Chipman Relocation & Logistics is a family-owned and operated moving company that has been in the industry since 1939. Based in California, Oregon, and Washington, they provide residential, commercial, and logistical services for local, nationwide, and international moves. If you are looking for movers in Portland, OR, their services range from small shipments to door-to-door global relocations. Their commercial services include office moves and decommissioning services. Chipman holds a strong commitment to quality and exceptional customer service, and they consistently deliver excellence thanks to their nationwide and global resources.
Chipman Relocation & Logistics
About Chipman Relocation & Logistics
Additional Cities Served: Vancouver, Tigard, West Linn, Camas, Battle Ground, SherwoodShow More >
Moving Services
- Residential Long Distance Moving
- Corporate Relocation
- Global Moving
- Commercial Office Moving
- Warehousing
- FF&E/Logistics
- Local Moving
- International Storage
- Decommission Services
- Commercial Storage
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Summarized Review of Chipman Relocation & Logistics
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.13/10
Nationwide Average: 8.44/10
Chipman Relocation & Logistics generally receives high praise for their moving services, professionalism, and customer satisfaction, despite a few instances of dissatisfaction and issues reported by some customers.
Recent Reviews Mention...
“lost valuable items and hope for better service”
“did a great job despite the tough circumstances”
“great work by movers”
2. Punctuality
7.67/10
Nationwide Average: 8.07/10
Chipman Relocation & Logistics generally receives praise for timely arrivals and showing up as scheduled, though there are a few instances of significant delays or failing to meet promised timelines.
Recent Reviews Mention...
“showed up on time”
“packers and movers arrived on time”
“the movers showed up exactly when she said they would”
3. Affordability
5.91/10
Nationwide Average: 7.69/10
Chipman Relocation & Logistics receives mixed feedback, with some customers finding their services remarkably less expensive and competitively priced, while others criticize the company for being significantly overpriced or the most expensive option they encountered.
Recent Reviews Mention...
“cost less than half the original quote”
“Mid priced compared to other estimates”
“cost was way over what we budgeted”
4. Communication
7.45/10
Nationwide Average: 7.53/10
Chipman Relocation & Logistics generally offers excellent, attentive, and responsive service, despite a few reports of miscommunications and lack of prompt replies.
Recent Reviews Mention...
“Jennifer has been very attentive in coordinating”
“Jennifer responded quickly and kept me updated”
“Jennifer Thomas was attentive to our needs”
5. Stick to Prices
5.77/10
Nationwide Average: 5.99/10
Chipman Relocation & Logistics shows a mixed performance with several customers appreciating accurate and unchanged quotes while a significant number report issues with unexpected charges and not adhering to the initial quotes.
Recent Reviews Mention...
“Ron was spot on with his estimate”
“didn't owe anything beyond the estimate”
“assured one truck load but was way off”
6. Speed
8.07/10
Nationwide Average: 8.58/10
Chipman Relocation & Logistics generally demonstrates very efficient and quick service, with the majority of customers reporting fast packing, loading, and delivery times, despite a few instances of delays and oversight.
Recent Reviews Mention...
“fast unloading in 30 minutes”
“packing took only 6 hrs, unloading took 3 hrs”
“they were very quick in packing and loading”
7. Friendliness
8.79/10
Nationwide Average: 8.91/10
Chipman Relocation & Logistics is overwhelmingly regarded as having polite, professional, and pleasant staff, though there are isolated complaints about professionalism and customer service.
Recent Reviews Mention...
“they are friendly”
“they are nice people”
“everyone was polite and friendly throughout”
8. Will Hire Again
7.77/10
Nationwide Average: 8.18/10
Chipman Relocation & Logistics receives overwhelmingly positive feedback, indicating that most clients would enthusiastically use their services again, despite a few reports of dissatisfaction.
Recent Reviews Mention...
“would not hire again due to theft”
“Would use again with a clean house”
“recommend this company and would hire again”
9. Professionalism
8.2/10
Nationwide Average: 8.31/10
Chipman Relocation & Logistics typically demonstrates high standards and commendable conduct, despite a few instances of unprofessional behavior.
Recent Reviews Mention...
“theft occurrence questions crew's professionalism”
“Paul was pushy about extra cleaning”
“crew was hardworking and conducted themselves well”
10. Conflict Handling
3.28/10
Nationwide Average: 4.07/10
Chipman Relocation & Logistics generally falls short in effectively addressing and resolving customer issues, with rare instances where they manage to meet customer requests satisfactorily.
Recent Reviews Mention...
“items were stolen, no resolution mentioned”
“took care of our many requests”
“guided to submit a claim for delay”
11. Precision & Care
6.85/10
Nationwide Average: 8.01/10
Chipman Relocation & Logistics generally receives high praise for their meticulous wrapping and protection of items, though they face criticism for instances of lost, damaged, or inadequately packed belongings.
Recent Reviews Mention...
“items disappeared from storage”
“took really good care to wrap my furniture”
“not one item showed up broken”
Great Crew Members
| Jimmy | Jimmy was outstanding. |
| Michelle | was just so very lovely and kind |
| Dwight, Mike, Ron, Jennifer | Dwight and Mike handled items well, Ron and Jennifer coordinated effectively |
| Jennifer Thomas, Freddy Torres, Leonard, Abi, Willie Rubio, Gustavo, John | everyone mentioned contributed to a smooth experience |
| Jennifer Thomas | saved our move and was attentive to our needs |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Chipman Relocation & Logistics
5365 N Marine Dr, Portland, OR, 97203
(503) 408-9355
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