No matter what you need to move, where, or when it needs to happen, O'Brien's Moving & Storage has the moving and storage solutions to get you relocated without a hitch. Whether you need to move across town, across the state, or even overseas, its team of professionals will be there for every step: from packing, loading, and transport to even storage during the move. O'Brien's Moving & Storage began as a one-truck operation in 1928 and has grown to over 50 trucks with locations all over Pennsylvania including Allentown where it continues to provide the same dependable service it has always offered through the decades.
O'Brien's Moving & Storage
based on 1478+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About O'Brien's Moving & Storage
Additional Cities Served: Reading, Bethlehem, Lancaster, Harrisburg, Norristown, PrincetonShow More >
Moving Services
- Local Movers
- Long Distance Movers
- Office / Industrial Moving
- International Movers
- Storage
- Specialized Move
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of O'Brien's Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.02/10
Nationwide Average: 8.44/10
O'Brien's Moving & Storage has received mixed reviews, with numerous customers expressing high satisfaction and commendation for their professionalism and efficiency, while a significant minority reported poor experiences citing issues such as unprofessionalism, damage to items, and dissatisfaction with customer service.
Recent Reviews Mention...
“did a very good job moving me”
“terrible experience ”
“the movers were polite”
2. Punctuality
7.26/10
Nationwide Average: 8.07/10
O'Brien's Moving & Storage generally demonstrates a strong track record of arriving on time or early, with a number of instances where they were notably late or there were issues with scheduling and communication.
Recent Reviews Mention...
“they were two hours late”
“they arrived early”
“they were on time”
3. Affordability
7.06/10
Nationwide Average: 7.69/10
O'Brien's Moving & Storage receives mixed feedback with many customers finding their pricing competitive and reasonable, while a notable number report experiencing higher than expected costs and overcharging.
Recent Reviews Mention...
“cost was competitive”
“priced my move very reasonably”
“best price out of many”
4. Communication
6.13/10
Nationwide Average: 7.53/10
O'Brien's Moving & Storage has mixed reviews, with many customers praising their responsiveness and professionalism, while a significant number report issues with responsiveness and rude interactions.
Recent Reviews Mention...
“cooperative and responsive”
“customer service was excellent”
“Professional, responsive, responsible, and detailed”
5. Stick to Prices
6.11/10
Nationwide Average: 5.99/10
O'Brien's Moving & Storage shows a mixed performance with numerous instances of precise and accurate estimates celebrated by customers, countered by significant complaints about estimates being substantially lower than the final charges.
Recent Reviews Mention...
“estimate was very close to the final cost”
“estimate was 70% low and cost me $1000 extra”
“ended up being less than quoted”
6. Speed
7.56/10
Nationwide Average: 8.58/10
O'Brien's Moving & Storage generally demonstrates a high level of speed and efficiency in their moving process, with many customers praising the quick and efficient service, though there are notable instances of dissatisfaction due to slow performance and delays.
Recent Reviews Mention...
“deliberately slowed down the move”
“efficient, capable, and worked like demons”
“quick”
7. Friendliness
8.99/10
Nationwide Average: 8.91/10
O'Brien's Moving & Storage overwhelmingly receives praise for its polite, professional, and exceptionally friendly staff, with a majority of comments highlighting their courteous and respectful demeanor, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“polite, warm, pleasant, friendly”
“they were kind and placed things correctly”
“they were polite”
8. Will Hire Again
6.49/10
Nationwide Average: 8.18/10
O'Brien's Moving & Storage has received numerous glowing recommendations praising their services and a smaller, but significant, number of customers expressing dissatisfaction and a reluctance to rehire or recommend the company.
Recent Reviews Mention...
“would recommend them to anyone”
“would not hire again”
“such a smooth experience”
9. Professionalism
7.58/10
Nationwide Average: 8.31/10
O'Brien's Moving & Storage generally receives praise for their crew's professional conduct and expertise, though there are notable instances of unprofessionalism and carelessness that slightly mar their overall performance.
Recent Reviews Mention...
“same crew for packing, loading, transport and unloading was great”
“true professionals”
“conducted themselves professionally”
10. Conflict Handling
2.57/10
Nationwide Average: 4.07/10
O'Brien's Moving & Storage predominantly demonstrates a lack of effort in addressing or compensating for damages and customer concerns, despite a few instances of satisfactory resolutions.
Recent Reviews Mention...
“no compensation or proper apology for damages”
“no assistance provided to retrieve the item”
“did not pay for the repair as promised.”
11. Precision & Care
6.46/10
Nationwide Average: 8.01/10
O'Brien's Moving & Storage seems to have a mixed record with numerous instances of excellent care and attentiveness to detail against several reports of damage and mishandling, leading to a polarized customer sentiment.
Recent Reviews Mention...
“packed and moved belongings with care, nothing was damaged”
“damages to laminate flooring and furniture”
“excellent care for all special requests”
Customer Insights
Cost: $ 4035.00 from 6 reviews
Hourly Minimum: 7 hours from 4 reviews
Local Move Duration: 6 hours from 11 reviews
Interstate Move Duration: 2 days from 9 reviews
Great Crew Members
| Jake, Omar, Emily | efficient, capable, polite, warm, pleasant, friendly, helpful |
| Justin | Justin was great |
| Mark, Omar | wonderful throughout the entire move |
| Ed,Aaron | Ed led the team professionally, Aaron was extremely knowledgeable |
| Daniel, Angelo, Steve, Travis | courteous, friendly, and very efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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