With license No. 51817 from the State Department of Transportation, Willamette Express LTD is a moving and storage company anchored in Clackamas, Oregon. Their expertise spans across residential, commercial and office moving, making them a fitting choice for those in need of Portland, OR moving services. The range of offerings from Willamette Express includes new furniture, used/refurbished products, and services like space planning/interior design, installation/office reconfiguration, and customization. For commercial clients, they commit to extensive pre-move planning and project engineering assistance, for ensuring smooth transitions. Furthermore, their rates are approved for one of the lowest allowable rates in Oregon and Washington.
Willamette Express LTD
About Willamette Express LTD
Additional Cities Served: Hillsboro, Beaverton, Tigard, Albany, West Linn, WilsonvilleShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Office Furniture Moving
- New Furniture Moving
- Used/Refurbished Furniture Moving
- Space Planning/Interior Design Moving
- Installation/Office Reconfiguration Moving
- Customization Moving
- Storage Services
- Worldwide Moving & Storage Services
Oregon Moving License
Active
Last Checked: 04/21/22USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Willamette Express LTD
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.53/10
Nationwide Average: 8.44/10
Willamette Express LTD receives mixed reviews, with customers expressing both high satisfaction through accolades for excellent and efficient services, and significant discontent citing poor experiences and issues related to care and efficiency.
Recent Reviews Mention...
“couldn't have been more impressed with the service”
“great work by movers”
“terrible experience with the move”
2. Punctuality
6.74/10
Nationwide Average: 8.07/10
Willamette Express LTD displays a mixed performance with several instances of timely arrivals and early deliveries, but also issues with not being contacted when promised and unexpected charges for delays.
Recent Reviews Mention...
“they showed up on time”
“items delivered much later than promised”
“were punctual”
3. Affordability
5.28/10
Nationwide Average: 7.69/10
Willamette Express LTD receives mixed feedback, with some customers finding it more expensive than quoted and suggesting a lack of transparency in pricing, while a minority report paying less than expected.
Recent Reviews Mention...
“wanted several thousand dollars over the quoted price”
“get the bang for your buck”
“most competitive bid”
4. Communication
5.46/10
Nationwide Average: 7.53/10
Willamette Express LTD generally struggles to effectively engage and communicate with their clients, though there are a few exceptions where customers noted satisfactory interactions.
Recent Reviews Mention...
“office staff was accommodating in getting us scheduled”
“very unprofessional in handling situation”
“Communication was also outstanding”
5. Stick to Prices
2.06/10
Nationwide Average: 5.99/10
Willamette Express LTD overwhelmingly disappoints customers with costs often significantly exceeding initial quotes, except for a single report of a cost being lower than expected.
Recent Reviews Mention...
“did not stick to quoted prices”
“did not proceed with provided quote”
“quoted price nearly doubled”
6. Speed
6.81/10
Nationwide Average: 8.58/10
Willamette Express LTD receives mixed opinions, with some customers praising their fast and efficient service, while others criticize them for extremely slow work and deliberate time extension.
Recent Reviews Mention...
“extremely efficient”
“fast packing skill”
“move took much longer than it should have”
7. Friendliness
8.16/10
Nationwide Average: 8.91/10
Willamette Express LTD is predominantly praised for their polite, respectful, and personable team, though one review noted only the last team was professional.
Recent Reviews Mention...
“they were friendly and personable”
“unprofessional behavior implies unfriendliness”
“they are friendly”
8. Will Hire Again
7.05/10
Nationwide Average: 8.18/10
Willamette Express LTD receives polarized feedback, with customers either showing strong loyalty and intent to use their services again or expressing significant dissatisfaction and unwillingness to rehire.
Recent Reviews Mention...
“will be coming back to this company”
“used this company twice”
“would hire Willamette Express again”
9. Professionalism
6.93/10
Nationwide Average: 8.31/10
Willamette Express LTD receives mixed feedback, with some experiencing highly professional, polite, and efficient service, while others report unprofessionalism and rudeness.
Recent Reviews Mention...
“were professional”
“crew was unprofessional throughout the process”
“conducted themselves professionally”
10. Conflict Handling
3.24/10
Nationwide Average: 4.07/10
Willamette Express LTD shows a general lack of effort to address and resolve customer complaints, despite isolated instances of attempting to rectify issues.
Recent Reviews Mention...
“did not attempt to right any wrongs”
“went above and beyond”
“did not attempt to rectify the situation”
11. Precision & Care
5.07/10
Nationwide Average: 8.01/10
Willamette Express LTD has received mixed reviews, with some customers highlighting their thoughtful and careful handling, while several others experienced significant damage and poor packing practices.
Recent Reviews Mention...
“crushed over 100 boxes and some items broken”
“items were broken and lost”
“did not protect floors or wrap furniture properly”
Great Crew Members
| John | office staff was accommodating in getting us scheduled |
| Mishka, Antonio | Their performance and care were outstanding |
| Joe,Lenny | saved our backs and were very accommodating |
| Joe,Panlo | so helpful and efficient |
| Alexander, Ryan, Joe | went above and beyond |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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