Bellhop Moving is a reputable moving company that provides a range of services for local and long-distance moves. The company offers customized moving plans that accommodate clients' specific needs and budgets for residential and commercial moves. Services include loading and unloading, rearranging furniture, packing and unpacking, and last-minute moves. Bellhop distinguishes itself from other Cleveland, OH moving companies by offering transparent pricing, flexible options, background-checked movers, and industry-leading customer support. Their online dashboard allows customers to manage their entire moving experience, including booking, tracking, and tipping. The company has completed over 300,000 moves and maintains a 4.8 out of 5 average rating.
Bellhop Moving
About Bellhop Moving
Additional Cities Served: Parma, Lorain, Elyria, Lakewood, Euclid, StrongsvilleShow More >
Moving Services
- Local Moves
- Long Distance Moves
- Hourly Labor
- LastMinute Moves
- Commercial Moves
- Apartment Moving
- Laboronly Moving
- Storage Container Moves
- Dedicated Truck Moves
- Event Setup Assistance
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Summarized Review of Bellhop Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bellhop Moving is highly praised for its professionalism, efficiency, and exceptional service, despite a few reports of dissatisfaction.
Recent Reviews Mention...
“excellent service made moving easy”
“service was excellent”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Bellhop Moving generally shows a strong record of being on time, though it has faced incidents where service was notably delayed or disrupted.
Recent Reviews Mention...
“teams were punctual”
“team was prompt”
“on time once but cancelled twice last minute”
3. Affordability
Nationwide Average: 7.69/10
Bellhop Moving is generally considered very affordable and worth the money, though there are minor concerns regarding the additional cost of renting a truck.
Recent Reviews Mention...
“very affordable compared to other quotes”
“worth the money”
“good price”
4. Communication
Nationwide Average: 7.53/10
Bellhop Moving generally provides excellent communication with customers, maintaining perfect and open communication lines, though there have been some reports of failed communication and rudeness.
Recent Reviews Mention...
“maintained perfect, open communication”
“Liviu was in communication the day before”
“failed communication leading to cancellations”
5. Stick to Prices
Nationwide Average: 5.99/10
Bellhop Moving frequently disappoints customers by charging more than initially quoted, highlighting instances of unexpected charges and failure to adhere to original agreements.
Recent Reviews Mention...
“they didn't charge me for the extra 2 hrs”
“charged for an hour not worked”
“charged nearly twice the amount expected”
6. Speed
Nationwide Average: 8.58/10
Bellhop Moving is overwhelmingly appreciated for their fast and efficient service, despite a few instances of dissatisfaction regarding incomplete jobs.
Recent Reviews Mention...
“They were quick”
“Quick and organized”
“got it done in an hour”
7. Friendliness
Nationwide Average: 8.91/10
Bellhop Moving overwhelmingly impresses with its crew and team members, consistently described as super friendly, courteous, and professional across numerous reviews.
Recent Reviews Mention...
“super friendly crew”
“courteous and professional”
“so friendly and fun”
8. Will Hire Again
Nationwide Average: 8.18/10
Bellhop Moving enjoys overwhelmingly positive feedback, with the majority of customers expressing a strong desire to use their services in future moves.
Recent Reviews Mention...
“would gladly use them again”
“would recommend and use Bellhop again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Bellhop Moving receives overwhelmingly positive feedback for their professional, efficient, and courteous team, despite a few instances of perceived unprofessionalism.
Recent Reviews Mention...
“professional despite the long project”
“professional team”
“they are absolutely outstanding”
10. Conflict Handling
Nationwide Average: 4.07/10
Bellhop Moving generally fails to take appropriate actions to address and correct issues, although there was a rare instance where they successfully claimed damages and did not charge for extra hours.
Recent Reviews Mention...
“did absolutely nothing to help me”
“didn’t address the incomplete move”
“Did not return to finish the job as scheduled”
11. Precision & Care
Nationwide Average: 8.01/10
Bellhop Moving overwhelmingly receives praise for their meticulous and respectful approach towards clients' belongings, despite a few reports of mishandling and damage.
Recent Reviews Mention...
“extremely careful with furniture”
“very careful and respectful with my things”
“really eased my mom's mind on taking care of her things”
Customer Insights
Local Move Duration: 2 hours from 5 reviews
Great Crew Members
Solomon, Jessica | took care of moving seamlessly and were super friendly |
Solomon, Yoel | went the extra mile, were courteous and professional |
Solomon, Jessica, Dejuan | very careful, respectful, quick and friendly |
Liviu,Yoel | Liviu strategized the move, Yoel showed up ready to go |
Liviu | Led the crew and safely moved belongings |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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