Help Moving & Storage is a local Ohio company servicing Dayton, Kettering, Springboro, and Centerville. For over 30 years, it has provided professional household, office, and specialty relocation services to customers looking for reliable and trustworthy movers. It is one of the experienced movers in Dayton, OH who can handle any move, from furniture to pianos to pool tables. Its goal is to provide excellent service while taking care of all the details so that clients can focus on what’s important in their lives. If you need same-day or next-day service, you can always count on this company for prompt help with your move, no matter the time of day. Its movers are available 24/7 for emergency moves and will make sure you feel at ease during the process. Help Moving & Storage offers competitive pricing on all moves with free estimates.
Help Moving & Storage
About Help Moving & Storage
Additional Cities Served: Kettering, Middletown, Beavercreek, Huber Heights, Fairborn, XeniaShow More >
Ohio Moving License
Active
Last Checked: 02/25/22Awards
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Summarized Review of Help Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Help Moving & Storage is overwhelmingly regarded for its excellent service, professionalism, and efficiency, with a vast majority of customers reporting highly positive experiences.
Recent Reviews Mention...
“great experience with Help Moving”
“poor experience with the service”
“Excellent service overall”
2. Punctuality
Nationwide Average: 8.07/10
Help Moving & Storage is highly regarded for their timeliness, consistently arriving on time or even earlier than scheduled, despite a couple of instances of delays or cancellations.
Recent Reviews Mention...
“on-time and even a few minutes early”
“showed up within a couple hours to help”
“they were right on time”
3. Affordability
Nationwide Average: 7.69/10
Help Moving & Storage is highly praised for its reasonable prices and exceptional value, despite a slight concern over rates from one customer.
Recent Reviews Mention...
“they did the job for a fair price”
“the rate was a little higher but catered to my needs”
“The price was great”
4. Communication
Nationwide Average: 7.53/10
Help Moving & Storage generally excels, with customers praising their responsiveness, easy scheduling, and effective communication throughout the moving process, despite an isolated complaint about post-payment communication.
Recent Reviews Mention...
“poor communication post-payment”
“Communicated well arranging the move”
“they were so responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Help Moving & Storage generally struggles, with customers often facing additional costs beyond the initial quotes.
Recent Reviews Mention...
“additional costs were requested beyond quoted”
“charged what they quoted”
“$75 over estimate”
6. Speed
Nationwide Average: 8.58/10
Help Moving & Storage consistently received accolades for their rapid, efficient service, with customers highlighting their ability to quickly move oversized appliances, complete jobs in remarkably short periods, and maintain a diligent pace throughout the moving process.
Recent Reviews Mention...
“they hustled and worked fast”
“quick with moving oversized appliances”
“quick”
7. Friendliness
Nationwide Average: 8.91/10
Help Moving & Storage overwhelmingly impresses, with most customers noting exceptionally polite, professional, and kind behavior from the movers, despite a single mixed experience.
Recent Reviews Mention...
“mix of courteous and unhelpful behavior from movers”
“They were courteous”
“were extremely polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Help Moving & Storage is broadly viewed as a highly preferred choice, indicated by frequent recommendations and intents to reuse their services, despite a few isolated indications of dissatisfaction.
Recent Reviews Mention...
“would highly recommend”
“would not hire again due to negative experience”
“Would definitely hire again for future moves”
9. Professionalism
Nationwide Average: 8.31/10
Help Moving & Storage demonstrates overwhelmingly high standards with numerous accounts of professional, polite, and hardworking behavior, marred only by a single mixed review.
Recent Reviews Mention...
“mixed professionalism, one good, one bad experience”
“Professional behavior throughout the move”
“professional and easy to deal with”
10. Conflict Handling
Nationwide Average: 4.07/10
Help Moving & Storage demonstrates a strong commitment to customer satisfaction and rectifying issues, as evidenced by multiple instances where they went above and beyond to ensure their clients were happy and even returned lost items.
Recent Reviews Mention...
“contacted me to rectify the cancellation situation”
“do not want them to fix the damage”
“went out of their way to make sure I was satisfied”
11. Precision & Care
Nationwide Average: 8.01/10
Help Moving & Storage overwhelmingly demonstrates careful and respectful management of their clients' possessions, as evidenced by numerous reports of meticulous attention to detail and integrity.
Recent Reviews Mention...
“careful with handling our big items”
“items left outside of the apartment”
“very careful with oversized appliances”
Customer Insights
Local Move Duration: 3 hours from 6 reviews
Great Crew Members
| Gary | showed up quickly and helped with heavy machines |
| Jordan | thanks to Jordan |
| Gary | Gary fit almost everything and packed the truck well |
| Gary | Gary showed professionalism and efficiency |
| Gary | Gary and team did a wonderful job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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