CBC Moving, based in Portland, Oregon, is a highly regarded moving company, extending its services throughout Oregon and Washington including the Portland Metro area and Seattle Metro area. This company offers a comprehensive range of services such as transportation and delivery of large consumer durables, antique furniture delivery, assembly services, asset and warehouse management, and an oversize item delivery. CBC Moving is distinguished by their 'White Glove' home delivery service, ensuring customer scheduling of the delivery by text, e-mail, or phone, real-time tracking, and even in-home delivery. They cater to both individuals and businesses, handling every kind of product from fitness equipment, high-end electronics, to furniture. In addition, CBC Moving helps mitigate challenges related to cost control, carrier management, and customer service.
CBC Moving
About CBC Moving
Additional Cities Served: Gresham, Camas, Troutdale, St. Helens, Gladstone, FairviewShow More >
Moving Services
- White Glove Delivery Service
- Home Delivery Service
- Last Mile Home Delivery service
- Home Delivery
- Inside Delivery
- 2Man SetUp
- Appointment Windows
- Commercial Delivery
- Direct Delivery
- Store Replenishment
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of CBC Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
CBC Moving seems to suffer from predominantly negative feedback, highlighting issues such as terrible service, unreliability, and unprofessionalism, despite a handful of customers reporting positive experiences.
Recent Reviews Mention...
“terrible service”
“really happy and pleased with this company”
“great work ethic and professionalism by movers”
2. Punctuality
Nationwide Average: 8.07/10
CBC Moving frequently fails to meet scheduled times, leading to numerous customer complaints about delays, rescheduling without notice, and overall unreliable timing management.
Recent Reviews Mention...
“movers arrived 3 hours late”
“was earlier than they scheduled”
“arrived within the scheduled delivery window”
3. Communication
Nationwide Average: 7.53/10
CBC Moving has received predominantly negative feedback, highlighting issues like unprofessional customer service, lack of responsiveness, and poor communication practices, though there are some positive remarks about prompt responses and polite communication from certain staff members.
Recent Reviews Mention...
“refused to take it seriously”
“great communication and prompt response for questions”
“Rude, unprofessional customer service”
4. Stick to Prices
Nationwide Average: 5.99/10
CBC Moving consistently overcharges and fails to deliver the promised white glove service.
Recent Reviews Mention...
“overcharged us by 3 hours”
“did not receive white glove delivery as promised”
“did not stick to promised "White glove service"”
5. Speed
Nationwide Average: 8.58/10
CBC Moving experiences significantly varied reviews, with several customers facing delayed services while others commend their quick and efficient work.
Recent Reviews Mention...
“Got the job done quickly”
“did not deliver at all”
“took 8 hours for unloading”
6. Friendliness
Nationwide Average: 8.91/10
CBC Moving displays a polarizing image with a significant portion of customers praising their considerate and polite approach, while another substantial segment criticizes the company for rude and unprofessional behavior.
Recent Reviews Mention...
“very friendly team”
“Rude, unprofessional customer service”
“shunned responsibility and said talk to somebody else.”
7. Will Hire Again
Nationwide Average: 8.18/10
CBC Moving predominantly receives negative feedback, with a majority of clients expressing dissatisfaction and a refusal to use their services again, despite a few customers showing high satisfaction and willingness to rehire.
Recent Reviews Mention...
“would NEVER use again”
“really happy and would hire again”
“recommend this company and would hire again”
8. Professionalism
Nationwide Average: 8.31/10
CBC Moving exhibits a predominantly negative sentiment with numerous instances of unprofessional behavior, rudeness, and incompetence, despite a few commendations for exceptional professionalism from isolated crew members.
Recent Reviews Mention...
“professionalism of Pedro, Eduardo, and Christian”
“Rude, unprofessional customer service”
“terrible delivery.”
9. Conflict Handling
Nationwide Average: 4.07/10
CBC Moving overwhelmingly disappoints customers with their frequent refusal or failure to address and resolve issues, although there are rare instances of accommodating actions.
Recent Reviews Mention...
“refused to take it seriously”
“did not attempt to rectify the situation”
“appreciate their willingness to drop the hot tub at a convenient location”
10. Precision & Care
Nationwide Average: 8.01/10
CBC Moving demonstrates a problematic track record with multiple incidents of damage and disorganization, despite a few cases of satisfactory deliveries.
Recent Reviews Mention...
“brought my big box without any damages”
“no damage to stairway or walls”
“wrong couch delivered, wrong color, only half a couch.”
Customer Insights
Local Move Duration: 6.75 hours from 4 reviews
Great Crew Members
Pedro, Eduardo, Christian | demonstrated great professionalism and work ethic |
Saber Cybulski | went out of her way to ensure a smooth delivery |
Joel,Pedro | placed the machine and made sure it's operational |
Saber | Saber came through during the holidays to ensure delivery |
Saber, Briana | Saber worked magic, and both were polite |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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