Founded in Ann Arbor in 1969, University Moving and Storage is now one of the quality moving companies in Cincinnati, OH, Indiana, and Michigan. It has built an outstanding reputation for dependability and professionalism, so you can trust its movers to take care of all your moving needs, whether you’re looking for residential or commercial moving services. University Moving and Storage has a team of experts trained to handle your move with care and precision. It also offers customized packing or unpacking services and storage space with variable lease terms. Plus, it will give you a dedicated coordinator who will create a custom moving plan based on your timeline and budget. A proud North American Van Lines agent, University Moving and Storage is connected with local partners nationwide and beyond.
University Moving and Storage
About University Moving and Storage
Additional Cities Served: Dayton, Hamilton, Kettering, Middletown, Fairfield, MasonShow More >
Moving Services
- Residential Movers
- Commercial Movers
- International Movers
- Corporate Relocation Movers
- Storage Solutions
- Logistics Services
- Senior Moving
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Summarized Review of University Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
University Moving and Storage is overwhelmingly praised for its exceptional and professional service, with nearly all customers reporting a highly satisfactory and smooth moving experience, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“took pride in their work and provided excellent service”
“highly recommend them”
“The crew was super fast and efficient”
2. Punctuality
Nationwide Average: 8.07/10
University Moving and Storage generally demonstrates timely service and consistent adherence to schedule commitments, despite a few instances of communication and planning mishaps.
Recent Reviews Mention...
“Arrived at the early end of the time range”
“everyone showed up exactly on time”
“did not receive the text for appointment”
3. Affordability
Nationwide Average: 7.69/10
University Moving and Storage receives mixed feedback, with some customers experiencing unexpected high charges while others praise its competitive rates and strong value.
Recent Reviews Mention...
“faced a $1600 additional charge”
“value was strong”
“their rates are competitive”
4. Communication
Nationwide Average: 7.53/10
University Moving and Storage generally receives high praise for their responsiveness, attentiveness, and professionalism, although a few customers reported significant dissatisfaction.
Recent Reviews Mention...
“Remembered instructions, asked for clarification when needed”
“exchanged 12 emails, no rational response”
“very responsive salespeople and operations personnel”
5. Stick to Prices
Nationwide Average: 5.99/10
University Moving and Storage has received mixed reviews, with customers either praising them for being upfront and accurate or criticizing them for significant overestimates and undisclosed extra charges.
Recent Reviews Mention...
“38% over estimate, demanded full payment upfront”
“no surprises on price once goods were loaded”
“was not informed of any delivery issues or extra charges”
6. Speed
Nationwide Average: 8.58/10
University Moving and Storage is generally praised for their efficiency and quick service, despite isolated incidents involving significant delays.
Recent Reviews Mention...
“Super fast and efficient to unload”
“wrapped up even earlier than expected”
“got the job done efficiently”
7. Friendliness
Nationwide Average: 8.91/10
University Moving and Storage is overwhelmingly recognized for its polite, courteous, and kind interactions, despite a few reports of unpleasant experiences.
Recent Reviews Mention...
“Very respectful to take care of the building”
“got it done with a smile”
“Very kind and nice”
8. Will Hire Again
Nationwide Average: 8.18/10
University Moving and Storage is overwhelmingly recommended with most customers expressing a strong inclination to rehire and trust their services for future moves, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“would emphatically hire Colin again”
“highly recommend them and would hire again”
“would not ever deal with these guys again”
9. Professionalism
Nationwide Average: 8.31/10
University Moving and Storage generally maintains a high standard with multiple accounts of efficient, hardworking, and respectful behavior, though a few instances of dishonesty and unprofessional conduct were noted.
Recent Reviews Mention...
“Great crew, respectful and efficient”
“amazed with the professionalism”
“crew was dishonest about item damage”
10. Conflict Handling
Nationwide Average: 4.07/10
University Moving and Storage generally demonstrates a lackluster commitment, as evidenced by numerous reports of them stonewalling, refusing accountability, and a notable lack of follow-through on issues, despite isolated instances where concerns and special requests are adequately handled.
Recent Reviews Mention...
“stonewalled at every turn despite overcharge”
“did not right the wrongs of the move”
“company did not rectify the situation reasonably”
11. Precision & Care
Nationwide Average: 8.01/10
University Moving and Storage predominantly receives praise for their careful handling, attention to detail, and respectful treatment of possessions, despite a few reports of damage and mishandling.
Recent Reviews Mention...
“everything arrived in excellent condition”
“damage to foyer table not respected”
“nothing damaged”
Customer Insights
Interstate Move Duration: 12 days from 3 reviews
Great Crew Members
Colin | Colin was exceptional and went above and beyond |
Nunez, Luis | very happy with their professional service |
Mike Harper | Mike showed professionalism and thoughtfulness |
Noah,Brock,Brandon | were friendly and did excellent work |
Blake, Sabrina | Blake did a great estimate, Sabrina coordinated excellently |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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