PODS Moving & Storage is the perfect solution for your moving and storage needs in Columbus, OH. It will deliver a portable container and place it right on your driveway, where you can pack and load it at your convenience. When you’re ready, a PODS driver will pick it up and bring it to a local PODS storage center or take it to your new home, whether you’re moving across town or across the country. PODS containers are rented by the month, so you can take as long as you need. Its storage centers are safe, secure, and easily accessible. If you need assistance in packing and loading, the PODS staff will connect you with local companies that provide that service. Founded in Largo, FL in 1998, PODS now has locations all over North America. It has an office in Grove City, OH that serves the greater Columbus area.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Dublin, Grove City, Upper Arlington, Pickerington, Whitehall, PataskalaShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Safely ship your vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage receives mixed reviews, with many praising their exceptional and professional service, though there are significant concerns regarding poor service, lack of communication, and pricing issues from a notable number of customers.
Recent Reviews Mention...
“Kim was awesome and provided great experience”
“she was amazing and very helpful”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage generally receives praise for on-time deliveries and keeping customers informed, despite a few instances of delivery delays and scheduling issues.
Recent Reviews Mention...
“pod arrived on time”
“called ahead of time letting me know on his way”
“Scheduling was a breeze”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed reviews, with some customers finding it to offer great value, while others criticize it for high costs and a lack of pricing transparency.
Recent Reviews Mention...
“great value”
“Great value”
“good value”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage has received high praise for detailed, responsive, and helpful interactions from key personnel, though there are notable instances of dissatisfaction regarding rudeness, lack of follow-up, and poor customer service from others.
Recent Reviews Mention...
“explained everything and received my input”
“employee answered all questions”
“Dorian was right there anytime I had questions”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage has mixed reviews with several customers appreciating upfront and clear pricing, while a significant number report issues with hidden fees, unmet delivery promises, and pricing not being honored as initially quoted.
Recent Reviews Mention...
“pricing was up front and clear”
“No surprises or hidden fees”
“Everything went as stated”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage generally provides efficient and quick service, although there have been instances of significant delays without valid explanations.
Recent Reviews Mention...
“got the job done efficiently”
“was in and out in no time”
“move delayed 4 days without valid reasons”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage consistently receives high praise for their professional, courteous, and helpful staff across various customer interactions.
Recent Reviews Mention...
“Kim introduced herself and was very instructive”
“she was professional, kind, and courteous”
“she was super professional & sweet”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage receives predominantly positive feedback, with the majority of customers expressing they would recommend and rehire the service, despite a small fraction indicating dissatisfaction and a lack of intent to use the service again.
Recent Reviews Mention...
“very impressed with the service”
“would rate her a definite 10”
“recommend this company and would work with them again”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage generally receives praise for the professionalism and courteous behavior of its staff, though there are a few instances of dissatisfaction relating to unprofessional conduct and handling of issues.
Recent Reviews Mention...
“was professional in her conduct”
“She was professional”
“super professional & sweet”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage shows a polarized performance where certain employees go above and beyond to resolve issues, while many customers experience unresolved cases and a lack of responsibility for mistakes.
Recent Reviews Mention...
“Dorian Amaya-Thompson assisted in resolving payment issues”
“Dave went above and beyond to help”
“handled the tight corners and difficulties”
11. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage has received mixed reviews, showcasing experiences ranging from impeccable care to significant damage and loss of items.
Recent Reviews Mention...
“all cargo got there without a scratch”
“handled our things during the move so well”
“every piece of furniture is ruined”
Customer Insights
Cost: $ 1013.00 from 3 historical data points
Great Crew Members
| Kim | Kim introduced herself and gave helpful hints and tips |
| Kimi | gave helpful advice and was very courteous |
| Dorian,Kimi | Both were very professional and informative |
| Steve,Kimi | Steve and Kimi provided excellent communication |
| Dorian | Dorian was understanding and responsive |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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