Pack My Truck Moving is a family-owned and operated moving company with over 15 years of experience in the Portland area. Driven by their mission to provide a better moving experience, the company addresses the flaws and negative reputation of the Portland, OR moving services. They service various areas in Oregon and Washington, with office hours from Monday to Sunday. Their wide range of services includes residential moving, office relocation, junk removal, retail delivery, packing, furniture shuffling, and assembly. The company prides itself on its professionalism, efficiency, and exceptional customer service as reflected in their positive client reviews.
Pack My Truck Moving
About Pack My Truck Moving
Additional Cities Served: Vancouver, Gresham, Hillsboro, Beaverton, Tigard, Lake OswegoShow More >
Moving Services
- Residential Moving
- Office Relocation
- Junk Removal / Hauling
- Single or multi item retail delivery
- Packing and furniture prep
- Furniture shuffling within home
- Furniture assembly
Awards
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Summarized Review of Pack My Truck Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.5/10
Nationwide Average: 8.44/10
Pack My Truck Moving is overwhelmingly regarded for their efficient, professional, and friendly moving services, despite a couple of dissatisfactions related to tardiness and cost.
Recent Reviews Mention...
“Pack My Truck was fast and efficient”
“Tony and Robert made the packing and move easy”
“would definitely recommend”
2. Punctuality
8.88/10
Nationwide Average: 8.07/10
Pack My Truck Moving consistently receives praise for their promptness and reliable time management, with the majority of customers highlighting their on-time arrivals and effective communication, despite a few instances of delays.
Recent Reviews Mention...
“got it done on a quick timeline”
“On time”
“Tony called when they were on the way”
3. Affordability
9.06/10
Nationwide Average: 7.69/10
Pack My Truck Moving is highly praised for its reasonable rates and cost-effectiveness, making it a more affordable option compared to other companies, despite a few outliers finding the service costly.
Recent Reviews Mention...
“Worth every penny”
“Found their services affordable”
“Prices were so great ”
4. Communication
9.1/10
Nationwide Average: 7.53/10
Pack My Truck Moving is highly praised for its responsiveness and helpfulness, with Maria notably being recognized for her outstanding support, though a few instances of dissatisfaction were mentioned.
Recent Reviews Mention...
“they were communicative”
“Maria immediately respond to all emails”
“Maria was very responsive and helpful”
5. Stick to Prices
7.25/10
Nationwide Average: 5.99/10
Pack My Truck Moving generally excels at providing accurate and upfront cost estimates with no hidden fees, despite one instance of leaving items behind.
Recent Reviews Mention...
“Eddie was very efficient and accurate in terms of his estimate”
“up front on the phone about cost estimates”
“No Hidden Fees at the end”
6. Speed
9.6/10
Nationwide Average: 8.58/10
Pack My Truck Moving is overwhelmingly praised for their efficiency and swift service, with numerous customers highlighting their ability to move quickly, maximize cargo space, and complete jobs faster than expected, making them highly efficient and dependable.
Recent Reviews Mention...
“so fast and efficient”
“got it done on a quick timeline”
“fast at maximizing cargo space”
7. Friendliness
9.79/10
Nationwide Average: 8.91/10
Pack My Truck Moving consistently shows an exceptional level of courteous, professional, and kind behavior, making them a pleasure to work with according to customer reviews.
Recent Reviews Mention...
“courteous team”
“very patient when customer is acting ignorant”
“incredibly positive attitude”
8. Will Hire Again
9.37/10
Nationwide Average: 8.18/10
Pack My Truck Moving receives overwhelmingly positive reviews, with the vast majority of customers expressing high satisfaction and a strong inclination to use their services again, despite a few isolated dissatisfactions.
Recent Reviews Mention...
“Would definitely use their services again”
“would definitely recommend and use again”
“Highly recommend”
9. Professionalism
9.54/10
Nationwide Average: 8.31/10
Pack My Truck Moving consistently receives high praise for their hard work, efficiency, courteous behavior, and the professional manner in which they conduct their moving services, despite a few isolated incidents of dissatisfaction.
Recent Reviews Mention...
“Tony and Robert were professional”
“great at maximizing cargo space”
“worked hard during the long move”
10. Conflict Handling
3.5/10
Nationwide Average: 4.07/10
Pack My Truck Moving demonstrates a largely inconsistent approach, with some instances of going above and beyond, but generally, customers express dissatisfaction with the company's efforts in addressing issues.
Recent Reviews Mention...
“Your excuse for keeping a mileage fee is wrong”
“Went way above and beyond”
“poor attempt to repair the door, not satisfactory”
11. Precision & Care
9.46/10
Nationwide Average: 8.01/10
Pack My Truck Moving consistently receives praise for their attentiveness and meticulous approach, ensuring that belongings are moved without damage through effective wrapping and cautious transportation, despite a few noted exceptions.
Recent Reviews Mention...
“made sure our stuff was protected”
“handled everything with care”
“nothing broken or damaged”
Customer Insights
Cost: $ 695.00 from 4 reviews
Local Move Duration: 1.75 hours from 9 reviews
Great Crew Members
| Eddie, Tony, Ben, Luis | worked hard and had a positive attitude |
| Tony, Robert | Tony and Robert were professional and helpful |
| Tony | provided great help with the move |
| Tony | Tony and his crew were professional and communicative |
| Eddie | Eddie and team were professional, quick and friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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