Metropolitan Movers is a reputable Canadian moving company with over a decade of experience, serving customers at various locations throughout the nation. The company prides itself on its efficient and reliable moving services, offering comprehensive solutions to meet all moving needs. Home moving, office moving, long-distance moving, local moving, packing, and storage services are among the services provided. They also offer specialized services for heavy and fragile items, including piano moving. The company distinguishes itself through its dedication to customer satisfaction, expert movers, thorough planning, and an exceptional customer referral rate of 94%. From small apartments to large homes and commercial properties, Metropolitan Movers are equipped to handle all types of moves. If you are looking for more movers in Ontario, OR, you can visit our parent page for a list of service providers in that area.
Metropolitan Movers
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Lastminute moving services
- Furniture moving services
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Summarized Review of Metropolitan Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Metropolitan Movers generally receives high praise for exceptional service and efficiency, although there are notable complaints regarding professionalism, efficiency, and customer satisfaction.
Recent Reviews Mention...
“great service by movers”
“great experience with the move”
“incredible service”
2. Punctuality
Nationwide Average: 8.07/10
Metropolitan Movers generally demonstrates reliability with numerous instances of on-time arrivals, though there are notable exceptions of tardiness and scheduling issues.
Recent Reviews Mention...
“arrived on time”
“calls to let me know exactly how long”
“arrived right on time”
3. Affordability
Nationwide Average: 7.69/10
Metropolitan Movers has mixed opinions, with some customers finding it reasonably priced and affordable, while many others experienced it as very expensive or significantly overpriced.
Recent Reviews Mention...
“very well priced”
“cost was very reasonable”
“relatively affordable move”
4. Communication
Nationwide Average: 7.53/10
Metropolitan Movers has received mixed feedback, with many customers praising their responsiveness and helpfulness, while a significant number report poor customer service and challenges in communication.
Recent Reviews Mention...
“very easy to deal with”
“Ravish was super with timely updates and quick responses”
“Phone customer service great as well.”
5. Stick to Prices
Nationwide Average: 5.99/10
Metropolitan Movers has faced significant criticism for frequently failing to adhere to their initial quotes, with numerous customers reporting charges far exceeding the estimates provided.
Recent Reviews Mention...
“no surprise charges”
“no hidden fees, everything was transparent”
“they doubled the price from the quote”
6. Speed
Nationwide Average: 8.58/10
Metropolitan Movers generally receives praise for quick and efficient service, though there are notable exceptions concerning slow performance and delays.
Recent Reviews Mention...
“moved us fast”
“swiftly packed our tv and furniture”
“Quick, communicative and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Metropolitan Movers generally receives high praise for their polite, professional, and friendly staff, despite a few grievances regarding unprofessional behavior and unfriendliness.
Recent Reviews Mention...
“Crews at both ends were super nice and respectful”
“they are friendly”
“very respectful”
8. Will Hire Again
Nationwide Average: 8.18/10
Metropolitan Movers appears to have a predominantly positive reception with most customers expressing a strong likelihood of rehiring and recommending the company, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“recommend this company and would hire again”
“would recommend Metropolitan to any”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Metropolitan Movers has received overwhelmingly positive feedback for their professionalism, though there are notable instances of unprofessional behavior that tarnish their overall reputation.
Recent Reviews Mention...
“Crews conducted themselves professionally”
“Very professional”
“team was professional, courteous, and efficient”
10. Conflict Handling
Nationwide Average: 4.07/10
Metropolitan Movers consistently demonstrated a lack of effort to address, resolve, or compensate for the numerous complaints and damages customers experienced.
Recent Reviews Mention...
“acknowledged complaint but offered no compensation”
“refused to take responsibility for broken TV”
“Did not attempt to resolve the issue about assembly.”
11. Precision & Care
Nationwide Average: 8.01/10
Metropolitan Movers shows a predominantly positive response from clients for their careful handling and protection of belongings, despite a notable number of negative experiences regarding damage and carelessness.
Recent Reviews Mention...
“All items arrived safe”
“took great care in moving very heavy couch”
“moved us with care”
Customer Insights
Cost: $ 1567.00 from 5 reviews
Local Move Duration: 7.5 hours from 14 reviews
Interstate Move Duration: 11 days from 4 reviews
Great Crew Members
| Ravish | super with timely updates and very quick responses |
| Mikhail, Erdeni, Victor | amazing and moved us with care |
| Victor, Mikhail, Erdeni | did a great job |
| Mikhail, Nikita | Quick, communicative and efficient |
| Ravish, Leon | Special thanks for making the process easy and addressing concerns |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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