Lile Relocation Services is a professional, full-service moving and storage company based in the Pacific Northwest with eight locations in Oregon and Washington. Founded in 1959, the woman-owned business offers a range of services, including residential and commercial relocation, local and long-distance moving, international and military moving, employee relocation, and senior moving. As a top-performing agent for North American Van Lines, Lile Relocation Services is an accredited member of the Better Business Bureau and aims to provide a smooth, stress-free moving experience for its customers. If you're searching for other professional, full-service movers in Beaverton, OR, you might find our city's movers page useful.
Lile North American Moving & Storage
Moving Services
- Residential Moving
- Commercial Moving
- Local Moving
- LongDistance Moving
- International Moving
- Military Moving
- Employee Moving
- Senior Moving
- Office Moving Services
- Corporate Relocation
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Summarized Review of Lile North American Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Lile North American Moving & Storage typically provides thorough, courteous, and professional service, often exceeding customer expectations, despite a few reports of poor service quality and professionalism.
Recent Reviews Mention...
“great work by movers”
“Totally professional organization”
“thorough, courteous, professional service”
2. Punctuality
Nationwide Average: 8.07/10
Lile North American Moving & Storage generally excels in timely services, with most customers praising their on-time performance, although there was a minor issue with confirmation and slight delays for some.
Recent Reviews Mention...
“showed up on time to pack”
“on time”
“Everything on time”
3. Affordability
Nationwide Average: 7.69/10
Lile North American Moving & Storage is generally viewed as highly competitive and more affordable, though there have been isolated complaints about pricing inconsistencies.
Recent Reviews Mention...
“extremely competitively priced”
“great price, though not the cheapest”
“price was super fair and even lower than quoted”
4. Communication
Nationwide Average: 7.53/10
Lile North American Moving & Storage generally provides satisfactory customer service, with numerous clients praising their responsiveness and helpfulness, despite a few reports of unresponsiveness and disorganization.
Recent Reviews Mention...
“Kept me informed every step of the way”
“Information was not communicated to the driver or parent company.”
“Great communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Lile North American Moving & Storage has received negative feedback for not honoring initial quotes and lying about delivery dates, although there is an exception where they honored and even reduced the quoted price.
Recent Reviews Mention...
“cost came in lower than quoted”
“lied about the delivery date”
“quoted one price and charged another”
6. Speed
Nationwide Average: 8.58/10
Lile North American Moving & Storage generally receives high praise for quick and efficient service, with a few exceptions noting concerns over rushed work and delayed delivery.
Recent Reviews Mention...
“fast, efficient move”
“rushed things, should have been more careful”
“moved fast”
7. Friendliness
Nationwide Average: 8.91/10
Lile North American Moving & Storage generally receives high praise for their courteous and pleasant team, despite a few instances of rudeness, illustrating a predominantly positive client interaction experience.
Recent Reviews Mention...
“packers were very polite”
“courteous and pleasant team”
“fair, friendly, knowledgeable staff”
8. Will Hire Again
Nationwide Average: 8.18/10
Lile North American Moving & Storage generally receives high praise for their services, with many customers expressing eagerness to recommend and rehire them, though there are a few instances of dissatisfaction.
Recent Reviews Mention...
“recommend this company and would hire again”
“I will be using them again”
“would recommend Lile to anyone”
9. Professionalism
Nationwide Average: 8.31/10
Lile North American Moving & Storage is overwhelmingly praised for its professional team and service, despite a few instances of unprofessional conduct.
Recent Reviews Mention...
“crew are exceptionally well trained”
“packers were... professional”
“professional team”
10. Conflict Handling
Nationwide Average: 4.07/10
Lile North American Moving & Storage generally struggles to acknowledge or remedy mistakes, despite a few instances where they showed prompt and efficient resolutions.
Recent Reviews Mention...
“Denied damage claim despite extra insurance policy.”
“did not correct errors or apologize”
“fixed the wall but not other items”
11. Precision & Care
Nationwide Average: 8.01/10
Lile North American Moving & Storage generally demonstrates a high level of attentiveness and protection, though there have been notable instances of damage and dissatisfaction among a minority of customers.
Recent Reviews Mention...
“handled job with care”
“careful with items”
“Special labelling like "Fragile" was ignored.”
Customer Insights
Interstate Move Duration: 10 days from 4 reviews
Great Crew Members
Charles Braxton,Brandon | pleasant to work with, Lead was super helpful |
Dave | Dave was super knowledgeable and gave many pointers |
David, Natalie, Julie, Steve | David, Natalie, and Julie for seamless process, Steve for amazing driving |
David,Natalie,Douglas | David estimated, Natalie supported, Douglas and helper packed efficiently |
Martin,George P. | pleasure to work with and provided support |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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