With more than 350 locations nationwide, Two Men and a Truck is the largest franchised moving company in America. It has been serving Youngstown, Warren, Columbiana, Salem, and surrounding areas in Ohio since 2005, when it opened a service center in Boardman. Locally owned and operated, it offers short and long-distance moving, packing, furniture rearranging, storage solutions, junk removal, and all the necessary moving supplies. Two Men and a Truck provides flexible scheduling to meet your needs, with weekend moves and late-night delivery options for your convenience. But, remember, while not all moving companies in Youngstown, OH can be as comprehensive as Two Men and a Truck, it's worth checking out others to explore all available options. To ensure customer satisfaction, this team follows “The Grandma Rule.” They must treat everyone the way they would want their grandma to be treated – with respect and courtesy. Two Men and a Truck is an AMSA member and a BBB-accredited business. It supports charities such as The American Cancer Society.
Two Men and a Truck
About Two Men and a Truck
Additional Cities Served: Warren, New Castle, Niles, Hermitage, Sharon, GirardShow More >
Ohio Moving License
Active
Last Checked: 02/25/22Not Authorized
for Interstate Moves
Last Checked: 12/02/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Two Men and a Truck
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Two Men and a Truck generally receives high praise for their professional, courteous, and efficient moving services, but there are a few reports of dissatisfaction due to unprofessionalism, issues with supervision, and serious concerns like theft and incomplete moves.
Recent Reviews Mention...
“Second time using them and still impressed”
“even better this time, professional and super polite”
“great job with our move”
2. Punctuality
Nationwide Average: 8.07/10
Two Men and a Truck generally receives high praise for being on time and prompt, although there are a few instances of last-minute cancellations and concerns regarding time overcharges.
Recent Reviews Mention...
“Prompt”
“They were on time”
“Dillon and DJ arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Two Men and a Truck receives mixed feedback with many customers finding their services to offer good value and reasonable pricing, but some experiences highlighting overcharging and higher-than-expected rates.
Recent Reviews Mention...
“best value by hundreds of dollars”
“the price was very reasonable”
“overcharged beyond the expected price”
4. Communication
Nationwide Average: 7.53/10
Two Men and a Truck receives mixed feedback with numerous customers applauding their professional and resourceful communication and attentiveness, while a significant minority reports frustration over poor communication and unhelpfulness.
Recent Reviews Mention...
“Professional and resourceful communication”
“communicated very well during the process”
“they did not effectively communicate”
5. Stick to Prices
Nationwide Average: 5.99/10
Two Men and a Truck generally receives mixed feedback, with some customers appreciating their accuracy and transparency, while others experience additional, unexpected charges.
Recent Reviews Mention...
“Didn't charge extra for back-up”
“able to give an accurate quote on price, no surprises”
“Charged for extra wait time after told otherwise.”
6. Speed
Nationwide Average: 8.58/10
Two Men and a Truck generally receives high praise for their efficiency and swiftness, although a few reviews cite instances of disorganization and slowness.
Recent Reviews Mention...
“Called in extra help to speed things up”
“disorganization slowed unpacking process”
“time was efficiently used to complete the job”
7. Friendliness
Nationwide Average: 8.91/10
Two Men and a Truck consistently demonstrates professionalism, politeness, and a warm demeanor, with the vast majority of customers describing their interactions as positive, despite a few isolated reports of poor conduct.
Recent Reviews Mention...
“Crushed it on the hottest day”
“were professional and super polite”
“described as very courteous and polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Two Men and a Truck appears to overwhelmingly receive positive feedback indicating strong repeat hiring potential, despite a few customers expressing dissatisfaction and a disinclination to use their services in the future.
Recent Reviews Mention...
“Wholeheartedly recommend and would hire again”
“will recommend to anyone in need of movers”
“hate giving a poor rating”
9. Professionalism
Nationwide Average: 8.31/10
Two Men and a Truck generally receives high praise for their professional, polite, and hardworking staff, despite a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“Professional young men”
“professional and polite”
“poor supervision of physically hard-working crew”
10. Conflict Handling
Nationwide Average: 4.07/10
Two Men and a Truck seems to have generally disappointed customers with their lack of response and failure to acknowledge or address issues, despite a single instance where they repaired damaged furniture.
Recent Reviews Mention...
“did not attempt to rectify the situation”
“no help and only excuses from management”
“"refused to acknowledge or take any responsibility"”
11. Precision & Care
Nationwide Average: 8.01/10
Two Men and a Truck generally receives high praise for their conscientious and careful approach, though a few customers have reported instances of damage and mishandling.
Recent Reviews Mention...
“took care with all our items”
“labels got covered and bed frames scrambled”
“Never put down tarps over kitchen floors.”
Great Crew Members
Brandon, Brandon, Dave, Dan | Their Tetris skills in loading were legendary |
Luke,Brandon,Itza,Cindy | Luke and Brandon amazing movers, Itza and Cindy awesome at the office |
Brandon,Brandon | They were professional and courteous |
Itza, Sydney, Dillon, DJ | Itza answered questions, Sydney confirmed, Dillon and DJ followed directions |
Bill, DJ | Bill and DJ were awesome |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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