This long-standing moving company is one of the largest in the Midwest, with locations across Ohio and Indiana. With 30 moving trucks in its fleet and a 37,000 square foot secure storage facility, Leaders Moving & Storage is well-equipped to handle any move, no matter the size. This company performs local, long-distance, and interstate moves for both residential and commercial clients. It also provides a variety of storage services, such as crating and cross-docking for especially fragile or valuable items. Lastly, Leaders Moving also performs deliveries and maintains a box-loan program, so any boxes you buy from it are eligible for the company's buy-back agreement. If you're looking for expert moving services in Columbus, OH, Leaders Moving & Storage is one of the top choices in the area.
Leaders Moving & Storage Co.
About Leaders Moving & Storage Co.
Additional Cities Served: Dayton, Parma, Newark, Dublin, Middletown, ColumbusShow More >
Ohio Moving License
Active
Last Checked: 02/25/22Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Leaders Moving & Storage Co.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Leaders Moving & Storage Co. is highly regarded for their exceptional service and professionalism, with many customers expressing great satisfaction and recommending them for moving needs, despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“significant damage to expensive leather sofa”
“This was the best moving experience I've ever had”
“Absolutely stellar work by the company”
2. Punctuality
Nationwide Average: 8.07/10
Leaders Moving & Storage Co. generally receives high praise for their timely arrivals and dependability, with numerous affirmations of their on-time services, despite a few isolated incidents of lateness.
Recent Reviews Mention...
“workers they sent were on time”
“showed up on time”
“they are always on time.”
3. Affordability
Nationwide Average: 7.69/10
Leaders Moving & Storage Co. is generally perceived as offering competitive and reasonable prices, often being described as the more affordable option compared to competitors, despite a few instances of customers feeling the service was expensive or overpriced.
Recent Reviews Mention...
“quoted me a very reasonable price”
“everything was done for a reasonable price”
“Company's price was about half of what others quoted”
4. Communication
Nationwide Average: 7.53/10
Leaders Moving & Storage Co. is generally praised for their responsive, professional, and informative interactions, though there were a few instances of miscommunication and unresponsiveness.
Recent Reviews Mention...
“denied all responsibility without an apology”
“knowledgeable and accurate communication”
“They did not sound impatient or annoyed”
5. Stick to Prices
Nationwide Average: 5.99/10
Leaders Moving & Storage Co. generally adheres to their initial estimates, frequently receiving praise for their accurate quotes and fair adjustments, though a few customers reported significant discrepancies between the quoted and final charges.
Recent Reviews Mention...
“stuck to the quoted price”
“Estimate was exactly what I ended up paying”
“honored and even lowered the flat rate”
6. Speed
Nationwide Average: 8.58/10
Leaders Moving & Storage Co. consistently receives praise for their fast and efficient services, with many customers noting exceptionally quick moves, although one noted that speed did not come at the expense of item safety.
Recent Reviews Mention...
“Efficient work despite multiple changes”
“were fast”
“done with my move way faster than anticipated”
7. Friendliness
Nationwide Average: 8.91/10
Leaders Moving & Storage Co. consistently receives praise for their kind, professional, and personable service, with numerous mentions of their staff being courteous, respectful, and providing a positive moving experience, albeit with a very rare instance of rudeness.
Recent Reviews Mention...
“accommodating and understanding during a tough time”
“Kind and professional the whole way through”
“workers were courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Leaders Moving & Storage Co. is overwhelmingly praised for their service, with clients frequently expressing high satisfaction and a strong likelihood of both rehiring and recommending the company, despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“would not hire again due to terrible experience”
“would hire again”
“would request the same movers again”
9. Professionalism
Nationwide Average: 8.31/10
Leaders Moving & Storage Co. generally receives praise for its dedicated, hardworking, and professional movers, though there have been a few instances of unprofessional behavior noted.
Recent Reviews Mention...
“packed heavy items on top of a couch”
“movers showed dedication and professionalism”
“Professional the entire time”
10. Conflict Handling
Nationwide Average: 4.07/10
Leaders Moving & Storage Co. has mixed feedback, with several instances of customers feeling their issues were disregarded or handled poorly, contrasting sharply with others who praised the company's proactive measures and satisfactory resolutions.
Recent Reviews Mention...
“denied responsibility and refused to apologize”
“proactively called to lower cost based on actual boxes”
“Refused service, didn't right the wrong”
11. Precision & Care
Nationwide Average: 8.01/10
Leaders Moving & Storage Co. generally receives high praise for their diligence and care with clients' belongings, although there have been a few significant instances of dissatisfaction due to damage and mishandling.
Recent Reviews Mention...
“1000 pounds stacked on top of the couch”
“no damage to items during the move”
“handled valuable antiques with care”
Customer Insights
Cost: $ 2266.00 from 6 reviews
Local Move Duration: 2.5 hours from 40 reviews
Interstate Move Duration: 2 days from 11 reviews
Great Crew Members
Denny, Peaks | Denny and Peaks were great to work with |
Ricardo, Dean | took care of everything during a difficult time |
Tucker, Terry | Tucker and Terry were efficient and fast |
Kevayghn,Aaron,Jameal | worked hard and provided entertainment |
Tucker, Terry | did an amazing job with delivery and setup |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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