ITS Global Relocation Services is a family-owned moving company that has served Portland, Oregon, and surrounding communities since 1926. As an agent for Bekins Van Lines, they provide local, long-distance, and international relocation solutions for both residential and commercial clients. Their range of services includes senior move management, storage facilities, and specialized moves for fragile or valuable items. Recognized as a Bekins 'Quality Award Agent' and a BBB-accredited business, ITS Global takes pride in delivering high-quality, customized moving services that focus on customer satisfaction and care.
ITS Global Relocation Services
About ITS Global Relocation Services
Additional Cities Served: Gresham, Beaverton, Tigard, Lake Oswego, Tualatin, West LinnShow More >
Moving Services
- Residential Moving
- Senior Move Management
- Commercial Moving
- International Moving
- Storage Services
- Specialized Moving
- LongDistance Moving
- Office Moving
- Employee Relocation
- Custom Crating
Oregon Moving License
Active
Last Checked: 04/21/22USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of ITS Global Relocation Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.39/10
Nationwide Average: 8.44/10
ITS Global Relocation Services seems to elicit mixed feelings from customers, with some praising their excellent moving experiences and professionalism, while a significant number express dissatisfaction over perceived unprofessionalism and discrepancies between quotes and actual costs.
Recent Reviews Mention...
“The crew made the move smooth”
“great from quote, to load and unload”
“good quality experience”
2. Punctuality
7.89/10
Nationwide Average: 8.07/10
ITS Global Relocation Services has demonstrated unreliable scheduling, including showing up both a day early and an hour late.
Recent Reviews Mention...
“were on time”
“better than on time”
“Move was on time”
3. Affordability
7.6/10
Nationwide Average: 7.69/10
ITS Global Relocation Services receives mixed feedback, with some customers finding their pricing exceedingly favorable while others report costs significantly exceeding initial estimates.
Recent Reviews Mention...
“Price exceeded our expectations”
“saved us significant money”
“finished under budget”
4. Communication
7.89/10
Nationwide Average: 7.53/10
ITS Global Relocation Services seems to exhibit mixed performance, with several customers enjoying wonderful interactions and excellent service, while an equal number report serious issues like unacknowledged lost items, miscommunication, and unresponsiveness.
Recent Reviews Mention...
“always friendly and helpful”
“Wonderful customer experience”
“Evan was very helpful and answered all questions ”
5. Stick to Prices
6.41/10
Nationwide Average: 5.99/10
ITS Global Relocation Services frequently fails to do so, often charging much higher than their initial estimates.
Recent Reviews Mention...
“charged what we were quoted - no surprises”
“ cost ended up be 30% more than quoted”
“got an accurate quote in a no-pressure environment”
6. Speed
8.74/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“they were fast”
“wrapped up our move quickly ”
“they were efficient”
7. Friendliness
9.1/10
Nationwide Average: 8.91/10
ITS Global Relocation Services has received mixed reviews, with some customers finding the staff lovely, helpful, and fun, while others have had encounters with unprofessional and rude behavior.
Recent Reviews Mention...
“Crew was wonderful”
“Rey/Mariah were courteous”
“moving crew went beyond expectations”
8. Will Hire Again
8.18/10
Nationwide Average: 8.18/10
ITS Global Relocation Services has received mixed reviews with several customers expressing high satisfaction and eagerness to rehire, while a notable number of others have stated a clear unwillingness or regret in their decision to utilize their services.
Recent Reviews Mention...
“would recommend to anybody that asked”
“would hire again”
“highly recommend ITS Global!”
9. Professionalism
8.88/10
Nationwide Average: 8.31/10
ITS Global Relocation Services generally receives high praise for exceeding expectations and delivering a professional service, despite a few reports of unprofessional behavior.
Recent Reviews Mention...
“Crew was professional in their duties”
“Rey/Mariah were professional”
“so professional”
10. Conflict Handling
1.39/10
Nationwide Average: 4.07/10
ITS Global Relocation Services consistently demonstrates a lack of effort in addressing mistakes, evading responsibility, and providing unacceptable customer service and communication in resolving issues.
Recent Reviews Mention...
“refused to acknowledge we ever had a coffee table”
“didn't make an effort to right a wrong ”
“did not attempt to right the wrongs”
11. Precision & Care
7.37/10
Nationwide Average: 8.01/10
ITS Global Relocation Services generally disappoints with numerous reports of lost, damaged, or broken items, despite a single account of furniture arriving in perfect condition.
Recent Reviews Mention...
“Nothing broke during the move”
“no damage to goods or home”
“treated everything with care”
Great Crew Members
| Rey, Oscar, Aidan | They were great, made the move smooth, and assembled furniture |
| Rey, Mariah | Rey/Mariah were courteous and professional |
| Kit, Gene | exceeded our expectations |
| Evan, Shane, Sarah, Brad | Evan was very helpful, Shane and Sarah packed efficiently, Brad also helped in loading |
| Joshua, Joe, Chris | terrific job and helpful with everything |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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