D & D Moving

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Very Good
based on 529+ data points
Circle Info

About D & D Moving

D & D Moving and Storage is a family-owned moving company that has served the entire Cleveland, OH area with professional and affordable moving services since 2001. These services include local and long-distance residential and commercial moves, in addition to climate-controlled storage. D & D's commitment to personalized service and its ability to perform full-service moves makes it a great fit for anyone moving in the Cleveland area. Unlike with other moving companies, long-distance clients don't share moving trucks with other customers, and you get to pick your delivery date. With a 20-year history of reliable moves, D & D Moving is an excellent choice for local Cleveland movers.

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Moving Services

  • Local Residential Small Moves
  • Full Service Moves
  • Moving Truck Rental
  • Storage Services
  • Packing Services
  • Long Distance Moves
  • Commercial Moves (Equipment, Office, Relocation)
  • Climate Control Storage
  • Free In-Home Estimates for Local and Long Distance Moves

Ohio Moving License

Active

Last Checked: 02/25/22
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 08/09/24

USDOT

3185346

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Cleveland, OH 2024 award
Top 10 Movers in Cleveland, OH 2023 award
Top 10 Movers in Cleveland, OH 2022 award
#1 Ranked Movers in Cleveland, OH 2021 award
Top 3 Movers in Cleveland, OH 2020 award

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Summarized Review of D & D Moving

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.93/10

Nationwide Average: 8.44/10

Comment Dots

D & D Moving is highly regarded for its exceptional service and professionalism, although there are a few instances of dissatisfaction and unaddressed issues from clients.

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Recent Reviews Mention...

used them 3 times and going for the fourth

This moving company is the BEST

What a great company to work with

2. Punctuality

8.85/10

Nationwide Average: 8.07/10

Comment Dots

D & D Moving generally receives high praise for their timeliness and dependability, with the majority of customers reporting that they arrived on time or even early, despite occasional minor delays.

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Recent Reviews Mention...

arrived on time despite the cold

came earlier than expected

were on time

3. Affordability

8.41/10

Nationwide Average: 7.69/10

Comment Dots

D & D Moving is generally perceived as offering reasonable rates and good value, with many customers highlighting lower-than-expected quotes and prices that are competitive, although a few experiences do mention issues with being overcharged.

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Recent Reviews Mention...

grossly overcharged for a less than one-mile move

no one comes close to the value

service at a very reasonable rate

4. Communication

7.58/10

Nationwide Average: 7.53/10

Comment Dots

D & D Moving generally receives positive feedback for responsiveness, polite and helpful interactions, and good information flow, despite a small number of notable grievances regarding responsiveness and issue resolution.

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Recent Reviews Mention...

made an appointment with ease over the phone

Suzanne was great at providing info

From the Binding estimate to the Lady in office

5. Stick to Prices

6.99/10

Nationwide Average: 5.99/10

Comment Dots

D & D Moving generally demonstrates a strong commitment to maintaining quoted costs, with many customers reporting final charges at or below their estimates, although a few experiences significantly higher than expected costs have been noted.

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Recent Reviews Mention...

From the Binding estimate

"final cost 47% higher than the quote"

True to quote

6. Speed

9.05/10

Nationwide Average: 8.58/10

Comment Dots

D & D Moving generally receives high praise for their quick, efficient service despite a couple of reports which felt the move was rushed or overly lengthy.

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Recent Reviews Mention...

they were fast

extremely fast

they were FAST

7. Friendliness

9.29/10

Nationwide Average: 8.91/10

Comment Dots

D & D Moving consistently demonstrates professionalism, courtesy, and a personable attitude, though there are isolated reports of unfriendly and rude behavior from a few team members.

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Recent Reviews Mention...

Suzanne was great

professionalism and courteousness was consistent throughout the day

very friendly

8. Will Hire Again

8.49/10

Nationwide Average: 8.18/10

Comment Dots

D & D Moving is overwhelmingly praised by most reviewers for their exceptional service, with a high frequency of customers expressing a strong intention to use their services in the future, recommend them to others, or cite multiple instances of past hires, despite a few instances of extreme dissatisfaction from some customers.

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Recent Reviews Mention...

would not hire them again after the experience

would use for the fourth time this year

highly recommend

9. Professionalism

9.04/10

Nationwide Average: 8.31/10

Comment Dots

D & D Moving is predominantly praised for their exceptional professionalism, courteous behavior, and respectful manner, though there have been isolated instances of perceived unprofessionalism.

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Recent Reviews Mention...

did Above and Beyond my Expectations

Suzanne conducted herself professionally

their professionalism and courteousness was consistent

10. Conflict Handling

4.74/10

Nationwide Average: 4.07/10

Comment Dots

D & D Moving has received mixed reviews, with some customers praising their efforts to address and resolve issues diligently, while others criticized them for a defensive attitude and refusal to take responsibility for damaged or lost items.

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Recent Reviews Mention...

he was defensive and attacked me personally

"did not cover broken expensive item"

did not make the loss of the carousel pole a priority

11. Precision & Care

8.55/10

Nationwide Average: 8.01/10

Comment Dots

D & D Moving generally receives high praise for their meticulous and careful handling, with numerous positive reviews highlighting their attention to detail and the safe transport of belongings, despite a few reports of damage and loss.

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Recent Reviews Mention...

very careful with all items

did Above and Beyond my Expectations

every piece of furniture was shrink wrapped and moved out carefully

Customer Insights icon

Customer Insights

Local Move Duration: 3.25 hours from 5 reviews

Great Crew Members icon

Great Crew Members

SuzanneSuzanne was helpful over the phone
AaronAaron and his team provided an amazing experience
DD did a magnificent job
Manny, Chriswere better than anyone would ever expect
Joe, ChrisJoe and Chris did an excellent job
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact D & D Moving

Location
Lorain, OH, N/A
Phone
(440) 353-6683
Link
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