O'Neill Transfer & Storage Co is a family-owned moving company that has been serving the Portland, Oregon area for over 100 years. Based in Beaverton, they provide a personalized moving experience for local and long-distance moves, covering the Portland metro area and beyond. As proud agents of Wheaton World Wide Moving, they also offer international relocation services and are part of a network of over 900 agents worldwide. O'Neill offers a range of services, including local moves, long-distance moves, international moves, specialty moves, office moves, and storage. They pride themselves on their excellent tradition of service and a personalized moving experience for their customers.
O'Neill Transfer & Storage Co
About O'Neill Transfer & Storage Co
Additional Cities Served: Gresham, Hillsboro, Beaverton, Tigard, Lake Oswego, West LinnShow More >
Moving Services
- Long Distance Movers
- Office Movers
- Storage
- International Movers
- Local Movers
- Packing
- Specialty Movers
- Antique Moves
- Piano Moves
- Gun Safe Moves
Oregon Moving License
Active
Last Checked: 04/21/22Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of O'Neill Transfer & Storage Co
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
O'Neill Transfer & Storage Co generally receives high praise for its service, with most customers expressing satisfaction through exceptional experiences and efficient communication, despite a few instances of disappointment and damage.
Recent Reviews Mention...
“amazed by the moving team's work”
“great work by movers”
“outstanding job packing and loading”
2. Punctuality
Nationwide Average: 8.07/10
O'Neill Transfer & Storage Co has mixed reviews, with some customers appreciating their on-time service while others experienced significant delays without communication.
Recent Reviews Mention...
“packers arrived on time”
“On time”
“crew arrived on time”
3. Affordability
Nationwide Average: 7.69/10
O'Neill Transfer & Storage Co has mixed reviews with some customers finding their services worth every penny, while others were dissatisfied due to being charged more than the quoted amount.
Recent Reviews Mention...
“price good”
“quoted a different, lower amount than charged”
“gave a fair price”
4. Communication
Nationwide Average: 7.53/10
O'Neill Transfer & Storage Co has mixed reports of stellar, thorough interactions with some personnel, contrasting sharply with several instances of poor follow-up and lack of notifications.
Recent Reviews Mention...
“They are responsive”
“Scheduling the delivery was super easy”
“Communication with the office & movers was easy”
5. Stick to Prices
Nationwide Average: 5.99/10
O'Neill Transfer & Storage Co consistently fails to honor their original quotes, often charging a different amount than initially stated and offering minimal compensation.
Recent Reviews Mention...
“Final charge was almost twice the estimate”
“quoted a different amount than charged”
“stuck to the quoted price”
6. Speed
Nationwide Average: 8.58/10
O'Neill Transfer & Storage Co receives mixed reviews, ranging from complaints about the slow pace and multi-day moves to praise for efficient handling of difficult items.
Recent Reviews Mention...
“moved quickly without delay”
“loaded truck in half the estimated time”
“in and out of my house in probably 10 minutes”
7. Friendliness
Nationwide Average: 8.91/10
O'Neill Transfer & Storage Co consistently demonstrates exemplary polite, professional, and fun interactions, with staff being highlighted as amazing, helpful, thoughtful, kind, and always ready to assist.
Recent Reviews Mention...
“team was personable”
“they are friendly”
“helpful and friendly people”
8. Will Hire Again
Nationwide Average: 8.18/10
O'Neill Transfer & Storage Co receives a mixed response, with majority expressing high satisfaction and likelihood of rehiring, alongside a notable segment of customers who would not consider using their services again.
Recent Reviews Mention...
“Made my dreams come true!”
“will certainly use them again”
“highly recommend and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
O'Neill Transfer & Storage Co generally receives high praise for their professionalism, highlighted by clean trucks, careful handling of items, and courteous treatment, though criticisms include instances of unprofessional behavior and damage to items.
Recent Reviews Mention...
“movers had solutions to problems, very professional”
“professional expertise highlighted”
“professional and kind every step of the way”
10. Conflict Handling
Nationwide Average: 4.07/10
O'Neill Transfer & Storage Co exhibits a polarized performance, ranging from quickly settling claims for damaged items to outright refusing to take responsibility for damages.
Recent Reviews Mention...
“just a shrug in response to concern”
“settled a claim quickly for the small item”
“refused to take responsibility for damages”
11. Precision & Care
Nationwide Average: 8.01/10
O'Neill Transfer & Storage Co generally ensures items are moved without damage, though there have been instances of significant damage to multiple items.
Recent Reviews Mention...
“carefully packed very fragile items”
“careful and efficient handling of items”
“carefully unwrapped and placed my stuff”
Great Crew Members
Lumen, Anderson, Laura | Great job! Careful and efficient in loading - helpful and friendly |
Chris,Karl | Chris & Karl were exceptional and shared laughs |
Geana,Betsy | Geana and Betsy were very helpful and responsive |
James, Mike | James and Mike were careful and set the bed up perfectly |
Brad | Brad is honest and hardworking |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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