Offering modern, affordable, and flexible solutions to your relocation challenges, UNITS Moving & Portable Storage lets you tackle the moving process head-on. Established in 2004, it has several locations across America, including the locally-owned and operated franchise in Cincinnati serving residents and businesses in the surrounding area. Designed with customers in mind, the 12- and 16-feet portable storage containers are weather-resistant and suitable for short and long-term needs. Making moves easy and convenient, UNITS delivers your storage container, waits however long it takes for you to pack, stores your items, and delivers them to your new destination. If by chance you are searching for more moving options, you can find an unbiased ratings of the top Cincinnati, OH movers on our city page.
UNITS Moving & Portable Storage of Cincinnati
About UNITS Moving & Portable Storage of Cincinnati
Additional Cities Served: Hamilton, Middletown, Fairfield, Covington, Mason, FlorenceShow More >
Ohio Moving License
Active
Last Checked: 02/25/22Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of UNITS Moving & Portable Storage of Cincinnati
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
UNITS Moving & Portable Storage of Cincinnati receives high praise for its exceptional service, affordability, and professionalism, especially noting Steve's commendable work.
Recent Reviews Mention...
“Such a seamless and easy process”
“Outstanding service and excellent delivery”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
UNITS Moving & Portable Storage of Cincinnati generally delivers and picks up units on schedule, though there have been reported instances of unpunctuality.
Recent Reviews Mention...
“Matt was on time”
“Units were on time”
“Delivery and pick-up drivers were quick and efficient”
3. Affordability
Nationwide Average: 7.69/10
UNITS Moving & Portable Storage of Cincinnati is highly regarded for its transparent and fair pricing, with customers finding the company to be more reasonably priced than competitors.
Recent Reviews Mention...
“at a decent value”
“highly recommend using them implies great affordability”
“such a reasonable service”
4. Communication
Nationwide Average: 7.53/10
UNITS Moving & Portable Storage of Cincinnati generally receives praise for being responsive and providing great customer service, although there has been an instance of not answering calls.
Recent Reviews Mention...
“Matt was very communicative and kind.”
“very polite and good communication”
“Incredible customer service was provided”
5. Stick to Prices
Nationwide Average: 5.99/10
UNITS Moving & Portable Storage of Cincinnati consistently adheres to their initial quotes without any hidden costs.
Recent Reviews Mention...
“no surprises”
“no hidden costs in pricing”
“they stuck to their quoted price”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Delivery and pick-up drivers were quick and efficient”
“delivered the unit in less than 24 hrs”
“quick service suggests speediness of move”
7. Friendliness
Nationwide Average: 8.91/10
UNITS Moving & Portable Storage of Cincinnati is highly praised for having friendly staff, including a commendable mention of Steve's professionalism and good manners.
Recent Reviews Mention...
“Thank you Matt for being kind.”
“Matt and Casey are excellent, Steve is wonderful.”
“super friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
UNITS Moving & Portable Storage of Cincinnati is generally well-regarded with a strong inclination towards customer re-engagement, despite a few isolated expressions of dissatisfaction.
Recent Reviews Mention...
“would hire again because of excellent service.”
“This is our second experience with them”
“Highly recommend this company”
9. Professionalism
Nationwide Average: 8.31/10
UNITS Moving & Portable Storage of Cincinnati is highly regarded with individuals like Steve being noted for his manners and overall professional attitude, and Sam and Gabriel being recognized for their expertise.
Recent Reviews Mention...
“Matt and Casey are excellent, Steve is wonderful.”
“Matt was professional in explaining the storage container.”
“Matt was very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
UNITS Moving & Portable Storage of Cincinnati appears unapologetic regarding the condition of their storage containers.
Recent Reviews Mention...
“Unapologetic and provided excuses rather than solutions”
“unapologetic about the container condition”
“worked with me until I could catch up on payments”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“took excellent care of our belongings”
“everything came out looking brand new”
“items in same condition after move”
Great Crew Members
Matt | Explaining storage container operation and being kind. |
Matt, Casey, Steve | Excellent service and wonderful to work with. |
Matt,Steve | super efficient and friendly |
Matt | very professional and adept at placing the unit |
Matt | very polite and ensured satisfaction with delivery |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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