Allied Van Lines is a full-service moving company with over 94 years of experience and the largest moving network in the world. Based in Portland, the company offers local, long-distance, interstate, and international moving services. They specialize in household moving, corporate relocation, office moving, cross-country moving, and international moving. Allied takes pride in their excellent customer service and personalized moving experiences. They provide comprehensive moving services, including packing, loading, transporting, and unpacking belongings. With a 96% satisfaction rate, Allied Van Lines is dedicated to assisting customers in planning and executing a smooth and stress-free move in Gresham, OR.
Allied Van Lines
Moving Services
- Household Moving
- International Moving
- Long Distance Moving
- Corporate Moving
- Office Moving
- Storage Services
- Portable Storage Containers
- Packing & Supplies
- Military Moves
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Summarized Review of Allied Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.87/10
Nationwide Average: 8.44/10
Allied Van Lines receives overwhelmingly positive reviews for its professional, efficient, and friendly service, despite a few reports of poor service and damaged items.
Recent Reviews Mention...
“Absolutely terrible service”
“Very professional and loved the work”
“fantastic job by the team”
2. Punctuality
7.64/10
Nationwide Average: 8.07/10
Allied Van Lines generally demonstrates a high degree of timeliness and reliability, with most customers reporting on-time or early arrivals, despite a few notable exceptions of significant delays or no shows.
Recent Reviews Mention...
“goods did not arrive until after Christmas”
“was on time and ready to go”
“completed the job in 2 days instead of 4”
3. Communication
7.7/10
Nationwide Average: 7.53/10
Allied Van Lines generally receives high praise for being courteous, knowledgeable, and continuously following up, though there are notable instances of poor communication such as infrequent updates and missed calls.
Recent Reviews Mention...
“zero empathy or customer skills”
“courteous and knowledgable”
“didn't call when they said they would”
4. Speed
8.72/10
Nationwide Average: 8.58/10
Allied Van Lines generally receives high praise for their rapid and efficient service, albeit with a few instances of dissatisfaction regarding speed and professionalism.
Recent Reviews Mention...
“unprofessional, disrespectful, moved slow”
“they were quick”
“were very quick”
5. Friendliness
9.41/10
Nationwide Average: 8.91/10
Allied Van Lines overwhelmingly receives praise for its polite, courteous, and amicable team, despite a singular report of unprofessional behavior.
Recent Reviews Mention...
“unprofessional, disrespectful crew”
“really polite”
“courteous”
6. Will Hire Again
8.51/10
Nationwide Average: 8.18/10
Allied Van Lines overwhelmingly receives high praise and repeated endorsements for their services, despite a few dissatisfied voices.
Recent Reviews Mention...
“DO NOT use this company”
“recommend this company and would hire again”
“strongly recommend for any services”
7. Professionalism
9.34/10
Nationwide Average: 8.31/10
Allied Van Lines consistently receives praise for their crew’s professionalism, efficiency, and ability to provide excellent service, with only a singular mention of difficulty with reassembling furniture and navigating stairs.
Recent Reviews Mention...
“crew could not reassemble furniture, struggled with stairs”
“Very professional”
“were polite, respectful”
8. Conflict Handling
1.74/10
Nationwide Average: 4.07/10
Allied Van Lines demonstrates a significant lack of effort, evident in their slow responses to refund requests, failure to reply to complaints and photos, and refusal to reimburse for lost items.
Recent Reviews Mention...
“took nearly a month to issue refund”
“no reply back after sending photos and complaints”
“They will not reimburse for lost items.”
9. Precision & Care
7.73/10
Nationwide Average: 8.01/10
Allied Van Lines generally receives high praise for their meticulous and careful handling of belongings, despite a few instances of damage and dissatisfaction.
Recent Reviews Mention...
“several items were damaged”
“things dropped on our belongings resulting in damages”
“took great care of everything”
Customer Insights
Interstate Move Duration: 6 days from 4 reviews
Great Crew Members
| Tim,Wesley | Tim and Wesley were really awesome and quick |
| Noah, Tim | Noah and Tim did an incredible job |
| Noah, Julian, Tim | friendly to help us unpack our goods |
| Kara, Wayne | were caring, compassionate, and accommodating |
| Tom | gave great communication and follow up |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Allied Van Lines
7930 SW Burns Way a1, Wilsonville, OR, 97070
(503) 926-5288
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