University Moving and Storage

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MoversChevron RightOhioChevron RightCincinnatiChevron RightUniversity Moving and Storage
based on 373+ data points
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About University Moving and Storage

Founded in Ann Arbor in 1969, University Moving and Storage is now one of the quality moving companies in Cincinnati, OH, Indiana, and Michigan. It has built an outstanding reputation for dependability and professionalism, so you can trust its movers to take care of all your moving needs, whether you’re looking for residential or commercial moving services. University Moving and Storage has a team of experts trained to handle your move with care and precision. It also offers customized packing or unpacking services and storage space with variable lease terms. Plus, it will give you a dedicated coordinator who will create a custom moving plan based on your timeline and budget. A proud North American Van Lines agent, University Moving and Storage is connected with local partners nationwide and beyond.

Moving Services

  • Residential Movers
  • Commercial Movers
  • International Movers
  • Corporate Relocation Movers
  • Storage Solutions
  • Logistics Services
  • Senior Moving

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Summarized Review of University Moving and Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.52/10

Nationwide Average: 8.44/10

Comment Dots

University Moving and Storage is overwhelmingly praised for its exceptional and professional service, with nearly all customers reporting a highly satisfactory and smooth moving experience, despite a few instances of dissatisfaction.

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Recent Reviews Mention...

took pride in their work and provided excellent service

highly recommend them

The crew was super fast and efficient

2. Punctuality

7.55/10

Nationwide Average: 8.07/10

Comment Dots

University Moving and Storage generally demonstrates timely service and consistent adherence to schedule commitments, despite a few instances of communication and planning mishaps.

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Recent Reviews Mention...

Arrived at the early end of the time range

everyone showed up exactly on time

did not receive the text for appointment

3. Affordability

5.76/10

Nationwide Average: 7.69/10

Comment Dots

University Moving and Storage receives mixed feedback, with some customers experiencing unexpected high charges while others praise its competitive rates and strong value.

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Recent Reviews Mention...

faced a $1600 additional charge

value was strong

their rates are competitive

4. Communication

7.88/10

Nationwide Average: 7.53/10

Comment Dots

University Moving and Storage generally receives high praise for their responsiveness, attentiveness, and professionalism, although a few customers reported significant dissatisfaction.

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Recent Reviews Mention...

Remembered instructions, asked for clarification when needed

exchanged 12 emails, no rational response

very responsive salespeople and operations personnel

5. Stick to Prices

5.53/10

Nationwide Average: 5.99/10

Comment Dots

University Moving and Storage has received mixed reviews, with customers either praising them for being upfront and accurate or criticizing them for significant overestimates and undisclosed extra charges.

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Recent Reviews Mention...

38% over estimate, demanded full payment upfront

no surprises on price once goods were loaded

was not informed of any delivery issues or extra charges

6. Speed

8.3/10

Nationwide Average: 8.58/10

Comment Dots

University Moving and Storage is generally praised for their efficiency and quick service, despite isolated incidents involving significant delays.

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Recent Reviews Mention...

Super fast and efficient to unload

wrapped up even earlier than expected

got the job done efficiently

7. Friendliness

8.68/10

Nationwide Average: 8.91/10

Comment Dots

University Moving and Storage is overwhelmingly recognized for its polite, courteous, and kind interactions, despite a few reports of unpleasant experiences.

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Recent Reviews Mention...

Very respectful to take care of the building

got it done with a smile

Very kind and nice

8. Will Hire Again

8.22/10

Nationwide Average: 8.18/10

Comment Dots

University Moving and Storage is overwhelmingly recommended with most customers expressing a strong inclination to rehire and trust their services for future moves, despite a few instances of dissatisfaction.

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Recent Reviews Mention...

would emphatically hire Colin again

highly recommend them and would hire again

would not ever deal with these guys again

9. Professionalism

7.97/10

Nationwide Average: 8.31/10

Comment Dots

University Moving and Storage generally maintains a high standard with multiple accounts of efficient, hardworking, and respectful behavior, though a few instances of dishonesty and unprofessional conduct were noted.

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Recent Reviews Mention...

Great crew, respectful and efficient

amazed with the professionalism

crew was dishonest about item damage

10. Conflict Handling

2.69/10

Nationwide Average: 4.07/10

Comment Dots

University Moving and Storage generally demonstrates a lackluster commitment, as evidenced by numerous reports of them stonewalling, refusing accountability, and a notable lack of follow-through on issues, despite isolated instances where concerns and special requests are adequately handled.

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Recent Reviews Mention...

stonewalled at every turn despite overcharge

did not right the wrongs of the move

company did not rectify the situation reasonably

11. Precision & Care

7.72/10

Nationwide Average: 8.01/10

Comment Dots

University Moving and Storage predominantly receives praise for their careful handling, attention to detail, and respectful treatment of possessions, despite a few reports of damage and mishandling.

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Recent Reviews Mention...

everything arrived in excellent condition

damage to foyer table not respected

nothing damaged

Customer Insights icon

Customer Insights

Interstate Move Duration: 12 days from 3 reviews

Great Crew Members icon

Great Crew Members

ColinColin was exceptional and went above and beyond
Nunez, Luisvery happy with their professional service
Mike HarperMike showed professionalism and thoughtfulness
Noah,Brock,Brandonwere friendly and did excellent work
Blake, SabrinaBlake did a great estimate, Sabrina coordinated excellently
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact University Moving and Storage

Location
8735 Rite Track Way, West Chester Township, OH, 45069
Phone
(513) 906-6030
Link
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