Lile North American is an award-winning, woman-owned moving company with 50+ years of experience. Lile North American Moving and Storage offers outstanding residential and commercial services in Eugene, Oregon. Do you need help with household moving or storage? What about more complicated moves, like senior or international moving? Lile North American Moving has the connections and resources to handle any relocation project you throw its way. Lile has mastered the art of corporate, government, and military relocations. It provides warehousing and distribution services as well. This OR mover has an A+ BBB rating and can deliver a stress-free move anywhere in the country or overseas.
Lile North American Moving and Storage
Ranked Top 10 Best Movers in Eugene, OR
About Lile North American Moving and Storage
Additional Cities Served: Springfield, Monmouth, Cottage Grove, Florence, Sutherlin, PhilomathShow More >
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Military Moving
- Employee Moving
- Senior Moving
- Customizable Packing Services
- Safe and Secure Storage
- Unpacking, Uncrating, and Debris Removal
- Courteous and Professionally Trained Movers
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Summarized Review of Lile North American Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.74/10
Nationwide Average: 8.44/10
Lile North American Moving and Storage has received decidedly mixed reviews, with many customers commending the responsiveness, timeliness, and professionalism of the service, while a notable fraction report serious issues with communication, damage to property, and overall service failure.
Recent Reviews Mention...
“The moving rep was responsive and crew was on time”
“Everything went exactly as described and promised”
“Easy move all contents moved safely”
2. Punctuality
5.48/10
Nationwide Average: 8.07/10
Lile North American Moving and Storage has received mixed feedback, with some customers noting timely and early arrivals while others report delays, late pickups, and missed appointments.
Recent Reviews Mention...
“Crew showed up a little early”
“Even the timing was on spot”
“Professional and on time”
3. Affordability
5.21/10
Nationwide Average: 7.69/10
Lile North American Moving and Storage receives mixed opinions, with some customers finding their services extremely reasonable and well-priced, while others report being charged significantly more than their original quotes, leading to perceptions of overcharging and a lack of transparency in pricing.
Recent Reviews Mention...
“Cost was 20% more than the estimate.”
“charged more than double the original quote”
“the job was extremely reasonable”
4. Communication
4.92/10
Nationwide Average: 7.53/10
Lile North American Moving and Storage has received mixed feedback, with some customers appreciating the responsiveness and clarity provided by certain staff members, while others experienced significant difficulties in communication, poor follow-up, and instances of unresponsiveness and mismanagement.
Recent Reviews Mention...
“responded promptly to calls & emails”
“Very responsive to questions, good communication”
“answered all of our questions”
5. Stick to Prices
4.09/10
Nationwide Average: 5.99/10
Lile North American Moving and Storage has mixed reviews with a tendency towards negative experiences involving issues with not adhering to initial quotes, underestimation of costs, and billing disputes.
Recent Reviews Mention...
“The estimate was a little over the actual cost”
“Did not stick to the quoted prices.”
“intentionally underestimated and doubled price”
6. Speed
6.77/10
Nationwide Average: 8.58/10
Lile North American Moving and Storage generally receives praise for efficiency and quick service, although there are notable instances of significant delays and dissatisfaction with timeliness.
Recent Reviews Mention...
“Did not waste any time”
“they were very efficient”
“extremely efficient team”
7. Friendliness
8.78/10
Nationwide Average: 8.91/10
Lile North American Moving and Storage generally receives high praise for their respectful, professional, and personable team, although there are a few isolated reports of disrespectful and rude behavior.
Recent Reviews Mention...
“they are nice people”
“team was respectful”
“very friendly, positive moving service”
8. Will Hire Again
6.19/10
Nationwide Average: 8.18/10
Lile North American Moving and Storage has received contrasting feedback with a substantial number of customers expressing a high likelihood of reemployment, praising their service and willingness to recommend them, while a notable minority have had negative experiences leading to a refusal to hire or recommend the company again.
Recent Reviews Mention...
“highly recommend and would hire again”
“No surprises, really what you want when moving”
“would highly recommend Lile Moving”
9. Professionalism
6.61/10
Nationwide Average: 8.31/10
Lile North American Moving and Storage has received mixed reviews with many customers praising their professionalism, punctuality, and efficiency, while a significant number of others have reported instances of unprofessional behavior, management issues, and disregard for COVID-19 protocols.
Recent Reviews Mention...
“very professional”
“Professional and on time”
“professional team”
10. Conflict Handling
3.11/10
Nationwide Average: 4.07/10
Lile North American Moving and Storage often appears to struggle with resolving customer issues effectively, showing a pattern of unaddressed complaints and dissatisfaction despite a few instances where they have promptly addressed problems.
Recent Reviews Mention...
“sent someone to repair promptly”
“They worked through unexpected things”
“problems with accounting and billing remain”
11. Precision & Care
5.34/10
Nationwide Average: 8.01/10
Lile North American Moving and Storage receives mixed reviews, with several customers experiencing careful service and undamaged goods, while a significant number report damages and careless handling of their belongings.
Recent Reviews Mention...
“Minor damages, but larger items arrived safely”
“there was a few dings in the door”
“nothing was damaged or lost”
Customer Insights
Interstate Move Duration: 6 days from 8 reviews
Great Crew Members
| Lile | First call be Lile shows great service |
| Carey, Gerald, Michael | rockstar team that worked great together |
| Jeff | Jeff was very nice and helpful |
| Dave, Devonte | appreciated their great sense of humor and help during a stressful day |
| Tim | Tim and his team were professional and friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Lile North American Moving and Storage
3330 Roosevelt Blvd, Eugene, OR, 97402
(541) 689-6683
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