A-1 Freeman Moving Group

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MoversChevron RightOklahomaChevron RightOklahoma CityChevron RightA-1 Freeman Moving Group
based on 269+ data points
Circle Info

About A-1 Freeman Moving Group

A-1 Freeman Moving Group is a renowned moving company that has been providing top-quality moving services, storage, and logistics solutions since 1974. Based in Oklahoma City, they have multiple locations and cover a nationwide service area through an extensive network of associates. They offer a wide range of services, including local, long-distance, and international moving, specialized moving for seniors and government/military personnel, corporate moving services, and professional storage solutions. A-1 Freeman Moving Group is focused on delivering excellent customer service & experiences, backed by their strong reputation and impressive fleet of equipment.

Moving Services

  • Local Moving
  • Long Distance Moving
  • International Moving
  • Government & Military Movers
  • Senior Movers
  • Specialized Moving
  • Employee Relocation Services
  • Records Management
  • Professional Storage
  • Emergency Response
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

896791

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of A-1 Freeman Moving Group

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

6.42/10

Nationwide Average: 8.44/10

Comment Dots

A-1 Freeman Moving Group generally garners negative feedback from the majority of reviewers, with a few exceptions praising their experience.

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Recent Reviews Mention...

Outstanding customer service

lost items during move

move was so bad

2. Punctuality

4.92/10

Nationwide Average: 8.07/10

Comment Dots

A-1 Freeman Moving Group consistently failed to meet scheduled timings, including a total no-show on the scheduled day and difficulties in communication regarding pick-up dates and times, despite packers showing up on the first day.

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Recent Reviews Mention...

arrived on time

rolled with timing changes without missing a beat

13 days delayed in receiving our stuff

3. Affordability

6.14/10

Nationwide Average: 7.69/10

Comment Dots

A-1 Freeman Moving Group is criticized for raising the price of moves unexpectedly.

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Recent Reviews Mention...

competitive cost

other companies were a lot cheaper

cost came in $900 under estimate

4. Communication

5.61/10

Nationwide Average: 7.53/10

Comment Dots

A-1 Freeman Moving Group generally has a poor reputation, with many customers experiencing a lack of responsiveness and issues being unaddressed, although one positive review appreciates their good work ethic and communication.

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Recent Reviews Mention...

Outstanding customer service

Nancy Garrett was very responsive

Ryan Kruse helped us to reduce our costs

5. Stick to Prices

4.25/10

Nationwide Average: 5.99/10

Comment Dots

A-1 Freeman Moving Group consistently fails to honor its initial quotes, often significantly increasing costs and misestimating necessary resources.

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Recent Reviews Mention...

Accurate estimate provided

couldn't put everything on the truck

actual cost came in under estimate

6. Speed

5.81/10

Nationwide Average: 8.58/10

Comment Dots

A-1 Freeman Moving Group is criticized for significantly delaying moves, with complaints including taking days longer than expected and requiring additional assistance.

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Recent Reviews Mention...

took two or three weeks for the rest of our stuff

delivery crew to slow down a little

described as professional and efficient

7. Friendliness

7.95/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

very helpful and kind

executed all professionally

the people who packed and unloaded were great

8. Will Hire Again

5.82/10

Nationwide Average: 8.18/10

Comment Dots

A-1 Freeman Moving Group generally receives negative feedback, with the vast majority of customers indicating they would not engage their services again.

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Recent Reviews Mention...

Will use them again

recommend this company and would hire again

would not use A1 Freeman again

9. Professionalism

6.56/10

Nationwide Average: 8.31/10

Comment Dots

A-1 Freeman Moving Group significantly disappoints with reports of inadequate packing efforts and unprofessional conduct in handling situations.

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Recent Reviews Mention...

very unprofessional

driver was unprofessional on the road

professionally executed pickup, storage, delivery

10. Conflict Handling

2.29/10

Nationwide Average: 4.07/10

Comment Dots

A-1 Freeman Moving Group consistently demonstrates a lack of effort to amicably resolve issues, preferring legal battles over straightforward compensation and showing reluctance to pay for damages they have caused.

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Recent Reviews Mention...

did not pack properly, unwilling to right a wrong

didn't rectify lost items issue

nothing was found after they said they'd look

11. Precision & Care

4.98/10

Nationwide Average: 8.01/10

Comment Dots

A-1 Freeman Moving Group receives mixed reviews with a tilt towards negative experiences, as customers report both significant item damage and impressive attention to fragile belongings.

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Recent Reviews Mention...

stuff was broken

items likely damaged if lost

Minor damage, but quickly repaired or resolved

Customer Insights icon

Customer Insights

Interstate Move Duration: 9 days from 4 reviews

Great Crew Members icon

Great Crew Members

Alexvery helpful and kind, ensured timely arrival
RyanRyan did a great job in the move process
Ryan Cruse,NicoleRyan and Nicole were very helpful and professional
Ryanvery patient with questions and requests
Ryan Krusehelped us to identify and implement ways to reduce costs
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact A-1 Freeman Moving Group

Location
11517 Broadway Ext, Oklahoma City, OK, 73114
Phone
(405) 835-3305
Link
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