Higher Ground Moving is a Central Oregon full-service moving company located in Bend. It operates with clear and concise communication throughout the moving process because it understands that being well-informed will give you peace of mind. Higher Ground Moving guarantees the highest standards and takes all necessary measures to protect both your property and possessions. The company removes the stress of moving by providing exceptional services and transparent rates so that you won't get stuck paying any hidden charges or fees. To assist its customers, it covers everything from moving to packing, giving you more time and energy so you can focus on what's important - settling into your new home. Also, if you're looking for more relocation service options in the area, you can check the expert moving services in Salem, OR.
Higher Ground Moving
Ranked Top 3 Best Movers in Salem, OR
About Higher Ground Moving
Additional Cities Served: Bend, Redmond, Prineville, North Bend, La Pine, OaklandShow More >
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Moving Services
- Local Household Moving
- Intrastate Moving
- Labor Only
- Office Moves
- Senior Moves
- Packing and Unpacking
- Piano Moving
- Personal Organizer
- Furniture Rearrangement
- Donation PickUp or DropOff
Oregon Moving License
Active
Last Checked: 04/21/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 12/20/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Higher Ground Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Higher Ground Moving is evidently highly regarded for their exceptional customer service, professionalism, and efficient, stress-free moving experiences as reflected by overwhelmingly positive reviews from satisfied customers.
Recent Reviews Mention...
“high level customer service and careful execution ”
“experience was stress free, reliable and great value”
“Wonderful family company makes me feel well taken care of.”
2. Punctuality
Nationwide Average: 8.07/10
Higher Ground Moving consistently maintains exceptional timeliness, with numerous reports of the moving team arriving on time, often early, and always ready to execute the task at hand efficiently.
Recent Reviews Mention...
“arriving right on time”
“timely execution”
“team was punctual”
3. Affordability
Nationwide Average: 7.69/10
Higher Ground Moving is consistently praised for offering great value and reasonable pricing, with numerous customers feeling that the service provided was worth the cost, often noting the company's fair and competitive rates.
Recent Reviews Mention...
“great value”
“totally worth it”
“didn't charge us half because they finished quickly”
4. Communication
Nationwide Average: 7.53/10
Higher Ground Moving is consistently heralded for their outstanding, professional, and responsive interactions, with particular praise for employees like Ruby who are noted for their excellent service and effective communication, although there are rare instances of dissatisfaction mentioned.
Recent Reviews Mention...
“Ruby providing high level customer service ”
“great communication and follow up”
“exceptionally informative from my first interaction”
5. Stick to Prices
Nationwide Average: 5.99/10
Higher Ground Moving demonstrates a strong reputation for accuracy in their estimates and often completes moves at or below the initially quoted cost, with only a rare exception exceeding the quote.
Recent Reviews Mention...
“everything was as discussed - no surprises”
“move happened exactly as explained”
“assessment of truck sizing was accurate and never overpaid”
6. Speed
Nationwide Average: 8.58/10
Higher Ground Moving is overwhelmingly regarded for their efficiency and quickness in completing moving tasks, with numerous customers expressing satisfaction with their prompt service, although there was a rare mention of taking longer than necessary.
Recent Reviews Mention...
“took less time than expected”
“efficient move”
“didn't waste any time getting started”
7. Friendliness
Nationwide Average: 8.91/10
Higher Ground Moving consistently receives praise for their professional, kind, and pleasant team, although a single instance of an unprofessional and rude response from an individual named Rachel is noted.
Recent Reviews Mention...
“appreciate the entire experience ”
“always seem happy to help”
“friendliness of everyone made this move as easy as it could be”
8. Will Hire Again
Nationwide Average: 8.18/10
Higher Ground Moving enjoys overwhelmingly positive feedback, with customers expressing strong satisfaction and a high likelihood of engaging their services in the future.
Recent Reviews Mention...
“highly recommend and would hire again ”
“have used them on 5 separate occasions”
“Would feel well taken care of hiring them again.”
9. Professionalism
Nationwide Average: 8.31/10
Higher Ground Moving is consistently described as having a professional, efficient, and courteous team that demonstrates exceptional customer service and work ethic across all interactions, with a single instance of unprofessional conduct being the exception.
Recent Reviews Mention...
“Nate and his crew showed professionalism ”
“team was professional”
“crew displayed very professional conduct”
10. Conflict Handling
Nationwide Average: 4.07/10
Higher Ground Moving generally exhibits a strong commitment to resolving issues, with multiple instances of proactive adjustments and rapid responses to concerns, although there have been occasional lapses in addressing specific customer grievances like TV-related services.
Recent Reviews Mention...
“Owner personally stepped in to make everything right.”
“able to shift load within an hour”
“willingness to do everything possible for an easy move”
11. Precision & Care
Nationwide Average: 8.01/10
Higher Ground Moving consistently demonstrates meticulousness and a high level of professionalism, with numerous testimonials highlighting their skillful, considerate, and damage-free handling of customers' possessions.
Recent Reviews Mention...
“moving with skill and careful execution ”
“great care was taken with our furniture”
“careful around corners and set furniture down gently”
Customer Insights
Local Move Duration: 3 hours from 5 reviews
Great Crew Members
| Ruby, Nate | Ruby for scheduling and advising, Nate for moving skills |
| Ruby,Josia,Mike | Ruby is very organized, Josia and Mike did a great job |
| Nate, Rachel | exceptional service and attention to detail |
| Rylan, Kevin, Dylan | were very professional and friendly |
| Nate | Nate was mentioned specifically for doing a good job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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