide Average: 8.31/10
Cleland Brothers Moving is generally regarded as having a skilled, efficient, and courteous team, with isolated instances of perceived unprofessionalism.
Recent Reviews Mention...
“they are professional”
“professional, courteous, efficient”
“Professional quality service”
10. Conflict Handling
Nationwide Average: 4.07/10
Cleland Brothers Moving displays inconsistent behavior; some customers report experiences where the company has gone above and beyond to resolve issues, while others have faced long waits and inadequate compensation for their troubles.
Recent Reviews Mention...
“settled for a fraction of the value after a long time”
“went above and beyond”
“knew where they packed specific items”
11. Precision & Care
Nationwide Average: 8.01/10
Cleland Brothers Moving consistently receives praise for their careful handling and protection of belongings, despite a couple of isolated incidents involving improper stacking which caused damage.
Recent Reviews Mention...
“handled my items with care”
“none of our belongings were damaged”
“nothing ruined in new or old house”
Customer Insights
Local Move Duration: 2.5 hours from 3 reviews
Great Crew Members
| David, Edwin, Randal | polite, efficient, and helpful |
| Rae, Ross, Ty, Rocky | Rae was easy to work with, and the movers were professional |
| Randall | shout out to Randall for being great in the move process |
| Randall | Randall was so kind and patient |
| Mike, Randall, Leonard, David, Evan, Nate | Made the moving process stress-free and were very polite |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Akron Moving Services
