Having been in business for nearly 25 years, PODS Moving & Storage offers a comprehensive range of moving and storage solutions suitable for residential and commercial customers. The company proudly serves the United States, and its service area extends to include Canada, Australia, and the United Kingdom. With flexible and convenient services such as pay-as-you-go pricing, and hassle-free scheduling, Medford, OR movers like them have met a variety of customer needs. PODS offers their storage containers in three sizes: 8-foot, 12-foot, and 16-foot, to accommodate diverse needs. Apart from basic moving and storage services, PODS also branches out to provide additional services like car shipping, moving supplies, and packing and loading assistance to further support their customer's needs.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Ashland, Central Point, Eagle Point, Rogue River, Cave Junction
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Safely ship your vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage receives mixed feedback, with numerous customers praising their effortless, efficient, and friendly service, while others criticize the company for overpricing, unprofessionalism, and unpleasant instances such as overcharging and property damage.
Recent Reviews Mention...
“Served its purpose but no specific praise.”
“effortless experience”
“timely, efficient, and careful drivers”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage receives mixed feedback, with several customers reporting timely service, on-time deliveries, and pickups as promised, while others experience significant delays and long wait times.
Recent Reviews Mention...
“mentioned timely service”
“they were timely”
“delivery was delayed 5 times”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage generally seems to be perceived as overpriced and lacking transparent pricing, although there are some instances of customer satisfaction due to discounts for military service and perceived good value.
Recent Reviews Mention...
“way overpriced for what you get”
“bleed you dry”
“charged for a second month of rental”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage receives highly polarized feedback with several customers praising exceptional customer service and easy communication, while an equal number report significant issues such as extremely poor communication, unhelpful customer service, and unaddressed concerns.
Recent Reviews Mention...
“extremely poor communication experienced.”
“went out their way to help”
“provided a referral for unloading helpers”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage generally receives negative feedback with numerous customers experiencing unexpected additional charges beyond the initial quotes, though a few report billing matched the quotes provided.
Recent Reviews Mention...
“billed as quoted in the end”
“kept charging us monthly storage”
“overcharged and problem not rectified”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage generally receives negative feedback for prolonged delivery times and extensive waiting periods, despite isolated instances of a quick and easy process.
Recent Reviews Mention...
“quick and easy process”
“battled for 6 months for delivery”
“delivery took double the expected time”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage generally receives positive feedback for their personable and professional staff, though there are notable instances of rudeness and poor customer service that impact their reputation.
Recent Reviews Mention...
“POD drop off and pick up guys were all friendly”
“helped when dropping off and picking up containers”
“drivers were friendly and professional”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage receives mixed feedback with a considerable number of glowing endorsements, countered by a significant portion of customers who express strong dissatisfaction and an unwillingness to use or recommend their services in the future.
Recent Reviews Mention...
“would hire again”
“very happy with our experience”
“thankful for the service, indication of satisfaction”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage has received mixed reviews with some customers praising their professionalism while others report a lack of training and unprofessional behavior.
Recent Reviews Mention...
“showed lack of training and professionalism.”
“professionalism in the service”
“ineffective customer resolution implies unprofessional”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage generally appears to have a very poor track record, receiving multiple critiques for their failure to address and resolve issues related to delivery problems, overcharging, damage to items, and overall lack of compassion and effort, although there was a single instance where they were noted to have gone out of their way to help.
Recent Reviews Mention...
“no effort made to involve a supervisor.”
“Severe sun damage to items”
“went out their way to help”
11. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage appears to have a mixed performance record with some customers experiencing excellent service with no damage to their items, while others report significant issues including sun damage and concerns about cleanliness.
Recent Reviews Mention...
“nothing broken during move”
“NOTHING was damaged with 4 PODS”
“Severe sun damage to items”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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