Bellhop Moving, based in Cincinnati, Ohio, offers a stress-free moving experience with easy booking, flexible service options, and experienced movers at competitive pricing. The company provides a range of services including local moves, long-distance moves, hourly labor, last-minute moves, and commercial moves. With over 300,000 moves completed and a 4.8/5 rating, Bellhop focuses on personalized service, attention to detail, and customer satisfaction. The company prides itself on transparent pricing, flexible service options, background-checked movers, and excellent customer support. Bellhop is dedicated to modernizing moving and providing a convenient booking process with an online dashboard to manage the entire process.
Bellhop Moving
About Bellhop Moving
Additional Cities Served: Fairfield, Covington, Florence, Independence, Green, NorwoodShow More >
Moving Services
- Local Moves
- Long Distance Moves
- Hourly Labor
- LastMinute Moves
- Commercial Moves
- Laboronly Moving
- Customized Service
- Simplified Booking
- Worryfree Pricing
- Proper Care of Your Belongings
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Summarized Review of Bellhop Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bellhop Moving has received mixed feedback with a majority of customers sharing positive experiences, praising the professional and efficient service, despite several reports of dissatisfaction regarding reliability and customer service.
Recent Reviews Mention...
“One star, extremely dissatisfied with service”
“Bellhop provided ridiculous customer service.”
“My movers did not show up.”
2. Punctuality
Nationwide Average: 8.07/10
Bellhop Moving has shown variability with numerous reports of being either on time or early, despite some instances of significant delays and cancellations.
Recent Reviews Mention...
“they did not show up on moving day”
“Movers never showed up as scheduled.”
“loading team was THREE HOURS late.”
3. Affordability
Nationwide Average: 7.69/10
Bellhop Moving is generally viewed as offering reasonable and cost-effective services, with the majority of customers finding great value for their money, despite a few complaints about pricing and service charges.
Recent Reviews Mention...
“They charged me without providing service.”
“rate seemed quite affordable”
“cost nearly double what it should have”
4. Communication
Nationwide Average: 7.53/10
Bellhop Moving has received mixed feedback, with numerous customers experiencing significant issues and delays in responses, while an almost equal number of customers report excellent, proactive communication throughout their moving process.
Recent Reviews Mention...
“No help despite NUMEROUS calls to Moving Success Team”
“Not honest about crew arrival time.”
“no communication whatsoever”
5. Stick to Prices
Nationwide Average: 5.99/10
Bellhop Moving has received mixed reviews, with some customers facing billing issues and service cancellations while others praise the company for its accuracy and transparency in pricing without hidden fees.
Recent Reviews Mention...
“They charged my credit card without service.”
“they need to reschedule then canceled”
“didn't have a truck for my move”
6. Speed
Nationwide Average: 8.58/10
Bellhop Moving is overwhelmingly praised for their efficiency, with numerous clients noting their prompt and speedy service, despite a few negative experiences regarding delays.
Recent Reviews Mention...
“Movers never arrived to complete the move.”
“had to sleep on the floor and wait”
“worked efficiently and kept moving in a timely manner”
7. Friendliness
Nationwide Average: 8.91/10
Bellhop Moving consistently demonstrates exceptional courtesy and positive attitudes, making them highly praised for their amiable and professional service.
Recent Reviews Mention...
“they were both kind and hard working”
“The guys were great”
“good-natured with great attitudes”
8. Will Hire Again
Nationwide Average: 8.18/10
Bellhop Moving has received mixed feedback with a notable portion of customers expressing high satisfaction and a strong willingness to rehire, balanced against a significant number of customers who have had negative experiences and would not hire or recommend the company again.
Recent Reviews Mention...
“Would not use Bellhop again due to negative experience”
“would not contract Bellhop again.”
“definitely not hire this company again”
9. Professionalism
Nationwide Average: 8.31/10
Bellhop Moving generally receives high praise for the professionalism, skill, and respectful demeanor of its crew members, despite a few instances of unprofessional behavior and issues with service delivery.
Recent Reviews Mention...
“Movers left furniture upended, beds unassembled”
“Showed no professionalism by not turning up.”
“took pride in their work”
10. Conflict Handling
Nationwide Average: 4.07/10
Bellhop Moving generally struggles to adequately address and rectify customer issues, often requiring third-party intervention for any significant action.
Recent Reviews Mention...
“Took action only after involving the Better Business Bureau”
“did not rectify the no-show situation.”
“did not try to find out what happened”
11. Precision & Care
Nationwide Average: 8.01/10
Bellhop Moving demonstrates a generally high level of attention and care towards customers' belongings, despite a few reviews indicating significant issues with damage and handling.
Recent Reviews Mention...
“Extensive damage to many priceless antiques”
“Handling of items cannot be evaluated as movers did not show up.”
“Several items had small damages.”
Customer Insights
Cost: $ 1059.00 from 3 reviews
Local Move Duration: 1.5 hours from 4 reviews
Great Crew Members
Nate, Jeremy | wonderful job, took care of my items, kind and hard working |
Nate, Alex | Nate and Alex were skilled, professional and respectful |
Jaylen | handled steep stairs like a pro |
Marze, Hugo | super efficient and accommodating |
Tarell, Dennis, Erron | on time, efficient, very friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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