With nearly 25 years in operation, PODS Moving & Storage has revolutionized the moving and storage industry with their innovative portable storage containers. Based in Oklahoma City, OK, their operations extend beyond this city to service locations across the United States, Canada, Australia, and the United Kingdom. Services offered by the company include local moving, long-distance moving, and both on-site and off-site storage services, along with packing, loading assistance, and car shipping. Known for their flexible and personalized solutions, PODS caters to each customer's unique needs.
PODS Moving & Storage
based on 516+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Norman, Edmond, Moore, Midwest City, Shawnee, Ponca CityShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Safely ship your vehicle
Have feedback for PODS Moving & Storage?
Error. Please try again later.
Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.25/10
Nationwide Average: 8.44/10
PODS Moving & Storage appears to largely disappoint customers with significant issues in service reliability, timely deliveries, and customer satisfaction, despite a rare expression of gratitude for good service.
Recent Reviews Mention...
“great work by movers”
“did not like anything about the company”
“felt trapped by hidden fees and forced extended rental”
2. Punctuality
4.16/10
Nationwide Average: 8.07/10
PODS Moving & Storage has predominantly let customers down with late deliveries, though there is at least one instance of timely service.
Recent Reviews Mention...
“they were on time every single time”
“did not pick up”
“they left me waiting for hours”
3. Affordability
4.27/10
Nationwide Average: 7.69/10
PODS Moving & Storage is criticized for being very expensive according to customer feedback.
Recent Reviews Mention...
“competitive pricing with USAA discount factored”
“extremely expensive due to being overcharged”
“charged full price plus unexpected fees for unused service”
4. Communication
3.54/10
Nationwide Average: 7.53/10
PODS Moving & Storage consistently disappoints customers with its poor, confusing, and often unresponsive customer service, reflecting a significant issue in handling and resolving concerns effectively.
Recent Reviews Mention...
“fantastic initial phone rep and customer service”
“customer service isn't in the US”
“Sales people are confusing and not coordinated ”
5. Stick to Prices
2.89/10
Nationwide Average: 5.99/10
PODS Moving & Storage has received mixed reviews, with some customers experiencing unexpected charges while one reported no price alteration.
Recent Reviews Mention...
“admit to overcharging for short term use”
“did not stick to quoted prices due to hidden fees”
“did not stick to quoted prices”
6. Speed
3.17/10
Nationwide Average: 8.58/10
PODS Moving & Storage has been criticized for not completing deliveries in a prompt manner as expected.
Recent Reviews Mention...
“empty PODs sitting in driveway for a month”
“took 4 tries and extra two months for delivery”
“Took twice as long to get our items”
7. Friendliness
8.31/10
Nationwide Average: 8.91/10
PODS Moving & Storage has received mixed feedback, highlighting instances of disrespect alongside positive remarks about helpful and kind drivers.
Recent Reviews Mention...
“employees were very polite and courteous”
“they are very disrespectful”
“driver was friendly”
8. Will Hire Again
4.61/10
Nationwide Average: 8.18/10
PODS Moving & Storage is overwhelmingly viewed as a company customers are reluctant to use again due to dissatisfaction with costs, service quality, and overall experience.
Recent Reviews Mention...
“would use PODS again without hesitating”
“will never use this company again”
“would recommend PODS to anyone”
9. Professionalism
4.93/10
Nationwide Average: 8.31/10
PODS Moving & Storage is seen as incompetent and incapable of resolving issues.
Recent Reviews Mention...
“very polite and professional crew”
“Vernon was professional”
“Drivers are the best part of this company ”
10. Conflict Handling
1.78/10
Nationwide Average: 4.07/10
PODS Moving & Storage demonstrates minimal effort and effectiveness in resolving customer complaints and addressing mistakes, leading to widespread dissatisfaction.
Recent Reviews Mention...
“admitted mistake but didn't resolve the issue”
“no effort made to address or rectify the overcharge issue”
“did not attempt to right their wrong effectively”
11. Precision & Care
5.7/10
Nationwide Average: 8.01/10
PODS Moving & Storage consistently fails, as evidence shows almost all of the items shipped were broken beyond repair.
Recent Reviews Mention...
“Goods were extensively damaged during the move”
“had water damage and some broken items”
“placed with care exactly where needed”
Customer Insights
Cost: $ 1766.00 from 9 reviews
Great Crew Members
| Vernon | professional and friendly |
| Kevin | Kevin showed kindness and professionalism, fixed issues quickly |
| Norman,Midwest City | big thanks to both teams for coordination |
| Jacob | Jacob was very nice and agreed to credit charges |
| Don | Don demonstrated exceptional kindness and empathy |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
6601 S Air Depot Blvd Ste A, Oklahoma City, OK, 73135
(877) 770-7637
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Oklahoma City Moving Services
Nearby Cities
