Andrews Moving and Storage is a century-old family business based in Streetsboro, OH, right between Cleveland and Akron. Since 1908, it has been delivering best-in-class moves to customers in need of local and long-distance moving services. Andrews Moving and Storage offers comprehensive home and office moves, employee relocations, and white glove and final mile deliveries. It can handle every aspect of your relocation, from move consultation and coordination to packing, loading, transporting, and unloading. This company is an agent for United Van Lines, which means it can deliver internationally from country to country. Its crew members possess the right skill set for handling all types of situations. They have the best possible training and equipment to ensure a safe job, so you can relax knowing that everything is under control.
Andrews Moving and Storage Company
About Andrews Moving and Storage Company
Additional Cities Served: Akron, Parma, Canton, Youngstown, Lakewood, Cuyahoga FallsShow More >
Ohio Moving License
Active
Last Checked: 02/25/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Andrews Moving and Storage Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Andrews Moving and Storage Company receives predominantly high praise for its professionalism, efficiency, and customer satisfaction, despite a few reports of dissatisfaction regarding service issues and professionalism.
Recent Reviews Mention...
“fantastic job by the move team”
“excellent service”
“bed wasn't assembled correctly affecting overall service quality”
2. Punctuality
Nationwide Average: 8.07/10
Andrews Moving and Storage Company generally demonstrates timely service with isolated incidents of significant delays or early arrivals without proper notice.
Recent Reviews Mention...
“they were on time”
“timely”
“gentlemen arrived for the appointment on time”
3. Affordability
Nationwide Average: 7.69/10
Andrews Moving and Storage Company receives mixed reviews, with customers highlighting issues with high charges and refund policies, while others praise reasonable rates and opportunities to save money.
Recent Reviews Mention...
“Charging over $800 a month is blatantly unfair”
“refused to refund half of the move”
“The price was quite reasonable”
4. Communication
Nationwide Average: 7.53/10
Andrews Moving and Storage Company generally excels with many customers praising their responsiveness and thoroughness, though there are some notable instances of dissatisfaction regarding responsiveness and truthfulness.
Recent Reviews Mention...
“was referred elsewhere instead of resolving the issue”
“manager provided me with details to order new part”
“kept me well informed about the delivery time”
5. Stick to Prices
Nationwide Average: 5.99/10
Andrews Moving and Storage Company generally receives negative feedback for often charging more than the initial quotes, although there are a few instances where customers paid the price they were originally quoted.
Recent Reviews Mention...
“no move was done, lack of transparency regarding the situation”
“charged more than quoted price”
“Quoted price was what I paid for the service”
6. Speed
Nationwide Average: 8.58/10
Andrews Moving and Storage Company generally receives praise for being fast and efficient, though there are a few reports of delays and slower than expected service.
Recent Reviews Mention...
“were fast and efficient”
“Quick and efficient move”
“worked very efficiently”
7. Friendliness
Nationwide Average: 8.91/10
Andrews Moving and Storage Company consistently exhibits exceptional courtesy, with every interaction marked by politeness, warmth, and an unwaveringly positive attitude from all staff members.
Recent Reviews Mention...
“they are friendly”
“All of the employees are wonderful”
“took the item to the basement without complaint”
8. Will Hire Again
Nationwide Average: 8.18/10
Andrews Moving and Storage Company receives predominantly high praise for its services, though there are a noticeable number of customers expressing dissatisfaction and reluctance to re-engage.
Recent Reviews Mention...
“would hire the move team again”
“would hire again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Andrews Moving and Storage Company generally receives high praise for being polite, professional, and efficient, despite a few reports of unprofessionalism and reliability issues.
Recent Reviews Mention...
“very polite and professional”
“professional crew”
“crew conducted themselves exceptionally well”
10. Conflict Handling
Nationwide Average: 4.07/10
Andrews Moving and Storage Company generally struggles, showing a mix of occasional attempts to address issues but often failing to adequately rectify or acknowledge problems according to customer feedback.
Recent Reviews Mention...
“didn't attempt to rectify the assembly issue”
“came back to finish once new part received”
“it took a year to receive a settlement”
11. Precision & Care
Nationwide Average: 8.01/10
Andrews Moving and Storage Company generally exhibits careful and diligent practices, though some incidents of damage and negligence highlight inconsistencies in their service.
Recent Reviews Mention...
“cared for items during the move”
“bed assembly incomplete and issues with bed functionality”
“careful with items”
Great Crew Members
| Donala | sales rep was thorough and responsive |
| Andrew | helped with the smooth final stage delivery |
| Pam, Matt | professional and efficient |
| Helen, Gary | deliverymen were efficient and very pleasant |
| Steve, Ron | Steve and Ron were awesome |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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