Having been in the industry for nearly 25 years, PODS Moving & Storage has been offering moving and storage solutions to the customers in Tulsa, OK. Headquartered in the United States, they also extend their services internationally to Canada, Australia, and the United Kingdom. Whether it's a residential or business move, local or long-distance, PODS has got you covered. They offer contactless delivery of their portable storage containers, available in three sizes, which can be stored at your location or one of their secure facilities. Additionally, they help with services such as packing and loading, provide moving supplies, and help with car shipping. They are lauded for their personalized solutions and flexible scheduling.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Broken Arrow, Owasso, Bixby, Jenks, Sapulpa, Sand SpringsShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Safely ship your vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage has mixed reviews with a notable number of customers praising their service as great and seamless, counterbalanced by significant complaints regarding poor service and dissatisfaction.
Recent Reviews Mention...
“Complete scam company.”
“Terrible company, services weren't as expected.”
“great service”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage receives mixed feedback, with numerous complaints about delays and rescheduling, yet also some praises for on-time services.
Recent Reviews Mention...
“prompt”
“pickup and drop off were within the given timeframe”
“they don't deliver on time”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage generally receives negative feedback due to unexpected fees and perceived overpricing, despite a few customers finding it to be an economical choice for storing belongings.
Recent Reviews Mention...
“This company will add hidden charges.”
“Will charge you for services not asked for.”
“paid over $14,000 and they're still trying to get more money”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage experiences mixed feedback, with notable instances of praise for helpful and responsive service counterbalanced by significant criticism for poor customer support and communication challenges.
Recent Reviews Mention...
“On hold for at least 30-40 minutes.”
“Fight you on refunds and neglected to mention services.”
“good communication”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage has garnered significant dissatisfaction for frequently adding unexpected charges and failing to adhere to their initial quotes, despite a few reviews praising their straightforwardness and accuracy in pricing.
Recent Reviews Mention...
“Add hidden charges and fight when pointed out.”
“charged extra even though issues weren't their fault”
“Did not stick to the quoted price, fought on refunds.”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage generally has a reputation for delays and slow service, with multiple instances of delivery taking significantly longer than promised, although there are rare instances noting quick delivery and pick-up.
Recent Reviews Mention...
“took an additional week for delivery”
“delivered four days later than promised”
“took an hour to get loaded”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage generally receives high praise for their amiable and helpful drivers and employees, despite a few instances of perceived disrespect and rudeness by some staff members.
Recent Reviews Mention...
“they are friendly”
“the driver was disrespectful”
“Tommy was very professional and courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage experiences mixed feelings with notable dissatisfaction regarding extra charges and service issues, balanced by a number of customers expressing strong approval and readiness to rehire, indicating a polarized customer base.
Recent Reviews Mention...
“would not hire again.”
“recommend this company and would hire again”
“would not hire again due to extra charges”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage has received mixed feedback, with many praising the professionalism, knowledge, and helpfulness of their staff, while a significant number also express dissatisfaction due to unprofessional behavior, unresolved issues, and a lack of assistance.
Recent Reviews Mention...
“professional in their work”
“disrespectful behavior unprofessional”
“Tommy was very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage generally demonstrates a lack of effort to resolve customer issues, despite a few instances of satisfactory problem resolution.
Recent Reviews Mention...
“Will do anything to rip off people.”
“Company fought instead of righting a wrong.”
“week-long delay and unfulfilled credit promise”
11. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage receives mixed but mostly negative reviews, with some customers appreciating their carefulness while others report property damage.
Recent Reviews Mention...
“careful with items”
“Our home was damaged in the move.”
“significant rut damage in my yard”
Customer Insights
Cost: $ 3935.00 from 5 reviews
Interstate Move Duration: 17 days from 4 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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