With 30 years of industry experience, the movers at Integrity Moving and Storage are professionally trained to handle both residential and commercial moves in the Columbus, Ohio area. This company in particular stands out for its commitment to specialty item relocations, especially pianos. The Columbus piano moving division of Integrity Moving is dedicated to safely and efficiently moving all types of pianos, from uprights to grand pianos, with specialized equipment and the utmost care. Integrity Moving can also handle other specialty items, such as hot tubs, antiques, and other oversized items. In addition, with a number of Columbus, OH moving services to choose from, the company's climate-controlled, securely monitored storage facility offers short- and long-term storage solutions for a comprehensive relocation experience.
Integrity Moving and Storage
Moving Services
- Longdistance moving
- Residential moving
- Piano moving
- Commercial moving
- Corporate office movers
- Specialty item moving
- Hot tub moving
- Residential longdistance moving
- Storage solutions
- Student moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Integrity Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Integrity Moving and Storage generally provides exceptional service with multiple testimonials praising their professionalism, efficiency, and careful attention to details, but they face isolated complaints about underquoting and accountability issues.
Recent Reviews Mention...
“affordable price but underquoted”
“Phenomenal experience speaks to high quality of service”
“Integrity made this move so easy”
2. Punctuality
Nationwide Average: 8.07/10
Integrity Moving and Storage consistently demonstrates a high level of reliability, with customer reviews frequently applauding the movers for being on time, prompt, and efficient, with only a few isolated incidents of tardiness.
Recent Reviews Mention...
“quick and efficient”
“cheerful movers, prompt ”
“arrived promptly within the given window”
3. Affordability
Nationwide Average: 7.69/10
Integrity Moving and Storage is overwhelmingly praised for their reasonable pricing, competitive quotes, and consistent delivery of services under budget, offering exceptional value that frequently surpasses customer expectations.
Recent Reviews Mention...
“good price”
“very competitive pricing”
“the job was done below the estimate”
4. Communication
Nationwide Average: 7.53/10
Integrity Moving and Storage generally receives high praise for their responsive, attentive, and helpful approach, though there are a few reports of issues with responsiveness and professionalism.
Recent Reviews Mention...
“management was fantastic at accomodating for anything”
“not very responsive about fixing issue”
“great communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Integrity Moving and Storage generally receives praise for providing accurate estimates and often charging less than expected, although there are a few instances of dissatisfaction where customers reported being charged more than quoted.
Recent Reviews Mention...
“underquoted and needed extra crew”
“company refused to use the insurance to cover damages”
“completed work below the estimate”
6. Speed
Nationwide Average: 8.58/10
Integrity Moving and Storage receives overwhelmingly positive feedback for their quick, efficient, and professional moving services, despite a couple of rare complaints about intentional delays.
Recent Reviews Mention...
“quick and efficient”
“moved fast to get the items loaded and unloaded”
“hustled the entire time”
7. Friendliness
Nationwide Average: 8.91/10
Integrity Moving and Storage consistently receives praise for their polite, respectful, and cheerful staff who contribute to a positive moving experience through their professionalism and kind demeanor.
Recent Reviews Mention...
“the movers were nice”
“the movers were so nice and friendly”
“gentleman who helped were completely helpful and respectful”
8. Will Hire Again
Nationwide Average: 8.18/10
Integrity Moving and Storage has overwhelmingly positive feedback, with the majority of customers expressing high satisfaction and a strong propensity to both recommend and rehire the company for future moves, despite a small number who would not.
Recent Reviews Mention...
“would hire again based on a phenomenal experience”
“would highly recommend this company”
“highly recommend and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Integrity Moving and Storage consistently receives high praise for their courteous, efficient, and professional team, despite a few isolated complaints regarding unprofessional behavior.
Recent Reviews Mention...
“referred to movers as professionals”
“completely helpful, respectful, and accommodating ”
“unprofessional in handling claims”
10. Conflict Handling
Nationwide Average: 4.07/10
Integrity Moving and Storage exhibits a stark contrast in customer experiences, with some customers praising their exceptional service and problem-solving efforts, while a significant number express dissatisfaction due to perceived avoidance of responsibility and failure to address issues satisfactorily.
Recent Reviews Mention...
“haven't fixed the broken glass over a month”
“actively avoided responsibility for the damage”
“company refused to take any accountability”
11. Precision & Care
Nationwide Average: 8.01/10
Integrity Moving and Storage generally receives high praise for being careful and attentive, especially with valuable and heavy items like pianos, though a few instances of damage and less careful handling are noted.
Recent Reviews Mention...
“did not cover carpeting properly leading to mud”
“pane of glass got broken in the move”
“treated the piano like it was theirs”
Customer Insights
Local Move Duration: 3.25 hours from 16 reviews
Great Crew Members
| John,Mike | great moving heavy items through tight doorways |
| Jon C, Aaron, David | professional, on-time, efficient, personable, and gentle with belongings |
| Michael, John | Michael and John was awesome |
| Tyler, Mike, Chris | They were punctual, helpful, communicative and polite |
| Ali | Ali was amazing |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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