Smooth Move Relocation Services is a moving company based in Cincinnati, Ohio, that has been serving clients since 2000. They offer local and long-distance moves for residential clients in Cincinnati, Mason, West Chester, Loveland, Harrison, and surrounding areas, including Dayton. Smooth Move provides a range of services such as packing, insurance, and written estimates with no hidden costs. The company is known for its commitment to customer satisfaction and boasts nearly two decades of experience providing efficient and reliable moving services at affordable prices. When you're looking for fast and efficient movers in Cincinnati, OH, remember the services that are available to you in this bustling city.
Smooth Move Relocation Services
Ranked Top 10 Best Movers in Covington, KY
About Smooth Move Relocation Services
Additional Cities Served: Florence, Independence, Riverside, Erlanger, Fort Thomas, NewportShow More >
Moving Services
- Affordable local and long distance moving
- Packing and Boxes
- Insurance
- Local Moves
- Long Distance Moves
- Free Written Estimates
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Smooth Move Relocation Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.7/10
Nationwide Average: 8.44/10
Smooth Move Relocation Services generally seems to have disappointed most of its customers, despite a few high praises for exceptional service.
Recent Reviews Mention...
“great work by movers”
“great work by movers”
“great customer service and nothing broken”
2. Punctuality
9.59/10
Nationwide Average: 8.07/10
Smooth Move Relocation Services has a mixed reputation, with some customers appreciating their on-time service while others experienced significant delays and unexplained absences.
Recent Reviews Mention...
“they were punctual”
“On time”
“Tony is timely”
3. Affordability
9.7/10
Nationwide Average: 7.69/10
Smooth Move Relocation Services is consistently praised for offering great pricing, very reasonable costs, and reasonably priced services.
Recent Reviews Mention...
“professional, helpful service at an affordable price”
“Prices were simple and fair”
“great value for the services provided”
4. Communication
9.1/10
Nationwide Average: 7.53/10
Smooth Move Relocation Services generally struggles, with customers frequently experiencing significant issues and finding the owner dismissive and unresponsive, despite an isolated report of good communication.
Recent Reviews Mention...
“team was communicative and helpful”
“Jason was very cordial in helping manage payment”
“keep you informed throughout every step”
5. Stick to Prices
8.8/10
Nationwide Average: 5.99/10
Smooth Move Relocation Services consistently fails, as evidenced by complaints of prices exceeding initial quotes by significant amounts.
Recent Reviews Mention...
“fixed price, fixed pick up and delivery date”
“gave us a flat rate fee”
“did everything and more than promised”
6. Speed
9.81/10
Nationwide Average: 8.58/10
Smooth Move Relocation Services received mixed feedback, with some customers praising their efficiency and quickness, while others criticized them for being chaotic, unorganized, and even requiring customer assistance, leading to an incomplete move for some.
Recent Reviews Mention...
“very fast service”
“worked fast”
“Efficient service implies speediness”
7. Friendliness
9.87/10
Nationwide Average: 8.91/10
Smooth Move Relocation Services receives mixed reviews, noting the crew's very friendly nature but also highlighting rude interactions with the owner.
Recent Reviews Mention...
“they were hardworking, polite, and efficient”
“team was extremely professional, courteous”
“nice people making sure everything was where it needed to be”
8. Will Hire Again
9.62/10
Nationwide Average: 8.18/10
Smooth Move Relocation Services receives a mixed but predominantly negative feedback, indicating a significant portion of customers would not opt for their services in the future.
Recent Reviews Mention...
“would work with them again”
“recommend this company and would hire again”
“would hire again”
9. Professionalism
9.61/10
Nationwide Average: 8.31/10
Smooth Move Relocation Services has received mixed reviews, with some customers commending their professionalism while many others criticized their conduct and service.
Recent Reviews Mention...
“crew was extremely professional, courteous, and careful”
“Super professional”
“were hardworking, polite, knowledgeable, and efficient”
10. Conflict Handling
4.74/10
Nationwide Average: 4.07/10
Smooth Move Relocation Services demonstrates a significant lack of effort in taking responsibility and making amends for mistakes, only acting after receiving negative feedback.
Recent Reviews Mention...
“went above and beyond”
“went above and beyond to fix issues”
“was not willing to provide flexible options”
11. Precision & Care
9.49/10
Nationwide Average: 8.01/10
Smooth Move Relocation Services generally fails to properly protect and handle items, leading to numerous instances of damage, despite a solitary report of satisfactory furniture wrapping.
Recent Reviews Mention...
“not one piece broken or damaged”
“no damage to my brand new house's wall or floors”
“not one thing got broke during the move”
Customer Insights
Local Move Duration: 2 hours from 36 reviews
Great Crew Members
| Tony | Tony gave me confidence in their service, personally accompanied move |
| Jason, Simon | Jason managed payment and logistics, Simon was very helpful |
| Tony | Tony and his team are hard working and knowledgeable |
| Jason | Jason and crew did amazing work |
| Jason, Dominic, Kyle, Simon | crew was fast, careful, and thorough |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Covington Moving Services
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