Hercules Moving & Storage is a family and locally-owned company founded in 1985 by Ron Hirth, based in Cincinnati, Ohio. They have over 30 years of experience in offering local and long-distance moving services, office relocations, and a specialized service for nursing home moves. What sets Hercules Moving & Storage apart from other moving companies is their policy of directly employing their movers, eschewing labour pools or subcontractors. Many of their movers have been with the company for 5-10 years, illustrating the company's commitment to quality, experience, and consistent service. The company also offers storage services.
Hercules Moving & Storage
About Hercules Moving & Storage
Additional Cities Served: Middletown, Fairfield, Covington, Mason, Florence, IndependenceShow More >
Moving Services
- Residential Local Moving
- Residential Long Distance Moving
- Office Moving
- Nursing Home Moving
- Storage
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Hercules Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Hercules Moving & Storage receives highly polarized feedback, with numerous customers expressing extreme dissatisfaction regarding reliability and service, though a significant minority report very positive experiences.
Recent Reviews Mention...
“great work by movers”
“very professional and did the job right”
“thrilled with the service despite the long, hard move”
2. Punctuality
Nationwide Average: 8.07/10
Hercules Moving & Storage has mixed reviews, with some customers praising their timeliness while others criticize them for being late or not showing up at all.
Recent Reviews Mention...
“they are prompt”
“showed up to quote, implying punctuality”
“showed up right on time”
3. Affordability
Nationwide Average: 7.69/10
Hercules Moving & Storage receives mixed reviews, with some customers finding their services cheaper and very reasonable, while others report issues with overcharges for time and unexpected increases in quotes.
Recent Reviews Mention...
“competitively priced”
“cheaper than previous move and very satisfied”
“efficiency kept the price very affordable”
4. Communication
Nationwide Average: 7.53/10
Hercules Moving & Storage typically disappoints with numerous reports of unresponsive, rude interactions, and overall poor communication, although there are rare instances of positive feedback regarding their service.
Recent Reviews Mention...
“communicative”
“followed up effectively”
“great communication, confirmed booking, and worked out new location issues”
5. Stick to Prices
Nationwide Average: 5.99/10
Hercules Moving & Storage generally struggles, with numerous customers reporting issues such as overcharges and bills significantly higher than original estimates.
Recent Reviews Mention...
“no indication of pricing issues, likely stuck to quoted price”
“backed out at the last minute”
“going to charge me full rate while we wait”
6. Speed
Nationwide Average: 8.58/10
Hercules Moving & Storage generally receives praise for their quick and efficient service, though there are notable exceptions where customers experienced significant inefficiencies and issues.
Recent Reviews Mention...
“Move completed quickly”
“worked hard from 9 to 6 without complaining despite difficulties”
“moved quickly”
7. Friendliness
Nationwide Average: 8.91/10
Hercules Moving & Storage receives mixed reviews, with some customers praising the team for being polite, professional, and helpful, while others criticize the owner, driver, and staff for being rude, unorganized, and exhibiting confrontational behavior.
Recent Reviews Mention...
“troopers throughout a stressful day”
“they are friendly”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Hercules Moving & Storage receives mixed reviews, with a notable portion of customers expressing dissatisfaction and a reluctance to use their services again, while others show high satisfaction and readiness to rehire.
Recent Reviews Mention...
“recommend this company and would hire again”
“very happy and will call on them again”
“would definitely recommend and hire again”
9. Professionalism
Nationwide Average: 8.31/10
Hercules Moving & Storage appears to have a divisive reputation with instances of professionalism and hard work being overshadowed by numerous reports of unprofessional behavior and conduct.
Recent Reviews Mention...
“they are professional”
“very professional”
“worked professionally and hard without complaints”
10. Conflict Handling
Nationwide Average: 4.07/10
Hercules Moving & Storage often shows a lack of effort to resolve issues, with a few exceptions where they made amends, indicating a mixed but predominantly negative response from customers in addressing their complaints.
Recent Reviews Mention...
“didn't make effort to right the wrong of not assembling bed”
“did not attempt to right the wrong”
“No effort to solve the parking issue, unhelpful attitude.”
11. Precision & Care
Nationwide Average: 8.01/10
Hercules Moving & Storage receives mixed feedback, indicating inconsistency in service quality and care for customers' belongings.
Recent Reviews Mention...
“they didn't reassemble my bed”
“very careful with our belongings”
“my stuff was in good hands”
Great Crew Members
Russell,Eric | They were extremely professional and efficient |
Eric, Russell | Eric and Russell were professional and very careful |
Russell, Eric, Patrick | went above and beyond moving over 500 boxes |
Charlie,T | Charlie and T really cared about moving everything safely |
Hercules | thank you Hercules for a great moving experience |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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