New Roots Moving Company believes that moving should be an exciting new journey and not a stressful experience. And as a local moving expert, it’s dedicated to ensuring your move is as smooth and stress-free as possible. As an experienced member of the Akron, OH movers, its professional moving crews can handle your move from start to finish, including packing and unpacking at your new location. New Roots Moving Company is also experienced in moving pianos and has the proper equipment, licensing, and insurance to give you confidence that your instrument is in the best hands. This expertise and courteous professionalism are also why New Roots Moving Company is an excellent choice for senior moves - giving impeccable assistance and service throughout this major transition.
New Roots Moving Company
#1 Ranked Movers in Akron, OH
About New Roots Moving Company
Additional Cities Served: Canton, Youngstown, Lorain, Cuyahoga Falls, Middletown, MassillonShow More >
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Moving Services
- Local moving services
- Packing services
- Professional packing services
Ohio Moving License
Active
Last Checked: 02/25/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of New Roots Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
New Roots Moving Company is highly praised for its exceptional, professional, and efficient moving services, consistently delivering stress-free and seamless experiences that leave customers recommending them and willing to hire again.
Recent Reviews Mention...
“recommend this company and would hire again”
“these guys are the best”
“made this move stress free”
2. Punctuality
Nationwide Average: 8.07/10
New Roots Moving Company consistently receives high praise for their timeliness, with customers regularly noting that the movers arrive on time, are prompt, and communicate effectively about their arrival, contributing to a smooth and efficient moving experience.
Recent Reviews Mention...
“They were prompt”
“showed up on time”
“crew showed up on time”
3. Affordability
Nationwide Average: 7.69/10
New Roots Moving Company consistently receives praise for their competitive costs which customers find reasonable, fair, and often lower than expected, indicating a strong correlation with overall value and satisfaction in the budget-friendly pricing of their services.
Recent Reviews Mention...
“Very competitive cost”
“Cost worth every penny”
“great price”
4. Communication
Nationwide Average: 7.53/10
New Roots Moving Company is praised for having very personable, professional, and responsive interactions, showcasing exceptional customer service through clear, efficient, and supportive communication with clients from initial contact to the completion of the move.
Recent Reviews Mention...
“Very nice owner and employees”
“they were very communicative”
“Communication was efficient and timely”
5. Stick to Prices
Nationwide Average: 5.99/10
New Roots Moving Company consistently meets or undercuts their estimates, often resulting in costs being less than expected for their clients.
Recent Reviews Mention...
“did the job in a quicker time than quoted”
“gave me a quote and worked with the cost”
“received a discount for the extra wait time”
6. Speed
Nationwide Average: 8.58/10
New Roots Moving Company consistently provides quick, efficient, and professional service, with numerous customers reporting faster-than-expected moves and prompt, careful handling of belongings.
Recent Reviews Mention...
“quick but careful”
“Packed and unpacked very quickly”
“fast and efficient”
7. Friendliness
Nationwide Average: 8.91/10
New Roots Moving Company consistently receives praise for their polite, professional, and personable interactions, with customers frequently noting the staff's pleasant demeanor and the overall positive and respectful service experience.
Recent Reviews Mention...
“very personable, very polite”
“Employees were very nice”
“very professional and friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
New Roots Moving Company enjoys overwhelmingly positive feedback, reflecting a high likelihood that customers would engage their services for future moves, with just one instance of dissatisfaction due to breakage.
Recent Reviews Mention...
“will definitely use again for any future moves”
“recommend this company and would hire again”
“definitely recommend this company”
9. Professionalism
Nationwide Average: 8.31/10
New Roots Moving Company consistently receives praise for their courteous, respectful, and professional behavior, though there is a single mention of a slight dip in attitude by some crew members during an afternoon.
Recent Reviews Mention...
“they were courteous and professional”
“team were true professionals”
“found them very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
New Roots Moving Company consistently ensures customer satisfaction by diligently addressing any issues, going above and beyond expectations, and providing solutions such as discounts and remediations to fully resolve concerns.
Recent Reviews Mention...
“made sure everything was acceptable before leaving”
“remedied a delay and provided a discount”
“will go the extra mile to make sure you're satisfied”
11. Precision & Care
Nationwide Average: 8.01/10
New Roots Moving Company is highly praised for attentive and professional service, with numerous reviews highlighting their careful and respectful approach to moving customer's belongings, despite an isolated report of breakage.
Recent Reviews Mention...
“Only 1 item got damaged”
“careful with all your belongings”
“attentive to detail”
Great Crew Members
| Lami, Trez, Brandon | praise Lami, Trez, and Brandon for great experience |
| Robbin | helped make this move easy |
| Carl | Carl and his team performed excellently |
| Cameron, Lomi | Cameron and Lomi were ready to work and professional |
| Brandon, Cameron, Lami | very professional and friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Akron Moving Services
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