BSB Transport LLC is a premier owner-operated transport company specializing in household moves and vehicle transport. Founded by retired law enforcement officer Brian Bates, the company prides itself on offering a trustworthy and reliable transportation service. With one of the highest safety ratings per the Federal Motor Carrier Safety Administration, BSB Transport is recognized by the State of Oregon as a Trusted Carrier. Fully licensed and insured, their aim is to provide seamless, hassle-free, and dependable transportation experiences for every move, ensuring maximum protection for clients' household items and vehicles. For those seeking a comprehensive list of movers in Grants Pass, OR, Great Guys Movers offers a comprehensive directory.
BSB Transport LLC
#1 Ranked Movers in Grants Pass, OR
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Household Moving
- Vehicle Transportation
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of BSB Transport LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
BSB Transport LLC is consistently praised for its excellent service, with customers highlighting the professionalism, helpfulness, and reliability of Brian and his team, alongside their ability to alleviate the stress of moving and transport, earning them recognition as a highly recommended and outstanding company.
Recent Reviews Mention...
“Brian was highly recommended and incredibly helpful”
“great work by movers”
“recommend BSB Transport and would hire again”
2. Punctuality
Nationwide Average: 8.07/10
BSB Transport LLC consistently receives high praise for their timely arrivals and efficient service, despite one incident of a delay due to a vehicle breakdown.
Recent Reviews Mention...
“punctual and efficient for loading and unloading”
“everything arrived on time”
“Brian arrived on time”
3. Affordability
Nationwide Average: 7.69/10
BSB Transport LLC is consistently praised for providing great quotes, reasonable rates, and fair pricing, making it a cost-effective choice for customers.
Recent Reviews Mention...
“Brian found a great crew at reasonable prices”
“they charge you reasonably”
“pricing is very reasonable”
4. Communication
Nationwide Average: 7.53/10
BSB Transport LLC is consistently praised for its exceptional, transparent, and highly responsive interactions, with personalized and informative updates throughout their service process.
Recent Reviews Mention...
“Kept in constant contact before, during, after the move”
“communication was fantastic”
“guided us through the whole process”
5. Stick to Prices
Nationwide Average: 5.99/10
BSB Transport LLC consistently honors its initial quotes without adding unexpected fees, ensuring that the final costs match those initially provided to customers.
Recent Reviews Mention...
“No price changes, hidden fees”
“no hidden costs mentioned”
“gives you a price and sticks to it.”
6. Speed
Nationwide Average: 8.58/10
BSB Transport LLC is praised for its efficiency, with customers highlighting their quick loading, unloading, and delivery times, including cross-country transportation accomplished in impressively short durations.
Recent Reviews Mention...
“efficient for both loading and unloading”
“loading and unloading crews were super-efficient”
“eight hours to load is fast”
7. Friendliness
Nationwide Average: 8.91/10
BSB Transport LLC is consistently praised for its extremely polite, respectful, and personable team members, with a special emphasis on Brian's professional, caring, and genuinely lovely demeanor that contributed to a stress-free and positive moving experience for customers.
Recent Reviews Mention...
“team members were extremely polite and respectful”
“Brian cared about safety and property”
“both loading and unloading crews were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
BSB Transport LLC is highly recommended by customers who express strong intentions to use their services again and to refer the company to others, demonstrating a high level of satisfaction and trust in the company.
Recent Reviews Mention...
“Highly recommend Brian and would use his services again”
“would definitely recommend Brian”
“highly recommend and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
BSB Transport LLC consistently receives praise for their exceptional attention to detail, efficient and knowledgeable service, high standards in customer care, and the tactful, integrity-driven behavior of their team, particularly highlighted in commendations of an individual named Brian.
Recent Reviews Mention...
“Brian was helpful and professional”
“exceptional attention to detail and high standards for customer service”
“Exceptional job and professional oversight”
10. Conflict Handling
Nationwide Average: 4.07/10
BSB Transport LLC is highly commended for their proactive efforts, as they consistently go the extra mile, make calls to solve problems, ensure earlier delivery, and offer help even in situations where they couldn't complete the job themselves.
Recent Reviews Mention...
“Made calls on my behalf to solve a problem”
“goes the extra mile for you”
“willing to help me out especially when they couldn't do the job”
11. Precision & Care
Nationwide Average: 8.01/10
BSB Transport LLC consistently ensures that items are transported without damage, using high-quality equipment and meticulous care in both loading and unloading vehicles.
Recent Reviews Mention...
“nothing was broken”
“everything arrived in one piece, no damage”
“Nothing broken or damaged”
Customer Insights
Interstate Move Duration: 6 days from 3 reviews
Great Crew Members
| Brian | Was incredibly helpful and kept constant contact |
| Brian | Brian was helpful and professional |
| Brian | selected crews that meet high standards for customer service |
| Brian | provided excellent service and communication |
| Brian | exceptional guidance and oversite |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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