Headquartered in Columbus, Ohio, Leaders Moving & Storage has provided high-quality moving, packing, delivery, and storage services to residential and commercial properties since 1994. With 30 fully-equipped trucks, a 37,000-square-foot secured storage facility, and five locations, including Cincinnati, the locally-owned and operated business takes pride in completing more than 100,000 local, statewide, and interstate relocations. Guided by the same principles-honesty and integrity- since it was established, Leaders Moving & Storage always puts customers first, pioneering an innovative move quoting system that helps it provide accurate estimates with no hidden fees. One of the cities they serve is Cincinnati, and if you're curious to see other movers in Cincinnati, OH, you can check the list of moving service providers in that city.
Leaders Moving & Storage Co.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Leaders Moving & Storage Co.
Awards
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Summarized Review of Leaders Moving & Storage Co.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Leaders Moving & Storage Co. is highly praised for their professionalism and efficiency, with numerous clients expressing satisfaction and commendations for specific team members despite a few experiences of poor service.
Recent Reviews Mention...
“great work by movers”
“Maxwell and Tyrone were so polite and professional”
“Tim Lee and Kam Dickerson were awesome”
2. Punctuality
Nationwide Average: 8.07/10
Leaders Moving & Storage Co. is predominantly praised for timely arrivals and prompt service, though there have been a few isolated incidents of tardiness and scheduling issues.
Recent Reviews Mention...
“the move was timely”
“got us completely moved in on time”
“they arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Leaders Moving & Storage Co. is predominantly praised for its reasonable pricing, competitive rates, and good value, with several customers appreciating the use of coupons and the company's pricing being viewed as fair or below average, despite a few isolated complaints about unexpected charges and perceived overpricing.
Recent Reviews Mention...
“very reasonable price”
“reasonably priced”
“not the cheapest and charged an additional $600 unexpectedly”
4. Communication
Nationwide Average: 7.53/10
Leaders Moving & Storage Co. is generally regarded as having excellent and responsive customer service, with numerous instances of proactive, informative, and courteous interactions, although there are a few reports of unresponsiveness and poor issue resolution.
Recent Reviews Mention...
“kept me involved and informed throughout the move”
“provided timely and useful communication”
“required repeated calls to handle issues”
5. Stick to Prices
Nationwide Average: 5.99/10
Leaders Moving & Storage Co. generally receives praise for honoring their estimates and often adjusting prices down, despite a few instances of customers reporting charges beyond the guaranteed cost.
Recent Reviews Mention...
“charged $600 beyond the guaranteed cost”
“charged for boxes not moved”
“demanded an additional $600 beyond the guaranteed contract”
6. Speed
Nationwide Average: 8.58/10
Leaders Moving & Storage Co. generally receives high praise for their efficiency and quickness, though there are a few isolated complaints about slower than expected service.
Recent Reviews Mention...
“worked nonstop until the job was done”
“completed the move efficiently”
“John Waldon was very quick”
7. Friendliness
Nationwide Average: 8.91/10
Leaders Moving & Storage Co. is overwhelmingly praised for their polite and respectful team, although a few negative reviews mention unprofessionalism and rudeness.
Recent Reviews Mention...
“they were very friendly”
“Maxwell and Tyrone were so polite”
“Tim Lee and Kam Dickerson were awesome”
8. Will Hire Again
Nationwide Average: 8.18/10
Leaders Moving & Storage Co. appears to be highly regarded by the majority of customers who frequently express a strong likelihood of using their services again, despite a few dissenting voices.
Recent Reviews Mention...
“Highly recommend Leaders for your move”
“would highly recommend this moving and Storage company”
“would hire again thanks to Tim Lee and Kam Dickerson”
9. Professionalism
Nationwide Average: 8.31/10
Leaders Moving & Storage Co. generally receives high praise for their professional conduct and work ethic, although there have been some occasional reports of unprofessional behavior.
Recent Reviews Mention...
“handled everything professionally”
“Maxwell and Tyrone were professional”
“Tim Lee and Kam Dickerson showed professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Leaders Moving & Storage Co. shows a mixture of efforts, with some customers appreciating quick and effective remedial actions while others criticize the company for lack of follow-up and inadequate problem resolution.
Recent Reviews Mention...
“manager tried to help”
“did not attempt to address issues effectively”
“some effort to fix issues but not satisfactory”
11. Precision & Care
Nationwide Average: 8.01/10
Leaders Moving & Storage Co. is generally perceived as meticulous and respectful, often taking great precautions with customers' belongings, though there are a few reports of carelessness and damage.
Recent Reviews Mention...
“careful with my things”
“careless with items”
“careful not to even touch walls or door facings”
Customer Insights
Cost: $ 11243.00 from 3 historical data points
Local Move Duration: 3 hours from 14 reviews
Great Crew Members
| Maxwell, Tyrone | they were polite and professional |
| Tim Lee, Kam Dickerson | they were awesome in the move |
| Drew, Adam, Davonte | deserve praise for their work ethic and attitude |
| Tim Lee | Tim was amazing in helping us move |
| Hunt, Milton, Will, Zack | worked efficiently and did a great job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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