Lile North American Moving and Storage is a professional full-service moving and storage company based in the Pacific Northwest, with over 60 years of experience. Serving both residential and commercial customers since 1959, the company has 8 locations in Oregon and Washington. It's currently owned by Diane DeAutremont, following in the footsteps of her father, Wendell B. Lile, who founded the company. They stand out among the other companies in the same industry by offering a wide range of services. This includes local, long-distance, and international moving, military moves, employee relocation, and senior moves. To add, if you're curious about what other movers in Portland, OR have to offer, you can look for them on our main page. With Lile, one can expect a commitment to providing a worry-free, no-hassle moving experience paired with innovative and efficient moving solutions.
Lile North American Moving and Storage
About Lile North American Moving and Storage
Additional Cities Served: Gresham, Tigard, Lake Oswego, Tualatin, West Linn, WilsonvilleShow More >
Moving Services
- Local Moving
- LongDistance Moving
- International Moving
- Military Moving
- Employee Moving
- Senior Moving
- Corporate Relocation
- Office Moving Services
- Packing Services
- Storage Services
Have feedback for Lile North American Moving and Storage?
Error. Please try again later.
Summarized Review of Lile North American Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Lile North American Moving and Storage generally receives high praise for their professional movers, efficient and friendly service, though there are a few reports of dissatisfaction regarding service and handling.
Recent Reviews Mention...
“great work by movers”
“Excellent service in preparation and packing/unpacking”
“very good professional movers”
2. Punctuality
Nationwide Average: 8.07/10
Lile North American Moving and Storage generally receives praise for being on time and reliable, although there are notable exceptions where they missed or significantly delayed their scheduled services.
Recent Reviews Mention...
“Delivered on time”
“completed job on schedule”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Lile North American Moving and Storage generally delivers favorable pricing options, albeit with some instances of costs exceeding initial expectations or concerns over billing for weight.
Recent Reviews Mention...
“Below the estimated cost”
“bit more expensive than hoped/anticipated”
“By far has the best rates.”
4. Communication
Nationwide Average: 7.53/10
Lile North American Moving and Storage appears to receive mixed reviews, with many customers highlighting excellent and responsive service, while a notable fraction reports issues such as unresponsiveness and disorganization.
Recent Reviews Mention...
“great communication leading up to the move”
“Good communication and very helpful with questions”
“very communicative with all the details”
5. Stick to Prices
Nationwide Average: 5.99/10
Lile North American Moving and Storage generally disappoints customers with inconsistent billing practices and often fails to adhere to initial estimates.
Recent Reviews Mention...
“Below the estimated cost”
“final bill was very close to the estimate”
“Refund amount changed four times and still unresolved”
6. Speed
Nationwide Average: 8.58/10
Lile North American Moving and Storage is overwhelmingly praised for their efficiency and quick service, despite a couple of reports of significant delays.
Recent Reviews Mention...
“completed job on schedule despite challenges”
“fast yet super efficient”
“The crew was efficient”
7. Friendliness
Nationwide Average: 8.91/10
Lile North American Moving and Storage consistently receives praise for their pleasant and courteous service, showing that the company and its personnel are overwhelmingly considered friendly and professional, despite a few isolated incidents of dissatisfaction.
Recent Reviews Mention...
“they are friendly”
“pleasant guys to work with”
“Crew was pleasant to deal with”
8. Will Hire Again
Nationwide Average: 8.18/10
Lile North American Moving and Storage receives overwhelmingly positive feedback, indicating that most customers would not only use their services again but also recommend the company to others, despite a few reports of dissatisfaction.
Recent Reviews Mention...
“recommend this company and would hire again”
“would hire again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Lile North American Moving and Storage is consistently praised for its crew's professionalism, work ethic, and respectful attitude, despite a few reports of unprofessional behavior by certain individuals.
Recent Reviews Mention...
“very professional crew”
“crew was professional”
“excellent work ethic on-site”
10. Conflict Handling
Nationwide Average: 4.07/10
Lile North American Moving and Storage overwhelmingly demonstrates a lack of effort and concern in resolving customer issues, with many reports of unaddressed problems and insufficient compensation, despite one instance of prompt follow-up.
Recent Reviews Mention...
“Too busy to resolve the issue and refund still waiting”
“having to fight to get compensated”
“"never contacted us to correct it"”
11. Precision & Care
Nationwide Average: 8.01/10
Lile North American Moving and Storage generally receives high praise for their attentive and careful handling of goods, though there are notable exceptions where customers reported damage to items and property.
Recent Reviews Mention...
“careful attention to detail with fragile things”
“careful with our goods”
“They were careful with items”
Customer Insights
Cost: $ 13491.00 from 3 reviews
Great Crew Members
| Kory | put my mind at ease with his help |
| Kory | great to work with arranging all the logistics |
| Kory | Kory and his team did a perfect job |
| Charles Braxton,Brandon | Charles facilitated and estimated, Brandon was fabulous |
| Charles | Charles was especially helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Lile North American Moving and Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Portland Moving Services
Nearby Cities
