Leaders Moving & Storage Co. is one of the Midwest’s best moving companies, with over 175,000 completed moves and an 80% repeat customer and referral rate. Established in 1994, this mover has locations in Columbus, Cleveland, Cincinnati, and Indianapolis. It offers residential and commercial moving services for local and long-distance relocations at guaranteed prices with no surprise fees or hidden costs. Whether you’re moving across the street or across the state, this team will pack and transport everything, from household furniture to office computers, documents, and equipment. Leaders Moving also offers storage options for all your needs. It has secure, insulated, and temperature-controlled facilities designed to keep your items safe and sound. This company expects nothing less than excellence from its staff. Each mover must complete a three-month, 100-move apprenticeship to ensure they have the skill set required for the job.
Leaders Moving & Storage Co.
About Leaders Moving & Storage Co.
Additional Cities Served: Fairfield, Covington, Mason, Independence, Centerville, NorwoodShow More >
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 12/03/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Leaders Moving & Storage Co.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Leaders Moving & Storage Co. receives commendation for its highly professional, friendly, and efficient service, although there are a few instances of dissatisfaction regarding service quality and damage to belongings.
Recent Reviews Mention...
“Maxwell and Tyrone were polite and professional”
“The guys worked nonstop until the job was done”
“"significant damage to couch"”
2. Punctuality
Nationwide Average: 8.07/10
Leaders Moving & Storage Co. is generally perceived as timely and reliable, with numerous reports of on-time arrivals and efficient scheduling, despite a few isolated incidents of tardiness or delays.
Recent Reviews Mention...
“move was timely”
“overcame obstacles to get us moved in on time”
“showed on time”
3. Affordability
Nationwide Average: 7.69/10
Leaders Moving & Storage Co. is predominantly seen as providing very reasonable and competitive prices for their services, with numerous customers appreciating their fair pricing, though a few have reported experiences of being overcharged.
Recent Reviews Mention...
“Found the price very reasonable”
“reasonably priced”
“reasonable prices compared to past moving experiences”
4. Communication
Nationwide Average: 7.53/10
Leaders Moving & Storage Co. generally receives high praise for their responsiveness, professionalism, and keeping customers well-informed throughout the moving process, despite a few instances of poor communication and misinformation.
Recent Reviews Mention...
“provided timely and useful communication”
“poor communication and misinformation”
“kept me involved and informed throughout the move”
5. Stick to Prices
Nationwide Average: 5.99/10
Leaders Moving & Storage Co. generally maintains the prices they quote, with numerous instances of customers paying as estimated or having their prices fairly adjusted, despite a few reports of price discrepancies and unmet expectations.
Recent Reviews Mention...
“"denied responsibility for damage"”
“did not stick to quoted price”
“Brought a truck too small for all items”
6. Speed
Nationwide Average: 8.58/10
Leaders Moving & Storage Co. is consistently described as quick and efficient, with numerous customers reporting a rapid and diligent moving process, although there are a few isolated reports of slower service.
Recent Reviews Mention...
“Worked nonstop until the job was done”
“got us completely moved in on time”
“completed the move efficiently”
7. Friendliness
Nationwide Average: 8.91/10
Leaders Moving & Storage Co. generally receives high praise for the polite, friendly, and courteous attitude of their staff, though there are a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“Maxwell and Tyrone were so polite”
“They were very friendly”
“Tim Lee and Kam Dickerson were friendly.”
8. Will Hire Again
Nationwide Average: 8.18/10
Leaders Moving & Storage Co. generally receives high praise and recommendations, with many customers expressing a strong desire to use their services again, despite a few negative experiences where customers would not choose to hire the company again.
Recent Reviews Mention...
“Highly recommend Leaders for your move”
“would highly recommend this company and would hire again”
“"would not hire again due to negative experience"”
9. Professionalism
Nationwide Average: 8.31/10
Leaders Moving & Storage Co. generally receives high praise for the professional conduct of its team members, though there are some isolated reports of unprofessionalism and rudeness.
Recent Reviews Mention...
“they were professional”
“lack of professionalism from crew”
“crew was professional and conscientious”
10. Conflict Handling
Nationwide Average: 4.07/10
Leaders Moving & Storage Co. has mixed feedback with instances of professionalism and quick remedy through responsive actions and personal outreach from senior management, but also marked by several accounts of dissatisfaction due to inadequate follow-ups, poor compensation, and unresolved issues.
Recent Reviews Mention...
“"denied an apology for damage"”
“manager tried to help”
“owner reached out once and didn't follow up”
11. Precision & Care
Nationwide Average: 8.01/10
Leaders Moving & Storage Co. generally receives positive feedback for their carefulness and attentiveness, although there are several significant instances of dissatisfaction due to damage and carelessness.
Recent Reviews Mention...
“They were careful with my things”
“"1000 pounds stacked on top of couch"”
“careless with items”
Customer Insights
Cost: $ 8934.00 from 5 historical data points
Local Move Duration: 3 hours from 22 reviews
Interstate Move Duration: 3 days from 3 reviews
Great Crew Members
| Maxwell, Tyrone | polite and professional when visited office |
| Tim Lee, Kam Dickerson | they were awesome during the move. |
| Drew, Adam, Davonte | great work ethic and enjoyable to work with |
| Hunt, Milton, Will, Zack | these people did a great job |
| Tim Lee | Tim was amazing, professional, and personable |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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