Cross Town Movers is one of the best moving companies in Oregon, with 8 branches serving Salem, the Willamette Valley, and beyond. Founded in 1996, Cross Town Movers has the experience to smoothly relocate your household or business. These professional Oregon movers earned the Angie’s List Super Service Award in 2018 thanks to their excellent packing services, local moves, interstate moves, and office relocation services. Office moves are one of its most popular services because Cross Town promises to complete your project in a safe and cost-effective manner. When relocating to the area, you might be considering hiring different Salem, OR movers to help with the transition. You might hire Cross Town Movers exclusively for loading and unloading services, or you may ask them to take on some of the packing, arranging, and assembly.
Cross Town Movers Bekins
About Cross Town Movers Bekins
Additional Cities Served: Newberg, Oregon, Independence, Baker City, Eagle Point, StaytonShow More >
Moving Services
- Local Moving
- Statewide Moving
- Interstate Moving
- Office Moves
- Packing Service
- Loading Service
- In-House Moves
- Self-Storage
- Mobile-Storage
- Moving Supplies
Oregon Moving License
Active
Last Checked: 04/21/22Awards
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Summarized Review of Cross Town Movers Bekins
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Cross Town Movers Bekins is overwhelmingly praised for their professionalism, efficiency, and excellent service, despite a few isolated reports of poor experiences.
Recent Reviews Mention...
“overall poor experience”
“Amazing company and very professional”
“Josh and Matt did great work”
2. Punctuality
Nationwide Average: 8.07/10
Cross Town Movers Bekins typically boasts remarkable reliability, save for an isolated incident where the crew's performance was notably sluggish.
Recent Reviews Mention...
“crew disappeared during move, were generally slow”
“They were on time”
“were on time”
3. Affordability
Nationwide Average: 7.69/10
Cross Town Movers Bekins is highly praised for its clear, reasonable pricing and great value, with the vast majority of customers finding their rates fair and well worth the service provided, despite a solitary complaint about pricing inconsistency.
Recent Reviews Mention...
“charged double the quoted price”
“well priced, would not do it myself for the price charged”
“terms and pricing were very clear”
4. Communication
Nationwide Average: 7.53/10
Cross Town Movers Bekins is highly praised for their responsiveness, professionalism, and thoughtful engagement, though a few reports note concerns with follow-up and direction.
Recent Reviews Mention...
“no response from management after feedback”
“very helpful on the phone”
“easy to work with”
5. Stick to Prices
Nationwide Average: 5.99/10
Cross Town Movers Bekins generally adheres well to their original quotes, though there have been notable instances of significant deviations and unexpected fees.
Recent Reviews Mention...
“quote was significantly off from final charge”
“no surprises on pricing after the job”
“terms and pricing were very clear”
6. Speed
Nationwide Average: 8.58/10
Cross Town Movers Bekins is overwhelmingly praised for their efficiency and quick work, with almost all reviews highlighting their professionalism and ability to complete moves swiftly, despite one outlier mentioning a slower experience.
Recent Reviews Mention...
“move took excessively long with three guys”
“Worked efficiently”
“did it within the predicted time frame”
7. Friendliness
Nationwide Average: 8.91/10
Cross Town Movers Bekins is overwhelmingly appreciated for their extraordinarily positive, polite, and professional demeanor, with nearly all feedback highlighting the team's delightful attitudes and exceptional service, despite a singular mention of a hygiene issue.
Recent Reviews Mention...
“one crew member had hygiene issues”
“they were easy to work with”
“Dylan and Damien were nice”
8. Will Hire Again
Nationwide Average: 8.18/10
Cross Town Movers Bekins overwhelmingly demonstrates positive feedback, indicating most customers would not hesitate to use their services again.
Recent Reviews Mention...
“would definitely not hire again”
“would recommend”
“would use them again”
9. Professionalism
Nationwide Average: 8.31/10
Cross Town Movers Bekins is overwhelmingly praised for their efficiency, respectfulness, and professional conduct during moves, despite a singular noted instance of perceived unprofessionalism.
Recent Reviews Mention...
“crew was unprofessional and one was idle”
“Very professional”
“Dylan and Damien were conscientious and efficient”
10. Conflict Handling
Nationwide Average: 4.07/10
Cross Town Movers Bekins shows inconsistent efforts, with some actions taken towards addressing customer concerns but overall lacking prompt and satisfactory solutions to issues raised.
Recent Reviews Mention...
“manager did not respond to issue resolution”
“Followed up and helped locate a misplaced item”
“Corporate gave run around on money due”
11. Precision & Care
Nationwide Average: 8.01/10
Cross Town Movers Bekins overwhelmingly receives praise for their meticulous attention and careful handling, despite a few reported instances of damage and loss.
Recent Reviews Mention...
“furniture and carpets got dirty and hardware lost”
“everything was in great shape at the new place”
“packed carefully”
Customer Insights
Local Move Duration: 5.5 hours from 11 reviews
Great Crew Members
| Josh, Matt | Super helpful and packed pod well |
| Leo, Kyle, Bernie, Dwight | they worked really hard and were great to work with |
| Dylan, Damien | Dylan and Damien were conscientious and efficient |
| Brad, Barry | Thank you Brad and Barry for the great care and efficiency |
| Dylan, Marty | Dylan and Marty did a fantastic job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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