Established in 2007, Two Men and a Truck Brook Park serves Cleveland and the surrounding areas. It is an efficient operation of 20 movers and ten trucks moving more than 7,000 customers a year across town, within the state, and across the country. It also offers packing services, furniture rearranging, and boxes and supplies, along with flexible scheduling that includes evenings and weekends for your convenience. Every mover at Two Men and a Truck completes an extensive training program before they are assigned to a moving job. Rated A+ with the Better Business Bureau, the company is part of a nationwide company with more than 380 locations worldwide. Two Men and a Truck Brook Park regularly donates to charitable organizations such as Habitat for Humanity, Women Safe, and local church programs.
Two Men and a Truck
About Two Men and a Truck
Additional Cities Served: Parma, Lorain, Elyria, Lakewood, Euclid, StrongsvilleShow More >
Moving Services
- Local Moving
- Junk Removal
- Storage
- LongDistance Moving
- Packing Services
- Boxes & Supplies
- Furniture Disposal
- Home or Business Renovations
- Foreclosure or Eviction Cleanouts
- Commercial Junk Removal
Ohio Moving License
Active
Last Checked: 02/25/22Not Authorized
for Interstate Moves
Last Checked: 08/09/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Two Men and a Truck
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Two Men and a Truck generally receives high praise for professionalism, efficiency, and friendliness, though a few instances of property damage and poor service were noted.
Recent Reviews Mention...
“very professional and respected our property”
“very friendly and efficient”
“made my first time simple and painless”
2. Punctuality
Nationwide Average: 8.07/10
Two Men and a Truck generally demonstrates timely arrivals and efficient service but has faced occasional complaints about delays and unresponsiveness.
Recent Reviews Mention...
“loaded and unloaded everything all in one day”
“showed up on time”
“arrived promptly”
3. Affordability
Nationwide Average: 7.69/10
Two Men and a Truck generally seems to be perceived as offering competitive and reasonable pricing, though there are a few reports of customers finding their services too expensive.
Recent Reviews Mention...
“Great value implies very affordable”
“great price for move”
“decent value for what was required”
4. Communication
Nationwide Average: 7.53/10
Two Men and a Truck generally receives high praise for their responsive, helpful, and professional interactions, though a few customers have reported significant issues concerning follow-through and responsiveness.
Recent Reviews Mention...
“were able to accommodate address change”
“The office did not convey my request to the movers”
“scheduling was very easy”
5. Stick to Prices
Nationwide Average: 5.99/10
Two Men and a Truck consistently delivers accurate estimates, often performs services under the quoted amount, and provides clear, upfront pricing explanations, ensuring customers pay as expected or less.
Recent Reviews Mention...
“estimate was accurate”
“transparent explanation of price variance”
“was right in line with their quote”
6. Speed
Nationwide Average: 8.58/10
Two Men and a Truck generally receives high praise for quick and efficient service, despite a few isolated complaints about slow performance.
Recent Reviews Mention...
“drove from OH to MD and unloaded in one day”
“they were quick”
“move completed quickly, bonus mover helped”
7. Friendliness
Nationwide Average: 8.91/10
Two Men and a Truck generally receives high praise for their very professional, respectful, and courteous behavior, although a few isolated reports suggest some negative experiences with attitudes and service.
Recent Reviews Mention...
“very professional and respectful”
“very friendly”
“they were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Two Men and a Truck appears to have a predominantly positive reputation, with many customers expressing satisfaction and a strong intention to use their services in the future, despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“couldn't have asked for more”
“would use them again”
“will think twice before I use this company in the future”
9. Professionalism
Nationwide Average: 8.31/10
Two Men and a Truck largely receives high praise for their professional conduct and respectful handling of property, although there are a few instances of dissatisfaction due to unprofessional behavior.
Recent Reviews Mention...
“very professional and respected our property”
“very professional in wrapping and carrying”
“they were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Two Men and a Truck generally seems to struggle with responding to customer complaints and follow-ups, although there are instances where they've taken swift action to address and rectify issues when brought to the attention of upper management.
Recent Reviews Mention...
“No answer to the issue, feel ignored”
“didn't inform about not assembling furniture”
“Fixed my bed frame in minutes”
11. Precision & Care
Nationwide Average: 8.01/10
Two Men and a Truck generally receives high praise for their careful and respectful handling of customers' belongings, although there are a few reports of damage and dissatisfaction.
Recent Reviews Mention...
“very respectful of our property”
“very careful with my furniture and home”
“EVERY piece of furniture was significantly scratched or damaged”
Customer Insights
Local Move Duration: 2.5 hours from 13 reviews
Great Crew Members
Robert | Robert was very thorough and kind |
Jesse | answered all my questions and helped with quote and scheduling |
Brian, Aiden, John | they were prompt, professional, courteous, careful, and fast |
Dan, John, Jamie, Kevin | special shout out to the crew |
Michael, Adam, the quiet other guy | These guys were patient and careful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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