A family-owned and operated business provides a special experience to its customers, and that is exactly what Priestley and Sons Moving & Storage, Inc. is all about. As a locally-owned and operated family business, it’s not just a local moving company but it’s also run by a family who understands the importance of moving your personal belongings with the utmost care and attention to detail. Since 1929, Priestley and Sons Moving & Storage, Inc. has served the Greater Portland, OR with high-quality moving services at affordable rates. Its professional movers are expertly skilled and experienced to take care of everything, allowing you valuable time and savings to focus on more important matters.
Priestley and Sons Moving & Storage, Inc.
About Priestley and Sons Moving & Storage, Inc.
Additional Cities Served: Vancouver, Gresham, Hillsboro, Beaverton, Tigard, Lake OswegoShow More >
Moving Services
- Residential moving
- Commercial moving
- Storage services
Oregon Moving License
Active
Last Checked: 04/21/22Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Priestley and Sons Moving & Storage, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Priestley and Sons Moving & Storage, Inc. is highly regarded by customers for their professional service, efficiency, and ability to provide stress-free moves, though there have been isolated instances of dissatisfaction.
Recent Reviews Mention...
“great work ethic and had me moved in a few short hours”
“Easy and friendly response from the scheduler”
“I highly recommend Priestley & Sons.”
2. Punctuality
Nationwide Average: 8.07/10
Priestley and Sons Moving & Storage, Inc. consistently receives high praise for their timeliness and early arrivals, with an isolated report of a non-responsive quote request.
Recent Reviews Mention...
“guys showed up on time”
“arrived promptly for the move”
“Got it all done on-time”
3. Affordability
Nationwide Average: 7.69/10
Priestley and Sons Moving & Storage, Inc. is consistently recognized for offering fair, reasonable, and even surprisingly economical rates, making the service feel worth the investment and often coming in under budget for many satisfied customers.
Recent Reviews Mention...
“made it affordable for my budget”
“as an old woman in poor health, felt the money was well spent”
“Price seemed very fair”
4. Communication
Nationwide Average: 7.53/10
Priestley and Sons Moving & Storage, Inc. is highly regarded for their excellent customer service, responsiveness, and professional communication, despite a few instances of dissatisfaction concerning unresponsiveness or misinformation.
Recent Reviews Mention...
“Responsive to any issues that arose”
“enjoyed working with the crew”
“Excellent communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Priestley and Sons Moving & Storage, Inc. has a strong reputation for honesty and reliability, consistently coming in at or below their quoted costs with only a single mention of dissatisfaction relating to policy representation.
Recent Reviews Mention...
“half the price of the quote”
“finished under the quoted time”
“Their invoice was thorough”
6. Speed
Nationwide Average: 8.58/10
Priestley and Sons Moving & Storage, Inc. is consistently praised for their efficiency and rapid service, with customers highlighting the movers' ability to complete tasks quickly and effectively, often finishing ahead of estimated times.
Recent Reviews Mention...
“had me moved in a few short hours”
“they were fast”
“quickly loaded and unloaded my items”
7. Friendliness
Nationwide Average: 8.91/10
Priestley and Sons Moving & Storage, Inc. consistently receives high praise for their professional, courteous, and pleasant staff, who are noted for their positive attitudes, willingness to accommodate, and overall great teamwork.
Recent Reviews Mention...
“Great people to work with”
“the staff was always professional and polite.”
“kind and helped me to relax”
8. Will Hire Again
Nationwide Average: 8.18/10
Priestley and Sons Moving & Storage, Inc. is highly regarded with a vast majority of customers expressing a strong intention to rehire and recommend the company, punctuated only by a few instances of dissatisfaction.
Recent Reviews Mention...
“Thanks guys”
“Would definitely hire again”
“will definitely call Priestley Brothers again”
9. Professionalism
Nationwide Average: 8.31/10
Priestley and Sons Moving & Storage, Inc. consistently garners acclaim for their great work ethic, confidence, effective teamwork, polite and efficient service, though there were isolated incidents of perceived unprofessional behavior.
Recent Reviews Mention...
“great work ethic”
“confidence and professionalism”
“They are professional.”
10. Conflict Handling
Nationwide Average: 4.07/10
Priestley and Sons Moving & Storage, Inc. generally displays a strong commitment to resolving issues and rectifying mistakes, with multiple instances of going above and beyond to satisfy customers, although there are a few reports of unaddressed problems and lack of ownership over mistakes.
Recent Reviews Mention...
“went above and beyond the normal move”
“items missing and no mention of rectification”
“went above and beyond to fit everything”
11. Precision & Care
Nationwide Average: 8.01/10
Priestley and Sons Moving & Storage, Inc. consistently receives high praise for the careful and meticulous treatment of customers' belongings, although a few incidents of damage and lost items have been reported.
Recent Reviews Mention...
“nothing broken or missing”
“everything arrived safely and nothing was damaged”
“they were careful with furniture”
Customer Insights
Hourly Minimum: 3.5 hours from 4 reviews
Local Move Duration: 2 hours from 9 reviews
Great Crew Members
Marty, Curtis | kind and professional with my items |
Bobby, David, Ben | they were fast, flexible, and efficient |
Arthur, Matthew, Jordan | were patient and handled requests without complaint |
Marty, Eric | Marty and Eric were great to work with |
Chris, Robert, Brandon, Ryan | answered questions, efficient move, and friendly service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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