The Movers 911 is a family-owned and operated professional moving company, proudly serving Hudson, OH and the surrounding areas since 2005. It specializes in residential and retirement home relocations, both locally and long-distance. The Movers 911 is partnered with local retirement communities and assisted living homes to help clients move in or out of their facilities. It even offers a special 10% discount for senior citizens to give them some extra cost savings and added relief during this stressful time in their lives. In addition to moving services, The Movers 911 also provides secure, climate-controlled storage solutions. Warehouse storage spaces come with 24/7 access and are available at flexible terms that will work for any situation. For those who need it, this company offers piano and gun-safe relocation services, too. It has the expertise and equipment to move heavy items with ease and precision. For more moving options in the area, check out some highly sought after movers in Parma, OH.
The Movers 911
About The Movers 911
Additional Cities Served: Cuyahoga Falls, Brunswick, Stow, Massillon, Westlake, North OlmstedShow More >
Moving Services
- Local moving services
- Long-distance moving services
- Residential moving services
- Commercial moving services
- Senior moving services
- Packing and unpacking services
- Moving supplies
- Storage services
- Towing with auto hauler services
- Apartment moving services
Ohio Moving License
Active
Last Checked: 02/25/22Have feedback for The Movers 911?
Error. Please try again later.
Summarized Review of The Movers 911
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
The Movers 911 is highly regarded for their exceptional, professional moving services, with customers repeatedly praising the team's kindness, efficiency, and respectfulness, despite a few reports of dissatisfaction.
Recent Reviews Mention...
“they provided the best service”
“Lexi made the move smooth and easy, highly recommend”
“they were kind, patient, and respectful of property”
2. Punctuality
Nationwide Average: 8.07/10
The Movers 911 generally demonstrates reliability and timely service, though there are a few instances of significant delays and late arrivals.
Recent Reviews Mention...
“they had the items moved by that afternoon”
“arrived on time”
“crew arrived over an hour late”
3. Affordability
Nationwide Average: 7.69/10
The Movers 911 is highly regarded for its reasonable pricing and cost-effectiveness, with most customers feeling that the services offered are a great value for the price, despite a few noting higher costs.
Recent Reviews Mention...
“understood we were on a very tight budget”
“pricing is reasonable”
“Felt the service was more expensive than it should be”
4. Communication
Nationwide Average: 7.53/10
The Movers 911 generally provides responsive and thorough communication with their customers, although there are some notable instances of miscommunication and customer service issues.
Recent Reviews Mention...
“spoke with Lexi about moving a friend's furniture”
“mislead by the office representative”
“called to confirm location and time”
5. Stick to Prices
Nationwide Average: 5.99/10
The Movers 911 frequently fails to adhere to initial quotations, often modifying truck sizes and rates unexpectedly, with a notable exception of some instances where they demonstrate commitment and integrity.
Recent Reviews Mention...
“Company did not stick to the original truck size promise”
“Was given a different rate than agreed upon”
“keep their commitments, reflecting integrity”
6. Speed
Nationwide Average: 8.58/10
The Movers 911 generally provided swift and efficient service, though there were a few instances of complaints about slow and sluggish performance.
Recent Reviews Mention...
“moved quickly, appreciated in our situation”
“had items moved by that afternoon”
“moved in record time”
7. Friendliness
Nationwide Average: 8.91/10
The Movers 911 overwhelmingly receives praise for their kind, pleasant, and professional personnel, marked by a consistent pattern of courteous and enjoyable interactions, despite a few isolated incidents of perceived unprofessional behavior.
Recent Reviews Mention...
“they were so kind and patient”
“just a pleasure to work with”
“kind throughout the entire move”
8. Will Hire Again
Nationwide Average: 8.18/10
The Movers 911 receives overwhelmingly positive feedback with the majority of customers expressing a strong intention to use their services again or recommend them to others, despite a few dissatisfied voices.
Recent Reviews Mention...
“would recommend them 100%”
“will definitely refer them and use again”
“would recommend 100 times over, highly recommended”
9. Professionalism
Nationwide Average: 8.31/10
The Movers 911 overwhelmingly garners praise for their professionalism, efficiency, and preparedness, despite a few isolated incidents of unprofessional behavior.
Recent Reviews Mention...
“they were professional”
“provided an excellent professional moving service”
“dressed disheveled and acted unprofessionally”
10. Conflict Handling
Nationwide Average: 4.07/10
The Movers 911 generally shows a lack of effort to correct issues, despite one instance where they took extra steps to donate furniture.
Recent Reviews Mention...
“Took extra furniture off to donate”
“no willingness to correct the situation”
“no willingness to right a wrong despite improper evaluation”
11. Precision & Care
Nationwide Average: 8.01/10
The Movers 911 consistently demonstrates exceptional respect and meticulous attention to detail in ensuring that belongings are transported safely and without damage, despite a few reports of mishandling.
Recent Reviews Mention...
“very respectful of property”
“gentle with belongings, wrapping items to transport without issue”
“had all the equipment and knowledge to keep my items safe”
Customer Insights
Local Move Duration: 10.25 hours from 4 reviews
Great Crew Members
| Lexi, Jonathan, Troy | Lexi arranged the move quickly, Jonathan and Troy moved the items |
| Lexi | made everything about the move smooth and easy |
| Jonathan, Troy | excellent professional service and kindness |
| Jonathan, Troy | Both showed professionalism and hard work |
| Troy | Troy was kind and delivered my items |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact The Movers 911
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Parma Moving Services
Nearby Cities
