Moving Solutions Inc. is a locally-owned moving company with over 44 years of experience, offering a personalized approach to moving services. Based in Cleveland, Ohio, the company provides local and long-distance moving support, as well as international and corporate relocation services. Owned by husband-wife team Bill and Michele Tyers, Moving Solutions is an agent for North American Van Lines, which enables them to offer nationwide resources in the transportation and logistics field. The company's services include packing, storage, specialized moving, and transportation logistics tailored to meet the individual needs of clients in various locations like Mentor, OH.
Moving Solutions Inc.
About Moving Solutions Inc.
Additional Cities Served: Youngstown, Cuyahoga Falls, Mentor, Euclid, Willoughby, South EuclidShow More >
Moving Services
- Local Moving
- Long Distance Household Moving
- Packing Service
- Storage
- Specialized Moving
- Office Moving
- Specialized Transportation
- Records Storage
- Document Shredding
- Packing Material Sale
Ohio Moving License
Active
Last Checked: 02/25/22Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Moving Solutions Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Moving Solutions Inc. generally seems to receive high praise for their services, professionalism, and efficiency, although there are a significant number of critical reviews regarding poor service, damages, and negative customer experiences.
Recent Reviews Mention...
“would highly recommend this company”
“professional, effective, and fun to work with”
“Nothing but great things to say”
2. Punctuality
Nationwide Average: 8.07/10
Moving Solutions Inc. generally receives positive remarks for being on time, although there are a few significant complaints regarding substantial delays and poor communication.
Recent Reviews Mention...
“most importantly, on-time”
“team arrived on time”
“communication was terrible”
3. Affordability
Nationwide Average: 7.69/10
Moving Solutions Inc. generally receives positive feedback for their reasonable quotes and good pricing, although there was an instance of dissatisfaction due to the need for an unexpected second truck.
Recent Reviews Mention...
“quote was very reasonable”
“Good price on the move”
“Accurate, affordable estimate”
4. Communication
Nationwide Average: 7.53/10
Moving Solutions Inc. receives mixed feedback, with instances of exceptional service and responsiveness contrasting sharply with reports of poor explanations, inadequate updates, and unhelpful customer service.
Recent Reviews Mention...
“Booking was easy and efficient”
“no updates and poor communication”
“no estimated delivery date, no solutions”
5. Stick to Prices
Nationwide Average: 5.99/10
Moving Solutions Inc. receives mixed feedback, with some customers praising accurate estimates and no surprises in pricing, while others express dissatisfaction due to issues like unmet service promises and denied reimbursement claims.
Recent Reviews Mention...
“did not have our own truck as promised”
“Contract pricing as quoted”
“company did not refund for items not moved”
6. Speed
Nationwide Average: 8.58/10
Moving Solutions Inc. generally receives high praise for being efficient and quick, although there are a few reports of significant delays and slow service.
Recent Reviews Mention...
“they were efficient and effective”
“finished in half the expected time”
“unloaded much more quickly than anticipated”
7. Friendliness
Nationwide Average: 8.91/10
Moving Solutions Inc. generally receives high praise for its courteous and amiable staff, although there are a few mentions of rude behavior and unprofessionalism that suggest room for improvement in customer interactions.
Recent Reviews Mention...
“fun to work with”
“Rick and Erick were courteous and thorough”
“courteous packers mentioned”
8. Will Hire Again
Nationwide Average: 8.18/10
Moving Solutions Inc. receives a mixed response with a significant number of customers expressing high satisfaction and strong recommendations, while a smaller group consistently states they would not use the company's services again.
Recent Reviews Mention...
“would highly recommend this company”
“I heartily recommend them”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Moving Solutions Inc. typically receives positive remarks for their professional conduct, particularly in handling logistics and furniture, despite a few isolated reports of unprofessional behavior and inexperience.
Recent Reviews Mention...
“professional at both ends”
“Workers were excellent”
“crew demonstrated professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Moving Solutions Inc. typically fails to offer adequate solutions or compensation for issues, neglects follow-up, and often does not fulfill promises to rectify mistakes, although there are isolated instances where they have made significant efforts to ensure customer satisfaction.
Recent Reviews Mention...
“no solutions offered for the debacle”
“they did not reimburse for lost item”
“found a solution for the truck fitting issue”
11. Precision & Care
Nationwide Average: 8.01/10
Moving Solutions Inc. receives mixed feedback, with several customers praising the meticulous packing and safe delivery of their items, but a comparable number of clients report damage, carelessness, and even theft.
Recent Reviews Mention...
“not a single thing broken or mark left”
“furniture still in storage indicates carelessness”
“only a few storage bins getting cracked”
Customer Insights
Interstate Move Duration: 10 days from 3 reviews
Great Crew Members
Rick, Erick | efficient, attentive, and courteous service |
Erick, Rick | they were courteous packers |
Liz, Howard, Josh | Liz coordinated well, Howard and Josh were great movers |
Alex | Alex's work was exceptional and professional |
Ron | Ron arrived on time and did a great job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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