With a storied, 100-year history in the industry, Suddath Relocation Systems has provided exceptional moving and storage services for generations. Whether you’re moving down the street or across an ocean, this Portland company has you covered with its experienced crews of local, long-distance, and transnational movers. These moving specialists are fully vetted and experienced in handling all types of residential and commercial projects. They have completed countless employee relocations, military moves, and white-glove assignments that demand the highest level of precision. Suddath is also a trusted source of global logistics solutions, including warehousing and distribution, transportation, final mile delivery, and international freight forwarding. It has over 200,000 square feet of warehouse space, enough room for almost any shipment. Suddath Relocation Systems is a cut above the rest because of its personalized care, leading-edge technology, and total transparency in pricing and scheduling. This company has three locations across Oregon, ready to take care of your Portland, OR relocation needs.
Suddath Relocation Systems
About Suddath Relocation Systems
Additional Cities Served: Salem, Tigard, Lake Oswego, West Linn, Forest Grove, WilsonvilleShow More >
Moving Services
- Local Moving
- LongDistance Moving
- International Moving
- Commercial Moving
- Employee Relocation
- Piano Moving
- WhiteGlove Moving
- Packing Services
- Custom Crating
- Storage Services
Oregon Moving License
Active
Last Checked: 04/21/22Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Suddath Relocation Systems
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Suddath Relocation Systems generally delivers exceptional moving services and customer satisfaction, as overwhelmingly positive testimonials highlight their professionalism, efficiency, and courteous service despite a few reports of dissatisfaction related to delivery timing and property damage.
Recent Reviews Mention...
“Suddath provided excellent moving services”
“had a wonderful experience”
“great experience with the moving service”
2. Punctuality
Nationwide Average: 8.07/10
Suddath Relocation Systems displays a mixed performance with reports of perfect on-time arrivals and significant delays, reflecting inconsistency in meeting scheduled commitments.
Recent Reviews Mention...
“Came to the apartment right on time”
“significant delays and lack of punctuality”
“delivery past contract guarantee”
3. Affordability
Nationwide Average: 7.69/10
Suddath Relocation Systems receives mixed reviews, with some customers feeling they were overcharged compared to other companies, while others found their service to be a very reasonable and low-stress option that saved them money.
Recent Reviews Mention...
“was charged more than double compared to other companies”
“they were the highest bid of the national van lines”
“high cost and not the best value for services rendered”
4. Communication
Nationwide Average: 7.53/10
Suddath Relocation Systems generally receives high praise for their staff’s responsiveness, clarity, and effort in maintaining contact, although there are notable exceptions where customers experienced issues with customer service and lack of follow-up.
Recent Reviews Mention...
“Had clear communication and explained packing style”
“Communication with Suddath was easy and consistent”
“challenges in getting calls back or finding reservation”
5. Stick to Prices
Nationwide Average: 5.99/10
Suddath Relocation Systems generally struggles, with numerous complaints about not adhering to initial quotes, deceptive billing practices, and extra charges, though a few commend them for transparent pricing and not charging for unused time.
Recent Reviews Mention...
“didn't follow proper inventory procedures”
“inability to adhere to the quoted time frame”
“issues with getting the second load, delayed”
6. Speed
Nationwide Average: 8.58/10
Suddath Relocation Systems consistently receives praise for their efficient and fast service, despite a few reports of delays and extended delivery times.
Recent Reviews Mention...
“pick up and drop off crew worked fast”
“it's already been double the agreed-to-delivery time”
“move was completed incredibly swift”
7. Friendliness
Nationwide Average: 8.91/10
Suddath Relocation Systems comes highly praised for its consistently courteous, professional, and friendly staff across various customer interactions.
Recent Reviews Mention...
“they are friendly”
“they are friendly”
“Alex, Gabriel, and Tony were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Suddath Relocation Systems generally receives high praise and recommendations for repeat service, despite a small number of customers expressing dissatisfaction due to theft, excessive pricing, and damages.
Recent Reviews Mention...
“would not hire them again due to theft incident”
“would not hire again due to excessive pricing”
“Highly recommend and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Suddath Relocation Systems overwhelmingly receives praise for their crew's professionalism, efficiency, and courteous service, despite a few reports of unsatisfactory experiences.
Recent Reviews Mention...
“Very professional and well-prepared”
“crew worked hard leaving no damage”
“representatives don't appear to have any means or authority”
10. Conflict Handling
Nationwide Average: 4.07/10
Suddath Relocation Systems seems to struggle significantly, with frequent reports of unresponsiveness and unwillingness to resolve issues, although a few instances show effort to go the extra mile or correct mistakes.
Recent Reviews Mention...
“did not right the wrong of missing items”
“inability and unwillingness to rectify the situation”
“not willing to pay for damages”
11. Precision & Care
Nationwide Average: 8.01/10
Suddath Relocation Systems overwhelmingly receives positive feedback for their meticulous and careful approach, though a few reports of mishandling and damage contrast with their otherwise stellar reputation.
Recent Reviews Mention...
“Carefully packed and no items were damaged”
“everything made it undamaged”
“took extra care where necessary”
Customer Insights
Interstate Move Duration: 10 days from 7 reviews
Great Crew Members
Damien, Ivan, Carlos | All were professional and packed items carefully |
Teresa Schwartzkopf, Curt Diorio | helpful communication and efficient, professional service |
Teresa, Alex, Gabriel, Tony | all provided efficient and friendly service |
Justin | coordinated everything we needed efficiently |
Mike, Barbara, Kurt | were helpful in connecting the dots and were wonderful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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