Lile North American Moving & Storage has been serving customers since 1959, providing residential and commercial relocation services. Based in the Pacific Northwest, the company has eight locations in Oregon and Washington. Offering services in various cities; including being one of the movers in Medford, OR. As a family-owned business, Lile offers local, long-distance, and international moving services, as well as storage solutions. The company provides customizable packing services and is especially focused on a worry-free, no-hassle moving experience. Lile is a top 10 agent for northAmerican Van Lines, ensuring quality service and a solid reputation in the industry.
Lile North American Moving & Storage
About Lile North American Moving & Storage
Additional Cities Served: Grants Pass, Ashland, Central Point, Eagle Point, Rogue River, Cave Junction
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Military Moving
- Employee Moving
- Senior Moving
- Customizable Packing Services
- Safe and Secure Short and LongTerm Storage
- Unpacking, Uncrating, and Debris Removal
- Courteous and Professionally Trained Movers
Have feedback for Lile North American Moving & Storage?
Error. Please try again later.
Summarized Review of Lile North American Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.74/10
Nationwide Average: 8.44/10
Lile North American Moving & Storage receives mixed reviews, with many customers reporting outstanding experiences and praise for professionalism, while a noticeable segment expresses severe dissatisfaction due to poor service and unprofessionalism.
Recent Reviews Mention...
“great company handled the move”
“the crew's overall service was unsatisfactory”
“great job by Lile”
2. Punctuality
6.16/10
Nationwide Average: 8.07/10
Lile North American Moving & Storage has received mixed reviews, with a number of customers praising their on-time service while others expressed dissatisfaction due to significant delays and scheduling issues.
Recent Reviews Mention...
“Everything was on time”
“crew was on time”
“all arrived intact on a timely basis”
3. Communication
4.68/10
Nationwide Average: 7.53/10
Lile North American Moving & Storage exhibits a mix of high praise for responsiveness and thoroughness from certain staff members, alongside a significant number of complaints about unresponsiveness, missed appointments, and poor customer service management.
Recent Reviews Mention...
“significant communication issues were evident”
“Ray is very responsive when it comes to customers”
“Jim made it happen even with short notice”
4. Stick to Prices
5.48/10
Nationwide Average: 5.99/10
Lile North American Moving & Storage receives mixed feedback with some customers praising their honesty and transparency about costs, while others complain about substantial underestimation and incorrect pricing information.
Recent Reviews Mention...
“quoted price was substantially underestimated”
“upfront with no hidden costs”
“open and honest about changes in the estimates”
5. Speed
6.44/10
Nationwide Average: 8.58/10
Lile North American Moving & Storage has received mixed feedback, with some customers praising their efficiency and swiftness during the moving process, while others criticize them for taking unnecessary breaks, long unpacking times, and overall slow service.
Recent Reviews Mention...
“worked hard during the move”
“made moving an 800lb safe look easy”
“efficient with time on-site”
6. Friendliness
7.92/10
Nationwide Average: 8.91/10
Lile North American Moving & Storage generally receives positive remarks for their professional and courteous behavior, though there are isolated instances of perceived rudeness or lack of friendliness.
Recent Reviews Mention...
“some crew members were pleasant, but overall friendliness was lacking”
“crew was friendly and professional”
“The driver and the local crews were pleasant and courteous”
7. Will Hire Again
6.1/10
Nationwide Average: 8.18/10
Lile North American Moving & Storage receives both strong endorsements and significant criticisms from customers, showing a polarized mix of high satisfaction from some clients who would readily use their services again and serious dissatisfaction from others who express discontent and a clear unwillingness to rehire.
Recent Reviews Mention...
“would hire this company again”
“would not willingly hire this company again”
“plan to contact Lile again”
8. Professionalism
6.49/10
Nationwide Average: 8.31/10
Lile North American Moving & Storage receives mixed feedback, with reports of unprofessional behavior by some, contrasted with high praise for the professional conduct and solutions provided by others.
Recent Reviews Mention...
“crew displayed unprofessional behavior”
“Very professional in finding a solution”
“Our move was professionally packed and went smoothly”
9. Conflict Handling
3.42/10
Nationwide Average: 4.07/10
Lile North American Moving & Storage displays a polarized commitment with instances of exceptional service and openness to change, overshadowed by numerous accounts of unresolved issues, undelivered services, and unaddressed customer concerns.
Recent Reviews Mention...
“company did not take adequate steps to rectify issues”
“willing to be open and honest about changes”
“willing to go above and beyond”
10. Precision & Care
5.76/10
Nationwide Average: 8.01/10
Lile North American Moving & Storage received mixed reviews with feedback ranging from them being careful and respectful of items to reports of poor packing resulting in damage and broken items.
Recent Reviews Mention...
“items were handled with care”
“items were not handled with care”
“extra careful and respectful of items, no damage”
Great Crew Members
| Ray Gamez | Ray deserves praise for being responsive and honest |
| Jim | Jim was very professional and solved the issue |
| Ray,Dave,Rick,Josh,Jerry,Mike,Mr. B.,David | outstanding service, detail-oriented, helped with packing, joked with clients, polite and went above and beyond |
| Ray | Ray and his team were top notch |
| Ray | related well to their sales rep |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Lile North American Moving & Storage
2061 Lars Way, Medford, OR, 97501
(541) 772-6278
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Medford Moving Services
Nearby Cities
