Since 1939, Chipman Relocation & Logistics has been a family-owned and operated moving and storage company. Based in California, Oregon, and Washington, Chipman offers nationwide and international moving services for residential and commercial clients. No stranger to providing a range of services, this company includes household goods moving, commercial relocation, warehousing, FF&E/logistics, and decommission services. With over 80 years of experience and a commitment to delivering quality service, Chipman distinguishes itself by focusing on rendering an exceptional relocation journey for every client. Handling over 10,000 moves annually, Chipman is respected for its high level of customer satisfaction, as reflected in its 4.6 Google rating. James and his team are among the several Wood Village, OR movers dedicated to providing quality service in facilitating smooth moves.
Chipman Relocation & Logistics - Agent for United Van Lines
Moving Services
- Residential Long Distance Moving
- Corporate Relocation
- Global Moving
- Commercial Office Moving
- Warehousing
- FF&E/Logistics
- Small Shipment Program
- Traditional Van Service
- Door to Door Global Moving Service
- Furniture/Equipment Deinstallation and Removal
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Summarized Review of Chipman Relocation & Logistics - Agent for United Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Chipman Relocation & Logistics - Agent for United Van Lines generally receives high praise for their moving services, with many customers highlighting exceptional experiences, professionalism, and smooth moving experiences, although there are a few reports of dissatisfaction regarding service quality and pricing.
Recent Reviews Mention...
“exceeded my expectations”
“hugely impressed by overall service”
“guys did a great job”
2. Punctuality
Nationwide Average: 8.07/10
Chipman Relocation & Logistics - Agent for United Van Lines consistently meets their scheduled times and adjusts to accommodate clients, despite a few reports of being early or late.
Recent Reviews Mention...
“showed up exactly at the time scheduled”
“showed up on time”
“Crew showed up on time both days”
3. Affordability
Nationwide Average: 7.69/10
Chipman Relocation & Logistics - Agent for United Van Lines receives mixed reviews, with some customers finding their services to be a great value and competitively priced, while others criticize the company for being too expensive or exceeding budget expectations.
Recent Reviews Mention...
“paid top dollar”
“Great value”
“move cost less than half the original quote”
4. Communication
Nationwide Average: 7.53/10
Chipman Relocation & Logistics - Agent for United Van Lines generally excels with multiple mentions of thorough, responsive, and personalized communication practices, though there are notable instances of dissatisfaction stemming from miscommunications and unmet expectations.
Recent Reviews Mention...
“refusing to cover ruined TV”
“regular communication, always answered my calls”
“responsive to queries”
5. Stick to Prices
Nationwide Average: 5.99/10
Chipman Relocation & Logistics - Agent for United Van Lines demonstrates mixed feedback, with strong praise for accurate estimates and adherence to quotes in several cases, but also significant criticism related to pricing discrepancies and unmet assurances.
Recent Reviews Mention...
“undercutting us on the treadmill”
“Paul's quote was binding”
“cost less than the quoted price”
6. Speed
Nationwide Average: 8.58/10
Chipman Relocation & Logistics - Agent for United Van Lines generally receives positive remarks for efficient and quick moving services, though there are notable instances of dissatisfaction due to slowness and oversight.
Recent Reviews Mention...
“arrived sooner than initially quoted”
“crew suddenly began moving super slow”
“Ignacio and his team were incredible - fast”
7. Friendliness
Nationwide Average: 8.91/10
Chipman Relocation & Logistics - Agent for United Van Lines overwhelmingly receives high praise for their polite, kind, and efficient team members, despite a couple of noted exceptions.
Recent Reviews Mention...
“Michelle was lovely and kind, movers were efficient”
“great bunch of guys”
“they made me feel so welcome”
8. Will Hire Again
Nationwide Average: 8.18/10
Chipman Relocation & Logistics - Agent for United Van Lines generally receives high praise and recommendations for future hires, despite a few customers expressing dissatisfaction and an unwillingness to rehire.
Recent Reviews Mention...
“Take your business elsewhere”
“would recommend Chipman to anyone”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Chipman Relocation & Logistics - Agent for United Van Lines generally receives high praise for the professionalism, efficiency, and courteous behavior of their team, notwithstanding a few criticisms of unprofessional conduct and customer service issues.
Recent Reviews Mention...
“Paul's professionalism, movers were proper”
“staff was professional”
“Paul was pushy, but the movers were efficient”
10. Conflict Handling
Nationwide Average: 4.07/10
Chipman Relocation & Logistics - Agent for United Van Lines displays a mixed approach where some customers praised their efforts for fair and prompt resolutions, while a significant number expressed dissatisfaction with their refusal or failure to address issues and compensate for damages.
Recent Reviews Mention...
“refusing to cover the ruined TV”
“reimbursed me fairly and timely for broken items”
“they went above and beyond”
11. Precision & Care
Nationwide Average: 8.01/10
Chipman Relocation & Logistics - Agent for United Van Lines generally provides very conscientious and meticulous packing and moving services, with numerous customers reporting no damage or loss, despite a few reports of mishandling and damage.
Recent Reviews Mention...
“broken cheese plate, cracked desk, and spidered flatscreen”
“quickly and carefully moved all of our belongings”
“packers were very conscientious”
Customer Insights
Interstate Move Duration: 10 days from 4 reviews
Great Crew Members
| Paul,Michelle | Paul's detail-oriented quoting, Michelle's responsive move coordination |
| Michelle | coordinator was very lovely and kind |
| Judi | Judi Whiteman was amazing |
| Dixie | coordinator checked in frequently |
| Judy W, Sam, Dave | did an excellent job for us |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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