TWO MEN AND A TRUCK is a national moving company that has been operating for over 35 years. Based in Lansing, MI, it has expanded to over 350 locations worldwide. The company is known for its comprehensive moving services which include local and long-distance moving, packing and unpacking, junk removal, and storage solutions. Their service emphasizes professional training and customer care, aiming to exceed expectations with every move. They differentiate themselves through their customer referral rate of 96%, highlighting exceptional customer satisfaction. The company is also active in community service, notably with their Movers for Moms campaign which supports women's and family shelters. Their franchise system allows for local ownership while maintaining high national service standards.
Two Men and a Truck
Moving Services
- Local Moving
- LongDistance Moving
- Storage Solutions
- Packing Services
- Junk Removal
- Furniture Disposal
- Business Renovations
- Home Renovations
- Commercial Junk Removal
- Boxes & Supplies
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 12/19/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Two Men and a Truck
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Two Men and a Truck has a mix of experiences with numerous customers reporting great satisfaction and care from the movers, while a significant portion also express serious dissatisfaction and concerns over professionalism and cost.
Recent Reviews Mention...
“great work by movers”
“great work by movers”
“crew got the job done reasonably well but not friendly”
2. Punctuality
Nationwide Average: 8.07/10
Two Men and a Truck has mixed feedback, with several customers praising their on-time arrivals and prompt starts, while others report significant delays and lack of timely communication.
Recent Reviews Mention...
“it took almost 10 hours”
“they showed up on time”
“got to our place on time and began working promptly”
3. Affordability
Nationwide Average: 7.69/10
Two Men and a Truck presents a mixed sentiment with numerous customers feeling overcharged or citing high prices, while a notable few appreciate the value received despite slightly elevated costs or report favorable pricing experiences.
Recent Reviews Mention...
“charged premium rates, felt overcharged”
“quoted amount differed by $400”
“To expensive.”
4. Communication
Nationwide Average: 7.53/10
Two Men and a Truck has mixed reviews, showing instances of excellent customer service and responsiveness but also significant concerns about poor communication and unresponsiveness.
Recent Reviews Mention...
“Zero customer service”
“Easy to set up”
“office was helpful and courteous”
5. Stick to Prices
Nationwide Average: 5.99/10
Two Men and a Truck shows a mixed performance with several customers noting significant discrepancies and dissatisfaction, while others highlight instances of accurate or even lower-than-quoted final charges.
Recent Reviews Mention...
“quoted price was not the same as the confirmation”
“got a pro-rated discount and paid only for the time it took”
“finished early so it didn’t cost even what they estimated”
6. Speed
Nationwide Average: 8.58/10
Two Men and a Truck receives mixed reviews with several customers expressing dissatisfaction over the longer-than-expected move times, while many others praise their efficiency, quickness, and ability to finish ahead of schedule.
Recent Reviews Mention...
“took almost 10 hours for a small move”
“got the job done efficiently”
“efficiency and speed did not diminish even with stairs”
7. Friendliness
Nationwide Average: 8.91/10
Two Men and a Truck generally receives positive feedback, with many customers highlighting the polite, professional, and personable nature of the movers, despite a few instances of negative experiences regarding attitude and professionalism.
Recent Reviews Mention...
“they are friendly”
“crew not particularly friendly and attitudes deteriorated”
“the movers had an attitude”
8. Will Hire Again
Nationwide Average: 8.18/10
Two Men and a Truck appears to have a polarizing effect, with a significant number of customers having either a very high level of satisfaction, eager to recommend and rehire the company, while a noticeable portion express strong dissatisfaction, firmly stating they would not hire or recommend the company again.
Recent Reviews Mention...
“do not recommend”
“recommend this company and would hire again”
“cannot recommend them to anyone”
9. Professionalism
Nationwide Average: 8.31/10
Two Men and a Truck appears to have mixed reviews, with numerous complaints about unprofessional behavior, but also significant praise for efficiency, politeness, and professionalism from other parts of the crew.
Recent Reviews Mention...
“sent a very inexperienced team”
“acted professionally”
“crew's moods and attitudes deteriorated”
10. Conflict Handling
Nationwide Average: 4.07/10
Two Men and a Truck predominantly demonstrates a lack of effective and timely problem resolution, alongside an occasional effort that only minimally addresses or rectifies these issues.
Recent Reviews Mention...
“took months to fix the broken/damaged items”
“refused to adjust the rate when questioned”
“did not attempt to rectify the damage”
11. Precision & Care
Nationwide Average: 8.01/10
Two Men and a Truck appears to have a mix of experiences, with many customers praising their careful handling and wrapping of items, though there is a significant number of reports indicating damage and carelessness.
Recent Reviews Mention...
“so much damage was done to the new home”
“stuff wasn't cared for but nothing majorly broken”
“took very good care of my items”
Customer Insights
Cost: $ 2249.00 from 3 reviews
Local Move Duration: 4 hours from 4 reviews
Great Crew Members
| Chad | great care of items and professional work |
| Tay, Tyler | worked well and made the process easy |
| Chad | Chad and his crew were great |
| Sammy,Jonathan | courteous, personable, fast and efficient |
| Travis, Mason, Zach, Sam, Dwaine | were polite, respectful, courteous and hardworking |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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