Lewis & Michael, Inc. is a full-service moving and storage company that has been proudly serving Ohio since 1950. As an interstate agent for Atlas Van Lines, they have been recognized as one of the premier moving and storage companies in Ohio. With over 70 years of experience, they specialize in local, residential, office, corporate, interstate, and international moves. They also offer storage facilities in Columbus and Dayton, providing over 700,000 square feet of space to cater to various storage needs. Services include packing, warehousing, and specialty moves like corporate relocations and libraries. They have locations at 3920 Image Dr, Dayton, Ohio 45414, and 2110 Cloverleaf St. E. Columbus, Ohio 43232.
Lewis & Michael, Inc.
About Lewis & Michael, Inc.
Additional Cities Served: Dayton, Kettering, Middletown, Beavercreek, Huber Heights, FairbornShow More >
Moving Services
- Local Moves
- Long Distance Movers
- International Moves
- Commercial Moves
- School Moves
- Library Moves
- Office Moves
- Packing Services
- Storage Services
- Free Moving Quote
Ohio Moving License
Active
Last Checked: 02/25/22Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Lewis & Michael, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Lewis & Michael, Inc. is frequently praised for its professionalism, efficiency, and excellent moving experience, although there are some significant complaints of poor service and damage issues.
Recent Reviews Mention...
“great work by movers”
“they provided great service”
“completely professional and kind”
2. Punctuality
Nationwide Average: 8.07/10
Lewis & Michael, Inc. generally receives praise for their early deliveries and promptness, though there are a few notable instances of significant tardiness.
Recent Reviews Mention...
“delivery was early within the quoted time frame”
“worked hard to make their schedule work for mine”
“The team was prompt”
3. Affordability
Nationwide Average: 7.69/10
Lewis & Michael, Inc. is highly regarded for giving quotes below expectations, providing value that customers would gladly pay more for, offering reasonable pricing, saving customers money, being easy on the wallet, and making moving experiences smooth and affordable.
Recent Reviews Mention...
“quote came in less than expected”
“would have spent double the money for same experience”
“pricing was very reasonable”
4. Communication
Nationwide Average: 7.53/10
Lewis & Michael, Inc. seems to have a mixed reputation; while many customers have praised them for prompt and helpful interactions, there is a notable fraction of feedback highlighting significant issues with responsiveness and information sharing.
Recent Reviews Mention...
“communicated to make their schedule work for mine”
“Susan came out immediately the same day I called”
“Mark quickly responded”
5. Stick to Prices
Nationwide Average: 5.99/10
Lewis & Michael, Inc. generally receives recognition for costing less than expected and fulfilling their financial promises, though there has been at least one instance of the final cost not aligning with the initial quote.
Recent Reviews Mention...
“quote was less than expected and pleasing”
“made good on all promises”
“final cost was not accurate as appraised”
6. Speed
Nationwide Average: 8.58/10
Lewis & Michael, Inc. is highly praised for their efficient packing, rapid loading and unloading, swift completion of moves, often finishing earlier than expected, although a few experiences fell short with longer move times and customer intervention required.
Recent Reviews Mention...
“quickly and effectively packed up”
“Completed the move in less time than estimated”
“entire apartment packed, moved, and unpacked in 4 hours”
7. Friendliness
Nationwide Average: 8.91/10
Lewis & Michael, Inc. consistently receives praise for their respectful, courteous, and professional staff, who are noted for their kindness, good manners, pleasant interactions, and the enjoyable atmosphere they create.
Recent Reviews Mention...
“very respectful of property and household goods”
“were kind people”
“The team was courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Lewis & Michael, Inc. generally receives high praise and recommendations for their services, though a few customers express strong dissatisfaction and a refusal to use the company again.
Recent Reviews Mention...
“would definitely not hire again”
“truly appreciated all that they did”
“I am grateful and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Lewis & Michael, Inc. seems to generally satisfy customers with their professional conduct, although there are several instances of dissatisfaction due to perceived unprofessionalism, inexperience, and poor service follow-up.
Recent Reviews Mention...
“they are not professionals”
“took our points of view and considerations into planning”
“completely professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Lewis & Michael, Inc. appears to struggle significantly with addressing customer issues and follow-up actions, showing an overall unresponsiveness and a lack of adequate remedial measures despite a rare instance of attempting to replace or repair damaged items.
Recent Reviews Mention...
“did not contact back regarding the issue”
“driver showed a cavalier attitude towards issues”
“still trying to sort out repair for damaged piano”
11. Precision & Care
Nationwide Average: 8.01/10
Lewis & Michael, Inc. has received mixed reactions, with many praising their respectful and careful moving process, while some customers reported significant damage to their belongings.
Recent Reviews Mention...
“very respectful of property and household goods”
“The move went off without any incidents”
“everything was wrapped well and secured tight”
Great Crew Members
Susan | Susan immediately assisted and clearly marked locations |
Mark | Mark provided a prompt estimate and scheduled the move |
Susan | coordinated the move effectively |
Lewis, Michael | deserved praise for a better than expected experience |
Susan | very helpful and pleasant to work with |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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