Supportive Services Moving

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Supportive Services Moving
MoversChevron RightOregonChevron RightPortlandChevron RightSupportive Services Moving
Good
based on 587+ data points
Circle Info

About Supportive Services Moving

Supportive Services Moving is a local Milwaukie business with a social purpose, the only provider in the greater Portland area focused on moving those who are disadvantaged. It started operations in 2000 by helping seniors and people with disabilities relocate. While it continues to assist those in need today, this company has extended the same high-quality, respectful, and affordable services to everyone else who is looking to move. Supportive Services specializes in smaller moves but can also coordinate out-of-state transitions. It can help you with packing and unpacking and many other tasks that may come up along the way, including storage, finish cleaning, hoarding mitigation, bug spray prepping, biohazard cleaning, and junk removal. This team services all of Oregon and the greater Vancouver area. They are licensed and ODOT-certified, fully insured, and ready to help you move your life forward.

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Moving Services

  • Affordable local moves
  • Packing and unpacking services
  • Smaller, local moves
  • Coordination of out of state moves
  • Moving services for seniors and people with disabilities
  • Low-cost packing, unpacking, and moving services
  • Cleaning services
  • Storage services
  • Finish cleaning services
  • Hoarding mitigation services
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2388654

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Portland, OR 2024 award
Top 10 Movers in Portland, OR 2023 award
Top 10 Movers in Portland, OR 2022 award

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Summarized Review of Supportive Services Moving

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.48/10

Nationwide Average: 8.44/10

Comment Dots

Supportive Services Moving overwhelmingly receives high praise for its exceptional moving services, though there are a few instances of significant criticism.

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Recent Reviews Mention...

Supportive Services have been absolutely AMAZING

gross negligence and theft occurred

significant damage and unresolved issues

2. Punctuality

8.45/10

Nationwide Average: 8.07/10

Comment Dots

Supportive Services Moving generally demonstrates strong adherence to scheduled times, with the majority of clients reporting satisfaction by their on-time arrivals and effective communication regarding any delays.

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Recent Reviews Mention...

showed up 4 hours late

Flexibility when our move time was last minute

arrived on time

3. Affordability

8.86/10

Nationwide Average: 7.69/10

Comment Dots

Supportive Services Moving is highly praised for its unbeatable and competitive pricing, widely considered the best and most reasonable among its competitors, despite a rare report of dissatisfaction.

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Recent Reviews Mention...

unbeatable price and kept the same over 2 years

a little bit on the expensive side

Cannot beat the price

4. Communication

7.11/10

Nationwide Average: 7.53/10

Comment Dots

Supportive Services Moving generally excels, with many clients highlighting prompt, clear, and helpful interactions, despite some instances of poor communication and lack of timely updates.

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Recent Reviews Mention...

they have been so kind and so patient

owner was sarcastic and unapologetic

initiated contact multiple times without resolution

5. Stick to Prices

6.96/10

Nationwide Average: 5.99/10

Comment Dots

Supportive Services Moving generally excels with consistent praise for no hidden fees and clear pricing, though a solitary complaint was noted about not adhering to quoted prices.

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Recent Reviews Mention...

no hidden fees and clear pricing

no hidden cost

hustled to get everything moved for the exact time quoted

6. Speed

9.13/10

Nationwide Average: 8.58/10

Comment Dots

Supportive Services Moving generally receives high praise for their quick and efficient service, despite a few isolated complaints.

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Recent Reviews Mention...

efficient and fast

hard-working, efficient

worked quickly

7. Friendliness

9.05/10

Nationwide Average: 8.91/10

Comment Dots

Supportive Services Moving receives overwhelmingly positive feedback for their courteous, accommodating, and professional staff, with only a singular mention of a less positive experience.

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Recent Reviews Mention...

they are always hard workers

Sam and DJ were nice but owner's misconduct previously

The movers were friendly

8. Will Hire Again

8.32/10

Nationwide Average: 8.18/10

Comment Dots

Supportive Services Moving receives substantially positive feedback, with the majority of clients expressing a strong intention to use their services again, despite a few instances of dissatisfaction.

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Recent Reviews Mention...

am about to try to reach them for the third time

due to second chance given and improved experience

considering the unresolved issues

9. Professionalism

7.62/10

Nationwide Average: 8.31/10

Comment Dots

Supportive Services Moving generally receives high praise for their professionalism, attentiveness, and accommodation, despite a few reports of unprofessional behavior from both the owner and some movers.

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Recent Reviews Mention...

always hard workers, kind and patient

owner and initial experience were highly unprofessional

new mover treated items carelessly

10. Conflict Handling

2.47/10

Nationwide Average: 4.07/10

Comment Dots

Supportive Services Moving generally falls short in adequately addressing or compensating for their mistakes, despite one exception where they went above and beyond to ensure job satisfaction.

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Recent Reviews Mention...

refusal to address the issue or apologize

agreed to compensation but did not follow through

stopped responding to my issue

11. Precision & Care

8.39/10

Nationwide Average: 8.01/10

Comment Dots

Supportive Services Moving consistently receives high praise for their careful and attentive approach, ensuring that items are undamaged, with isolated incidents of dissatisfaction being the exception rather than the norm.

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Recent Reviews Mention...

new mover caused damage to items

oil spilled, items broken

respectful of me and my things

Customer Insights icon

Customer Insights

Local Move Duration: 3.25 hours from 10 reviews

Great Crew Members icon

Great Crew Members

Sam, DJThey were nice, professional, flexible, and accommodating
Todd Burtonattempted to address the issue
ToddTodd very pleasant
Geronimo, Kiaterrific job, extra caution with fragile items, hope they get a raise
CobeyCobey was courteous and professional
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Supportive Services Moving

Location
5203 SE Johnson Creek Blvd, Milwaukie, OR, 97222
Phone
(503) 422-1000
Link
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