Good Hands Moving is a licensed moving company based in Columbus, Ohio, with over 30 years of combined moving experience. The company offers residential local and long-distance moving services across the United States. In addition to standard moving services, they also provide assistance with moving large items within homes. They pride themselves on providing quality service at competitive rates while prioritizing flexibility in scheduling. One standout feature of Good Hands Moving is that the same team that loads your belongings also transports and unloads them, maintaining consistent contact throughout the journey for peace of mind. To explore more companies offering moving services, check out the list of movers in Columbus, OH.
Good Hands Moving
About Good Hands Moving
Additional Cities Served: Westerville, Reynoldsburg, Hilliard, Gahanna, Upper Arlington, PickeringtonShow More >
Moving Services
- Cheap moving services
- Local moves
- Long distance moves
- Innerhome moves
- Load and unload services
- Single item moves
- Piano moving services
- Pool table moving services
- Appliance moving services
- Lastminute moving services
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Summarized Review of Good Hands Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Good Hands Moving receives highly polarized feedback, with numerous customers praising their efficiency, professionalism, and reliability, yet a significant portion reporting unsatisfactory experiences due to poor service, damaged items, and unmet expectations.
Recent Reviews Mention...
“incredible experience with the movers”
“terrible moving company”
“poor quality and rushed the job”
2. Punctuality
Nationwide Average: 8.07/10
Good Hands Moving receives mixed reviews, with several customers praising their timeliness and others experiencing significant delays and cancellations.
Recent Reviews Mention...
“waited patiently despite delay”
“Mover called off the morning of my move.”
“they were early”
3. Affordability
Nationwide Average: 7.69/10
Good Hands Moving is generally highly regarded for offering competitive prices and genuine value, although there was an isolated complaint about unexpectedly high costs.
Recent Reviews Mention...
“had to hire additional help, implying greater affordability than company”
“ended up costing nearly $10,000 due to their failure”
“best price and genuine”
4. Communication
Nationwide Average: 7.53/10
Good Hands Moving shows a stark division in customer experiences, with several praising their helpfulness and clarity, while many others criticize them for unresponsiveness and rudeness.
Recent Reviews Mention...
“were kind, understanding and helpful”
“never called back”
“communicated with them prior because of the pandemic”
5. Stick to Prices
Nationwide Average: 5.99/10
Good Hands Moving frequently fails to honor their verbal agreements and often charges for services not provided, although there are rare instances where customers have reported paying less than expected.
Recent Reviews Mention...
“charged us for services not provided”
“did not abide by their verbal agreement”
“they failed to stick to their verbal agreement”
6. Speed
Nationwide Average: 8.58/10
Good Hands Moving generally receives praise for their quick and efficient service, although there are notable exceptions where customers felt the job was rushed or inadequately completed.
Recent Reviews Mention...
“rushed the job”
“moved all stuff quickly and efficiently”
“took an extremely long time to load”
7. Friendliness
Nationwide Average: 8.91/10
Good Hands Moving is highly praised for their kind, understanding, and professional demeanor, with their crew's positive attitude and humor frequently highlighted, despite a solitary complaint about the owner's rudeness on the phone.
Recent Reviews Mention...
“were so kind and understanding”
“Very nice”
“Friendly and professional”
8. Will Hire Again
Nationwide Average: 8.18/10
Good Hands Moving has mixed reviews, with a significant number of customers expressing extreme dissatisfaction and a refusal to hire again, while an equally notable group praises the company and enthusiastically plans to use their services for future needs.
Recent Reviews Mention...
“will not hire again after this inappropriate experience”
“will always use them if we need help moving”
“never want to use them again”
9. Professionalism
Nationwide Average: 8.31/10
Good Hands Moving receives mixed reviews, highlighting instances of exceptionally professional behavior alongside significant concerns regarding unprofessional conduct by some crew members and management.
Recent Reviews Mention...
“crew member acted unprofessionally”
“manager is unprofessional”
“no complaints even after delay”
10. Conflict Handling
Nationwide Average: 4.07/10
Good Hands Moving consistently demonstrates a lack of responsibility and effort in addressing and rectifying customer complaints and damages.
Recent Reviews Mention...
“response from owner was unsatisfactory and victim-blaming”
“Never got a response about reimbursement”
“never reimbursed me for damages”
11. Precision & Care
Nationwide Average: 8.01/10
Good Hands Moving has mixed reviews, with several customers experiencing damage to their belongings, while others praise the company for their careful handling and efficiency.
Recent Reviews Mention...
“Broke a ton of my stuff”
“no problems with moving items”
“damaged my washer”
Great Crew Members
Jason, Kyrim | offered to move an oversize painting in their personal vehicle |
Jason, Karim | made that day something memorable |
Justin, Ben | phenomenal job and had great attitudes |
Jason | went above and beyond with customer service |
Jason | Jason provided a more affordable option and good service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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