A-1 Freeman Moving Group is a renowned moving company that has been providing top-quality moving services, storage, and logistics solutions since 1974. Based in Oklahoma City, they have multiple locations and cover a nationwide service area through an extensive network of associates. They offer a wide range of services, including local, long-distance, and international moving, specialized moving for seniors and government/military personnel, corporate moving services, and professional storage solutions. A-1 Freeman Moving Group is focused on delivering excellent customer service & experiences, backed by their strong reputation and impressive fleet of equipment.
A-1 Freeman Moving Group
About A-1 Freeman Moving Group
Additional Cities Served: Tulsa, Norman, Broken Arrow, Edmond, Moore, Midwest CityShow More >
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Government & Military Movers
- Senior Movers
- Specialized Moving
- Employee Relocation Services
- Records Management
- Professional Storage
- Emergency Response
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of A-1 Freeman Moving Group
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
A-1 Freeman Moving Group generally garners negative feedback from the majority of reviewers, with a few exceptions praising their experience.
Recent Reviews Mention...
“Outstanding customer service”
“lost items during move”
“move was so bad”
2. Punctuality
Nationwide Average: 8.07/10
A-1 Freeman Moving Group consistently failed to meet scheduled timings, including a total no-show on the scheduled day and difficulties in communication regarding pick-up dates and times, despite packers showing up on the first day.
Recent Reviews Mention...
“arrived on time”
“rolled with timing changes without missing a beat”
“13 days delayed in receiving our stuff”
3. Affordability
Nationwide Average: 7.69/10
A-1 Freeman Moving Group is criticized for raising the price of moves unexpectedly.
Recent Reviews Mention...
“competitive cost”
“other companies were a lot cheaper”
“cost came in $900 under estimate”
4. Communication
Nationwide Average: 7.53/10
A-1 Freeman Moving Group generally has a poor reputation, with many customers experiencing a lack of responsiveness and issues being unaddressed, although one positive review appreciates their good work ethic and communication.
Recent Reviews Mention...
“Outstanding customer service”
“Nancy Garrett was very responsive”
“Ryan Kruse helped us to reduce our costs”
5. Stick to Prices
Nationwide Average: 5.99/10
A-1 Freeman Moving Group consistently fails to honor its initial quotes, often significantly increasing costs and misestimating necessary resources.
Recent Reviews Mention...
“Accurate estimate provided”
“couldn't put everything on the truck”
“actual cost came in under estimate”
6. Speed
Nationwide Average: 8.58/10
A-1 Freeman Moving Group is criticized for significantly delaying moves, with complaints including taking days longer than expected and requiring additional assistance.
Recent Reviews Mention...
“took two or three weeks for the rest of our stuff”
“delivery crew to slow down a little”
“described as professional and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“very helpful and kind”
“executed all professionally”
“the people who packed and unloaded were great”
8. Will Hire Again
Nationwide Average: 8.18/10
A-1 Freeman Moving Group generally receives negative feedback, with the vast majority of customers indicating they would not engage their services again.
Recent Reviews Mention...
“Will use them again”
“recommend this company and would hire again”
“would not use A1 Freeman again”
9. Professionalism
Nationwide Average: 8.31/10
A-1 Freeman Moving Group significantly disappoints with reports of inadequate packing efforts and unprofessional conduct in handling situations.
Recent Reviews Mention...
“very unprofessional”
“driver was unprofessional on the road”
“professionally executed pickup, storage, delivery”
10. Conflict Handling
Nationwide Average: 4.07/10
A-1 Freeman Moving Group consistently demonstrates a lack of effort to amicably resolve issues, preferring legal battles over straightforward compensation and showing reluctance to pay for damages they have caused.
Recent Reviews Mention...
“did not pack properly, unwilling to right a wrong”
“didn't rectify lost items issue”
“nothing was found after they said they'd look”
11. Precision & Care
Nationwide Average: 8.01/10
A-1 Freeman Moving Group receives mixed reviews with a tilt towards negative experiences, as customers report both significant item damage and impressive attention to fragile belongings.
Recent Reviews Mention...
“stuff was broken”
“items likely damaged if lost”
“Minor damage, but quickly repaired or resolved”
Customer Insights
Interstate Move Duration: 9 days from 4 reviews
Great Crew Members
Alex | very helpful and kind, ensured timely arrival |
Ryan | Ryan did a great job in the move process |
Ryan Cruse,Nicole | Ryan and Nicole were very helpful and professional |
Ryan | very patient with questions and requests |
Ryan Kruse | helped us to identify and implement ways to reduce costs |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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