Since 1992, Master Movers has been a trusted name in moving services. It provides local, interstate, and international relocations, and can handle everything from packing and loading to transportation and delivery. You’ll also be able to have long-term storage at its facility, so there are no worries about losing anything during the process. Based in Portland, OR, Master Movers services residential and commercial clients in all surrounding areas. It can also move industrial equipment, helping businesses relocate their factories, production plants, and warehouses. This moving company is a member of the AMSA with a certified ProMover status, so you can be sure it follows the most efficient practices. And by its A+ rating from the BBB, you can tell that it is held to the highest ethical standards in the industry. When it comes to moving your home, office, or business, trust the experts at Master Movers. They will ensure that you’re happy with your move.
Master Movers
About Master Movers
Additional Cities Served: Vancouver, Gresham, Lake Oswego, Longview, Tualatin, West LinnShow More >
Moving Services
- Local Movers in Portland
- Long Distance Movers
- Industrial Movers
- Onsite Services
- Storage Services
- Packing Services
- Expert and Friendly Local Moving
- StressFree Local Moving
- HighSecurity Storage
- Professional Packing Services
Oregon Moving License
Active
Last Checked: 04/21/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Master Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Master Movers generally provides excellent moving services, receiving overwhelming praise for their professionalism and efficiency despite a few reports of dissatisfaction related to service quality and customer experience.
Recent Reviews Mention...
“Johnny and Jake provided excellent service”
“excellent overall moving service”
“always go with this company when moving”
2. Punctuality
Nationwide Average: 8.07/10
Master Movers generally exhibits a strong track record of arriving on time or even early, though there are occasional instances of significant delays or cancellations.
Recent Reviews Mention...
“delivered our packing supplies right on time”
“Johnnie and Jake showed up on time”
“were prompt”
3. Affordability
Nationwide Average: 7.69/10
Master Movers is generally viewed positively for offering reasonable rates and good value, although there are a few complaints about high costs and additional charges.
Recent Reviews Mention...
“Expensive due to additional charges.”
“Helped last minute without overcharging”
“felt scammed and uneasy”
4. Communication
Nationwide Average: 7.53/10
Master Movers generally delivers exceptional customer service and maintains outstanding communication with its clients, despite a few instances of communication failures and customer dissatisfaction.
Recent Reviews Mention...
“provided exceptional customer service”
“Did not go over instructions properly.”
“They communicated at all times”
5. Stick to Prices
Nationwide Average: 5.99/10
Master Movers has mixed feedback with numerous instances of not adhering to their initial estimates, alongside contrasting reports of accurate and fair pricing.
Recent Reviews Mention...
“completed the job faster than quoted”
“Charged for items like wardrobe boxes.”
“always paid the quoted amount”
6. Speed
Nationwide Average: 8.58/10
Master Movers predominantly receives praise for being exceptionally efficient and swift, though there are a few instances of dissatisfaction regarding delays and slow rescheduling.
Recent Reviews Mention...
“Super efficient”
“got us moved in under two hours”
“do a fast job”
7. Friendliness
Nationwide Average: 8.91/10
Master Movers consistently demonstrates a high level of warmth, professionalism, and positive attitude, making the moving experience pleasant and stress-free for their clients.
Recent Reviews Mention...
“were friendly”
“they were professional and friendly”
“Jonny Applegate and Jake Toleman showed professionalism”
8. Will Hire Again
Nationwide Average: 8.18/10
Master Movers generally receives strong praise for their service, with a majority of customers expressing a desire to use their services again and recommending them to others, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“would definitely hire again”
“highly recommended Master Movers”
“always go with this company”
9. Professionalism
Nationwide Average: 8.31/10
Master Movers generally comes across as highly professional with numerous testimonials praising the competency and behavior of their movers, though there are a few instances of dissatisfaction citing concerns such as unprofessionalism and incompetence.
Recent Reviews Mention...
“crew were professional”
“Jonny Applegate and Jake Toleman were professional”
“Johnny and Corey were beyond amazing, suggesting high professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Master Movers overwhelmingly demonstrates a lack of effort in addressing and correcting issues, despite a few instances where they attempted to assist or resolve problems.
Recent Reviews Mention...
“poorly repaired broken furniture on spot”
“did not attempt to right the wrong of canceling”
“refused to help recover stolen items”
11. Precision & Care
Nationwide Average: 8.01/10
Master Movers generally receives high praise for their carefulness and attentiveness, though there are significant concerns regarding instances of damage, theft, and overall mishandling among some clients.
Recent Reviews Mention...
“they took care of my stuff”
“no damage to furniture or walls”
“secured the load very well for safe transport”
Customer Insights
Hourly Minimum: 3 hours from 3 reviews
Local Move Duration: 4.75 hours from 12 reviews
Interstate Move Duration: 2 days from 4 reviews
Great Crew Members
| Johnnie, Jake | Johnnie & Jake are great |
| Johnnie,Jake | great and delivered our packing supplies right on time |
| Johnnie, Jake | Johnnie and Jake showed professionalism and speed |
| Johnny, Jake | deserved praise for efficiency and friendliness |
| Johnnie, Jake | worked their magic to make everything easy |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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